Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila

Filipinos are fond of eating, and because of our orientation, we eat in groups, either with family or friends. With millennials being guests of restaurants, the researchers are irked to know their behavior upon ordering. Thus, this study aims to identify the group ordering behavior of Millennials in...

Full description

Bibliographic Details
Main Authors: Daryl Ace V. Cornell, Edgar Allan DC. Mendoza, Grant B. Cornell
Format: Article
Language:English
Published: AfricaJournals 2020-03-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_48_vol_9_2__2020_philippines.pdf
_version_ 1819122088891383808
author Daryl Ace V. Cornell
Edgar Allan DC. Mendoza
Grant B. Cornell
author_facet Daryl Ace V. Cornell
Edgar Allan DC. Mendoza
Grant B. Cornell
author_sort Daryl Ace V. Cornell
collection DOAJ
description Filipinos are fond of eating, and because of our orientation, we eat in groups, either with family or friends. With millennials being guests of restaurants, the researchers are irked to know their behavior upon ordering. Thus, this study aims to identify the group ordering behavior of Millennials in Casual-Dining Restaurants of Manila. The study utilized the Grounded Theory Method to address the research problem better. Findings from the survey revealed that Millennial food choice is affected by different factors. There are times that they conform to the group's food choice decision and there are times that they don’t. Some areas need further improvement in meeting guests’ needs and wants. Millennial ordering behavior and judgment in the group are dependent on who they are with, and how much time and money they have. Their behavior that they “wanted it all done now” is seen in their decision making, ordering process, service time and even in paying the bill. These factors have a considerable effect on ordering. It can either limit them or it can widen the range of their choices. Time is also an essential factor that determines the food choice of a millennial. Preferences can change under time pressure or constraints. Filipino Millennials are collectivist and aspect is noticeable in their behavior such as “pakikiramdam” “pakikisama” “pakikipagpalagayang loob” “pakikisangkot” “paggalang” and “pakikibagay” with their peers and family.
first_indexed 2024-12-22T06:46:54Z
format Article
id doaj.art-1dd5acaa20a74b41be776eb5d84de6c3
institution Directory Open Access Journal
issn 2223-814X
language English
last_indexed 2024-12-22T06:46:54Z
publishDate 2020-03-01
publisher AfricaJournals
record_format Article
series African Journal of Hospitality, Tourism and Leisure
spelling doaj.art-1dd5acaa20a74b41be776eb5d84de6c32022-12-21T18:35:15ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2020-03-0192Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of ManilaDaryl Ace V. Cornell0Edgar Allan DC. Mendoza 1Grant B. Cornell 2College of Tourism, Hospitality and Transportation Management Polytechnic University of the Philippines College of Home Economics University of the Philippines Office of the Vice President for Research, Extension and International Affairs Eulogio Amang Rodriguez Institute of Science and Technology , PhilippinesFilipinos are fond of eating, and because of our orientation, we eat in groups, either with family or friends. With millennials being guests of restaurants, the researchers are irked to know their behavior upon ordering. Thus, this study aims to identify the group ordering behavior of Millennials in Casual-Dining Restaurants of Manila. The study utilized the Grounded Theory Method to address the research problem better. Findings from the survey revealed that Millennial food choice is affected by different factors. There are times that they conform to the group's food choice decision and there are times that they don’t. Some areas need further improvement in meeting guests’ needs and wants. Millennial ordering behavior and judgment in the group are dependent on who they are with, and how much time and money they have. Their behavior that they “wanted it all done now” is seen in their decision making, ordering process, service time and even in paying the bill. These factors have a considerable effect on ordering. It can either limit them or it can widen the range of their choices. Time is also an essential factor that determines the food choice of a millennial. Preferences can change under time pressure or constraints. Filipino Millennials are collectivist and aspect is noticeable in their behavior such as “pakikiramdam” “pakikisama” “pakikipagpalagayang loob” “pakikisangkot” “paggalang” and “pakikibagay” with their peers and family.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_48_vol_9_2__2020_philippines.pdfgroup orderingbehaviourmillennialspeersrestaurants
spellingShingle Daryl Ace V. Cornell
Edgar Allan DC. Mendoza
Grant B. Cornell
Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
African Journal of Hospitality, Tourism and Leisure
group ordering
behaviour
millennials
peers
restaurants
title Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
title_full Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
title_fullStr Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
title_full_unstemmed Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
title_short Let’s Eat: Group ordering behavior of filipino millennials in selected casual dining restaurants of Manila
title_sort let s eat group ordering behavior of filipino millennials in selected casual dining restaurants of manila
topic group ordering
behaviour
millennials
peers
restaurants
url https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_48_vol_9_2__2020_philippines.pdf
work_keys_str_mv AT darylacevcornell letseatgrouporderingbehavioroffilipinomillennialsinselectedcasualdiningrestaurantsofmanila
AT edgarallandcmendoza letseatgrouporderingbehavioroffilipinomillennialsinselectedcasualdiningrestaurantsofmanila
AT grantbcornell letseatgrouporderingbehavioroffilipinomillennialsinselectedcasualdiningrestaurantsofmanila