Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences

ABSTRACT Objective: to analyze the characteristics, related factors, and consequences of physical violence and verbal abuse against nurses working with risk stratification. Methods: a cross-sectional, descriptive and quantitative study carried out with 80 nurses who work with risk stratification i...

Full description

Bibliographic Details
Main Authors: Joyce Borges Ceballos, Oleci Pereira Frota, Hevelyn Francielle Soares Souto Nunes, Patricia Lima Ávalos, Camila de Carvalho Krügel, Marcos Antonio Ferreira Júnior, Elen Ferraz Teston
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem 2020-12-01
Series:Revista Brasileira de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700169&tlng=en
_version_ 1819283393328709632
author Joyce Borges Ceballos
Oleci Pereira Frota
Hevelyn Francielle Soares Souto Nunes
Patricia Lima Ávalos
Camila de Carvalho Krügel
Marcos Antonio Ferreira Júnior
Elen Ferraz Teston
author_facet Joyce Borges Ceballos
Oleci Pereira Frota
Hevelyn Francielle Soares Souto Nunes
Patricia Lima Ávalos
Camila de Carvalho Krügel
Marcos Antonio Ferreira Júnior
Elen Ferraz Teston
author_sort Joyce Borges Ceballos
collection DOAJ
description ABSTRACT Objective: to analyze the characteristics, related factors, and consequences of physical violence and verbal abuse against nurses working with risk stratification. Methods: a cross-sectional, descriptive and quantitative study carried out with 80 nurses who work with risk stratification in emergency services. Data were collected using an adapted instrument and analyzed using (uni)bivariate inferential statistics. Results: companions were the main perpetrators of verbal abuse (86.1%); and patients inflicted physical violence (100%). Professionals with up to five years of experience are 74% less likely to suffer physical violence (p=0.029). Women suffer 5.83 times more verbal abuse than men (p=0.026). Sadness (15.8%) and fear of the aggressor (15.3%) were the main consequences of verbal abuse; and fear of the aggressor (22.2%) and stress (22.2%) were results of physical violence. Conclusion: violence is influenced by institutional, professional and client aspects. Therefore, coping with it requires multidimensional strategies.
first_indexed 2024-12-24T01:30:46Z
format Article
id doaj.art-1e193d58ebd945dea7dee19c0a804191
institution Directory Open Access Journal
issn 1984-0446
language English
last_indexed 2024-12-24T01:30:46Z
publishDate 2020-12-01
publisher Associação Brasileira de Enfermagem
record_format Article
series Revista Brasileira de Enfermagem
spelling doaj.art-1e193d58ebd945dea7dee19c0a8041912022-12-21T17:22:21ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-04462020-12-0173suppl 510.1590/0034-7167-2019-0882Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequencesJoyce Borges Ceballoshttps://orcid.org/0000-0003-4085-6383Oleci Pereira Frotahttps://orcid.org/0000-0003-3586-1313Hevelyn Francielle Soares Souto Nuneshttps://orcid.org/0000-0003-3344-2326Patricia Lima Ávaloshttps://orcid.org/0000-0001-6332-4908Camila de Carvalho Krügelhttps://orcid.org/0000-0001-5879-8295Marcos Antonio Ferreira Júniorhttps://orcid.org/0000-0002-9123-232XElen Ferraz Testonhttps://orcid.org/0000-0001-6835-0574ABSTRACT Objective: to analyze the characteristics, related factors, and consequences of physical violence and verbal abuse against nurses working with risk stratification. Methods: a cross-sectional, descriptive and quantitative study carried out with 80 nurses who work with risk stratification in emergency services. Data were collected using an adapted instrument and analyzed using (uni)bivariate inferential statistics. Results: companions were the main perpetrators of verbal abuse (86.1%); and patients inflicted physical violence (100%). Professionals with up to five years of experience are 74% less likely to suffer physical violence (p=0.029). Women suffer 5.83 times more verbal abuse than men (p=0.026). Sadness (15.8%) and fear of the aggressor (15.3%) were the main consequences of verbal abuse; and fear of the aggressor (22.2%) and stress (22.2%) were results of physical violence. Conclusion: violence is influenced by institutional, professional and client aspects. Therefore, coping with it requires multidimensional strategies.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700169&tlng=enRisk FactorsWorkplace ViolenceEmergenciesTriageNurses
spellingShingle Joyce Borges Ceballos
Oleci Pereira Frota
Hevelyn Francielle Soares Souto Nunes
Patricia Lima Ávalos
Camila de Carvalho Krügel
Marcos Antonio Ferreira Júnior
Elen Ferraz Teston
Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
Revista Brasileira de Enfermagem
Risk Factors
Workplace Violence
Emergencies
Triage
Nurses
title Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
title_full Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
title_fullStr Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
title_full_unstemmed Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
title_short Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors, and consequences
title_sort physical violence and verbal abuse against nurses working with risk stratification characteristics related factors and consequences
topic Risk Factors
Workplace Violence
Emergencies
Triage
Nurses
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672020001700169&tlng=en
work_keys_str_mv AT joyceborgesceballos physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT olecipereirafrota physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT hevelynfranciellesoaressoutonunes physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT patricialimaavalos physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT camiladecarvalhokrugel physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT marcosantonioferreirajunior physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences
AT elenferrazteston physicalviolenceandverbalabuseagainstnursesworkingwithriskstratificationcharacteristicsrelatedfactorsandconsequences