The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation

In the context of the Fourth Industrial Revolution, as organisations are increasingly confronted with unclear and complex business environments, digital technologies are being used to acquire and maintain dynamism, innovation, responsiveness to changing societal needs, and agility, which are essent...

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Main Author: Inga Stravinskienė
Format: Article
Language:English
Published: Vilnius University Press 2022-10-01
Series:Vilnius University Open Series
Subjects:
Online Access:https://www.zurnalai.vu.lt/open-series/article/view/29610
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author Inga Stravinskienė
author_facet Inga Stravinskienė
author_sort Inga Stravinskienė
collection DOAJ
description In the context of the Fourth Industrial Revolution, as organisations are increasingly confronted with unclear and complex business environments, digital technologies are being used to acquire and maintain dynamism, innovation, responsiveness to changing societal needs, and agility, which are essential in this time of changes. In the current competitive environment, organising the performance of an organisation solely on the basis of functions and assignments is no longer appropriate. There is a growing interest in the concept of the process-oriented organisation (Szelagowski, & Berniak-Woźny 2020) and a growing focus on the digitalisation of operations and business processes (Kirchmer 2017; Siderska 2020). This article aims to define the link between the essential aspects of the Business Process Management capabilities and the benefit generated by Robotic Process Automation based on theoretical insights.
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spelling doaj.art-1e551010e8334c8981535a776e93916c2022-12-22T02:35:55ZengVilnius University PressVilnius University Open Series2669-05352022-10-0110.15388/ISC.2022.9The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an OrganisationInga Stravinskienė0Vilnius University, Lithuania In the context of the Fourth Industrial Revolution, as organisations are increasingly confronted with unclear and complex business environments, digital technologies are being used to acquire and maintain dynamism, innovation, responsiveness to changing societal needs, and agility, which are essential in this time of changes. In the current competitive environment, organising the performance of an organisation solely on the basis of functions and assignments is no longer appropriate. There is a growing interest in the concept of the process-oriented organisation (Szelagowski, & Berniak-Woźny 2020) and a growing focus on the digitalisation of operations and business processes (Kirchmer 2017; Siderska 2020). This article aims to define the link between the essential aspects of the Business Process Management capabilities and the benefit generated by Robotic Process Automation based on theoretical insights. https://www.zurnalai.vu.lt/open-series/article/view/29610Business process managementBusiness process management capabilitiesRobotic process automation
spellingShingle Inga Stravinskienė
The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
Vilnius University Open Series
Business process management
Business process management capabilities
Robotic process automation
title The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
title_full The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
title_fullStr The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
title_full_unstemmed The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
title_short The Link Between the Business Process Management Capabilities and the Benefits Created by Robotic Process Automation in an Organisation
title_sort link between the business process management capabilities and the benefits created by robotic process automation in an organisation
topic Business process management
Business process management capabilities
Robotic process automation
url https://www.zurnalai.vu.lt/open-series/article/view/29610
work_keys_str_mv AT ingastravinskiene thelinkbetweenthebusinessprocessmanagementcapabilitiesandthebenefitscreatedbyroboticprocessautomationinanorganisation
AT ingastravinskiene linkbetweenthebusinessprocessmanagementcapabilitiesandthebenefitscreatedbyroboticprocessautomationinanorganisation