Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing

Humans are social animals living in societies with most of their activities occurring in social settings, characterized by multiple actors, the crossing of individual behavioral paths, interactions between participants themselves and between participants and material (or immaterial) setting componen...

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Główni autorzy: Saadi Lahlou, Maxi Heitmayer, Roy Pea, Martha G. Russell, Robin Schimmelpfennig, Paulius Yamin, Adelaide P. Dawes, Benjamin Babcock, Kazumitsu Kamiya, Kevin Krejci, Takafumi Suzuki, Ryota Yamada
Format: Artykuł
Język:English
Wydane: Elsevier 2022-01-01
Seria:Social Sciences and Humanities Open
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Dostęp online:http://www.sciencedirect.com/science/article/pii/S259029112200064X
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author Saadi Lahlou
Maxi Heitmayer
Roy Pea
Martha G. Russell
Robin Schimmelpfennig
Paulius Yamin
Adelaide P. Dawes
Benjamin Babcock
Kazumitsu Kamiya
Kevin Krejci
Takafumi Suzuki
Ryota Yamada
author_facet Saadi Lahlou
Maxi Heitmayer
Roy Pea
Martha G. Russell
Robin Schimmelpfennig
Paulius Yamin
Adelaide P. Dawes
Benjamin Babcock
Kazumitsu Kamiya
Kevin Krejci
Takafumi Suzuki
Ryota Yamada
author_sort Saadi Lahlou
collection DOAJ
description Humans are social animals living in societies with most of their activities occurring in social settings, characterized by multiple actors, the crossing of individual behavioral paths, interactions between participants themselves and between participants and material (or immaterial) setting components. We theorize that virtual conferences, like physical ones, have a dual-space structure where the two types of activities (content transfer and social intercourse) intertwine. Understanding what happens in such complex social events requires minutely analyzing this complex intertwined structure of components and events.This analysis is even more necessary when one wants to intervene in such settings, for example when designing supports or attempting to change behavior. Nevertheless, most methods of data collection and analysis are either centered on methodological individualism, looking at aggregates at macro or meso level, or looking in detail at only some aspects of the whole event (e.g., conversation analysis).The paper offers, while illustrating with actual data, a Multilayered Installation Design (MID) method that facilitates focus upon the various perspectives of subjects, combines them into a single framework of Installations for activity that describes the setting in a systematic and structured way, and offers directions for design or intervention.This paper (1) briefly situates the nature of the problem and some gaps in the current methodological landscape; (2) contextualizes the main theories underlying the MID method — Activity Theory and Installation Theory; (3) describes the new method per se; (4) illustrates the method on a specific case, the analysis of a conference in a virtual space; and (5, 6) lists some issues and limitations as well as future orientations.Conceptualizing issues with the help of Installation Theory informs a structured and goal-oriented approach to design that improves on the usual design thinking approach by providing a robust analytic and idea-generating framework.
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spelling doaj.art-1e59b51d6da64cbea928cbe27fab6ec42022-12-22T02:46:03ZengElsevierSocial Sciences and Humanities Open2590-29112022-01-0161100310Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencingSaadi Lahlou0Maxi Heitmayer1Roy Pea2Martha G. Russell3Robin Schimmelpfennig4Paulius Yamin5Adelaide P. Dawes6Benjamin Babcock7Kazumitsu Kamiya8Kevin Krejci9Takafumi Suzuki10Ryota Yamada11London School of Economics and Political Science, London, United Kingdom; Paris Institute for Advanced Study, Paris, FranceLondon School of Economics and Political Science, London, United Kingdom; University of the Arts London, London, United Kingdom; Corresponding author. London School of Economics and Political Science, London, United Kingdom.Stanford University, Stanford, CA, USAStanford University, Stanford, CA, USAUniversity of Lausanne, Lausanne, SwitzerlandCenter for Social Norms and Behavioral Dynamics, University of Pennsylvania, Philadelphia, PA, USAStanford University, Stanford, CA, USAFacebook, Menlo Park, CA, USAAW Technological Center, Los Angeles, CA, USAFujitsu Laboratories, San Francisco, CA, USAAW Technological Center, Los Angeles, CA, USAOMRON Corporation, Kyoto, JapanHumans are social animals living in societies with most of their activities occurring in social settings, characterized by multiple actors, the crossing of individual behavioral paths, interactions between participants themselves and between participants and material (or immaterial) setting components. We theorize that virtual conferences, like physical ones, have a dual-space structure where the two types of activities (content transfer and social intercourse) intertwine. Understanding what happens in such complex social events requires minutely analyzing this complex intertwined structure of components and events.This analysis is even more necessary when one wants to intervene in such settings, for example when designing supports or attempting to change behavior. Nevertheless, most methods of data collection and analysis are either centered on methodological individualism, looking at aggregates at macro or meso level, or looking in detail at only some aspects of the whole event (e.g., conversation analysis).The paper offers, while illustrating with actual data, a Multilayered Installation Design (MID) method that facilitates focus upon the various perspectives of subjects, combines them into a single framework of Installations for activity that describes the setting in a systematic and structured way, and offers directions for design or intervention.This paper (1) briefly situates the nature of the problem and some gaps in the current methodological landscape; (2) contextualizes the main theories underlying the MID method — Activity Theory and Installation Theory; (3) describes the new method per se; (4) illustrates the method on a specific case, the analysis of a conference in a virtual space; and (5, 6) lists some issues and limitations as well as future orientations.Conceptualizing issues with the help of Installation Theory informs a structured and goal-oriented approach to design that improves on the usual design thinking approach by providing a robust analytic and idea-generating framework.http://www.sciencedirect.com/science/article/pii/S259029112200064XActivity analysisVirtual reality (VR)Installation for virtual conferencing (IVC)VideoconferencingActivity theoryInstallation theory
spellingShingle Saadi Lahlou
Maxi Heitmayer
Roy Pea
Martha G. Russell
Robin Schimmelpfennig
Paulius Yamin
Adelaide P. Dawes
Benjamin Babcock
Kazumitsu Kamiya
Kevin Krejci
Takafumi Suzuki
Ryota Yamada
Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
Social Sciences and Humanities Open
Activity analysis
Virtual reality (VR)
Installation for virtual conferencing (IVC)
Videoconferencing
Activity theory
Installation theory
title Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
title_full Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
title_fullStr Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
title_full_unstemmed Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
title_short Multilayered Installation Design: A framework for analysis and design of complex social events, illustrated by an analysis of virtual conferencing
title_sort multilayered installation design a framework for analysis and design of complex social events illustrated by an analysis of virtual conferencing
topic Activity analysis
Virtual reality (VR)
Installation for virtual conferencing (IVC)
Videoconferencing
Activity theory
Installation theory
url http://www.sciencedirect.com/science/article/pii/S259029112200064X
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