Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
Local self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of c...
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Format: | Article |
Language: | English |
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Sciendo
2015-06-01
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Series: | ECONOMICS |
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Online Access: | https://doi.org/10.1515/eoik-2015-0006 |
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author | Jekić Cviko |
author_facet | Jekić Cviko |
author_sort | Jekić Cviko |
collection | DOAJ |
description | Local self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of customer and target orientation, low level of understanding and poor utilisation of the principles and mechanisms of good governance (customer orientation, efficiency, participation, impartiality, transparency, professionalism, etc.) results in poor quality of service. |
first_indexed | 2024-03-08T10:10:29Z |
format | Article |
id | doaj.art-1ea8e5eaa6ef4ff9ac445176bb9e34bc |
institution | Directory Open Access Journal |
issn | 2303-5013 |
language | English |
last_indexed | 2024-03-08T10:10:29Z |
publishDate | 2015-06-01 |
publisher | Sciendo |
record_format | Article |
series | ECONOMICS |
spelling | doaj.art-1ea8e5eaa6ef4ff9ac445176bb9e34bc2024-01-29T08:48:09ZengSciendoECONOMICS2303-50132015-06-013117519410.1515/eoik-2015-0006eoik-2015-0006Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-GovernmentJekić Cviko0Univerzitet u Istočnom Sarajevu - Ekonomski fakultet Brčko, Bosna i HercegovinaLocal self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of customer and target orientation, low level of understanding and poor utilisation of the principles and mechanisms of good governance (customer orientation, efficiency, participation, impartiality, transparency, professionalism, etc.) results in poor quality of service.https://doi.org/10.1515/eoik-2015-0006korisnicigrađanilokalna upravaprocesna orijentacijakvalitetzaposlenimenadžmentuserscitizenslocal governmentprocess orientationqualityemployeesmanagement |
spellingShingle | Jekić Cviko Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government ECONOMICS korisnici građani lokalna uprava procesna orijentacija kvalitet zaposleni menadžment users citizens local government process orientation quality employees management |
title | Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government |
title_full | Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government |
title_fullStr | Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government |
title_full_unstemmed | Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government |
title_short | Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government |
title_sort | procesno funkcionisanje lokalne samouprave process operation of local self government |
topic | korisnici građani lokalna uprava procesna orijentacija kvalitet zaposleni menadžment users citizens local government process orientation quality employees management |
url | https://doi.org/10.1515/eoik-2015-0006 |
work_keys_str_mv | AT jekiccviko procesnofunkcionisanjelokalnesamoupraveprocessoperationoflocalselfgovernment |