Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government

Local self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of c...

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Bibliographic Details
Main Author: Jekić Cviko
Format: Article
Language:English
Published: Sciendo 2015-06-01
Series:ECONOMICS
Subjects:
Online Access:https://doi.org/10.1515/eoik-2015-0006
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author Jekić Cviko
author_facet Jekić Cviko
author_sort Jekić Cviko
collection DOAJ
description Local self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of customer and target orientation, low level of understanding and poor utilisation of the principles and mechanisms of good governance (customer orientation, efficiency, participation, impartiality, transparency, professionalism, etc.) results in poor quality of service.
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spelling doaj.art-1ea8e5eaa6ef4ff9ac445176bb9e34bc2024-01-29T08:48:09ZengSciendoECONOMICS2303-50132015-06-013117519410.1515/eoik-2015-0006eoik-2015-0006Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-GovernmentJekić Cviko0Univerzitet u Istočnom Sarajevu - Ekonomski fakultet Brčko, Bosna i HercegovinaLocal self-government in the region, characterised by its bureaucratic and hierarchical structure, insufficient expertise, lack of knowledge and excessive procedures used in its operation, is simply unable to cope with the creation of a new society and an adequate economic environment. The lack of customer and target orientation, low level of understanding and poor utilisation of the principles and mechanisms of good governance (customer orientation, efficiency, participation, impartiality, transparency, professionalism, etc.) results in poor quality of service.https://doi.org/10.1515/eoik-2015-0006korisnicigrađanilokalna upravaprocesna orijentacijakvalitetzaposlenimenadžmentuserscitizenslocal governmentprocess orientationqualityemployeesmanagement
spellingShingle Jekić Cviko
Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
ECONOMICS
korisnici
građani
lokalna uprava
procesna orijentacija
kvalitet
zaposleni
menadžment
users
citizens
local government
process orientation
quality
employees
management
title Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
title_full Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
title_fullStr Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
title_full_unstemmed Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
title_short Procesno Funkcionisanje Lokalne Samouprave / Process Operation of Local Self-Government
title_sort procesno funkcionisanje lokalne samouprave process operation of local self government
topic korisnici
građani
lokalna uprava
procesna orijentacija
kvalitet
zaposleni
menadžment
users
citizens
local government
process orientation
quality
employees
management
url https://doi.org/10.1515/eoik-2015-0006
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