Developing the soul framework to enhance employee experience in teams as part of a team coaching approach

Team coaching has the potential to enhance employee experience, one of the top trending motivators of human capital. However, a conceptual framework developed specifically for this purpose appears absent. This article describes the development of a team coaching framework to enhance employee experie...

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Main Authors: Patricia Neill, Jeremias J de Klerk
Format: Article
Language:English
Published: Oxford Brookes University 2023-02-01
Series:International Journal of Evidence Based Coaching and Mentoring
Subjects:
Online Access:https://radar.brookes.ac.uk/radar/items/86a4b1d4-3544-4df9-bd29-c4180210b89a/1/IJEBCM%2021_1_06.pdf
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author Patricia Neill
Jeremias J de Klerk
author_facet Patricia Neill
Jeremias J de Klerk
author_sort Patricia Neill
collection DOAJ
description Team coaching has the potential to enhance employee experience, one of the top trending motivators of human capital. However, a conceptual framework developed specifically for this purpose appears absent. This article describes the development of a team coaching framework to enhance employee experience. A qualitative research study with team practitioners validated the conceptual framework that was developed from academic literature. The result was the development of the SOUL team coaching framework, offering team coaches insights to facilitate employee experience enhancement interventions, founded on the theoretical foundations of constructivist and social constructionist sense-making and Frankl’s existential principles of meaning-making. SOUL is an acronym depicting the framework’s main conceptual categories – Settle, Offer, Unite and Learn.
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spelling doaj.art-1f3cee5b8b0145dca62446e7f6dbe64a2023-02-08T14:20:46ZengOxford Brookes UniversityInternational Journal of Evidence Based Coaching and Mentoring1741-83052023-02-01211678410.24384/fym0-z274Developing the soul framework to enhance employee experience in teams as part of a team coaching approachPatricia Neill0Jeremias J de Klerk1https://orcid.org/0000-0002-6284-4482University of StellenboschUniversity of StellenboschTeam coaching has the potential to enhance employee experience, one of the top trending motivators of human capital. However, a conceptual framework developed specifically for this purpose appears absent. This article describes the development of a team coaching framework to enhance employee experience. A qualitative research study with team practitioners validated the conceptual framework that was developed from academic literature. The result was the development of the SOUL team coaching framework, offering team coaches insights to facilitate employee experience enhancement interventions, founded on the theoretical foundations of constructivist and social constructionist sense-making and Frankl’s existential principles of meaning-making. SOUL is an acronym depicting the framework’s main conceptual categories – Settle, Offer, Unite and Learn. https://radar.brookes.ac.uk/radar/items/86a4b1d4-3544-4df9-bd29-c4180210b89a/1/IJEBCM%2021_1_06.pdfemployee experiencemeaningfulnessteam coachingsense-makingmeaning-making mechanisms
spellingShingle Patricia Neill
Jeremias J de Klerk
Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
International Journal of Evidence Based Coaching and Mentoring
employee experience
meaningfulness
team coaching
sense-making
meaning-making mechanisms
title Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
title_full Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
title_fullStr Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
title_full_unstemmed Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
title_short Developing the soul framework to enhance employee experience in teams as part of a team coaching approach
title_sort developing the soul framework to enhance employee experience in teams as part of a team coaching approach
topic employee experience
meaningfulness
team coaching
sense-making
meaning-making mechanisms
url https://radar.brookes.ac.uk/radar/items/86a4b1d4-3544-4df9-bd29-c4180210b89a/1/IJEBCM%2021_1_06.pdf
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