Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey

• Background Globally many studies have reported on violence faced by healthcare workers. However, there is still a lack of homogeneous data to give us a concrete understanding of the present scenario on a global scale. Conducting a global survey required a robust team organization structure...

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Main Authors: Tanya Amal, Akshat Banga, Umme Habiba Faisal, Gaurang Bhatt, Aisha Khalid, Mohammed Amir Rais, Nadia Najam, Rahul Kashyap, Faisal A. Nawaz
Format: Article
Language:English
Published: University Library System, University of Pittsburgh 2022-12-01
Series:International Journal of Medical Students
Subjects:
Online Access:https://ijms.info/IJMS/article/view/1848
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author Tanya Amal
Akshat Banga
Umme Habiba Faisal
Gaurang Bhatt
Aisha Khalid
Mohammed Amir Rais
Nadia Najam
Rahul Kashyap
Faisal A. Nawaz
author_facet Tanya Amal
Akshat Banga
Umme Habiba Faisal
Gaurang Bhatt
Aisha Khalid
Mohammed Amir Rais
Nadia Najam
Rahul Kashyap
Faisal A. Nawaz
author_sort Tanya Amal
collection DOAJ
description • Background Globally many studies have reported on violence faced by healthcare workers. However, there is still a lack of homogeneous data to give us a concrete understanding of the present scenario on a global scale. Conducting a global survey required a robust team organization structure, unique dissemination strategies accounting for the regional limitations, and continual networking to maintain and propagate the pool of survey collaborators and responders. This study aims to describe the strategies that helped carry out a global survey- based study, the lessons learned, and recommendations for future studies.   • Methods This cross-sectional survey-based study was based on methodology of the “Hub and Spoke” model with the core team and sub-groups about different regions and managing country leads. The study was conducted across eight weeks from 6th June 2022 to 8th August 2022. The key steps included team organization, strategy formulation for survey dissemination and data collection, launching the project on social media, and conducting a post-survey amongst the collaborators. The Core Team convened weekly via video conference platforms to discuss the modus operandi, including the responsibilities of team members in communicating with HCWs from each country; strategies for data extraction and analysis. A standard message was created for the survey in English, which was spread via text, audio and video messages; the message was tailored according to the target region and population. The language barrier was managed by creating an audio translation or shifting to “an interviewer-administered” questionnaire. Call for leads and collaborators was organized through social media platforms and incentivized by proposing collaborative authorship   • Results A core team of 11 members from 7 countries was assembled, which expanded to 40 country leads from around 110 countries. We also amassed more than 75 regional collaborators who worked to provide feedback and spread the message. The “Violence Study of Healthcare Workers and Systems” (VISHWAS) amassed 5500 responses across the world. A weekly alternating trend in the number of survey responses was observed for eight weeks. Guiding principles garnered through this collaborative project include focusing on 1. Effective team organization, 2. Ensuring external validation of survey tool, 3. Personalized communication, 4. Global networking, 5. Timely communication for maintaining momentum, and 6. Addressing regional limitations. The post-survey analysis showed that WhatsApp messaging was the most common modality used for survey dissemination, followed by in-person meetings and text messaging. The successful techniques were noted to be 1. Direct communication with respondents, 2. Regular progress updates, 3. Responsiveness for regional and country lead’s needs  4. Timely troubleshooting. The most common barriers for the respondents were limitations in language proficiency, technical fallouts, lack of compliance with, and difficulty understanding the questionnaire.   • Conclusion In this global survey-based study of more than 5500 responses from over 110 countries, valuable lessons in team management, survey dissemination, and addressing barriers to collaborative research. We thereby recommend incorporating the guiding principles from this study to design future surveys on a global scale.
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spelling doaj.art-1f49df445d9340519a400d3596da10f52023-09-03T07:58:04ZengUniversity Library System, University of PittsburghInternational Journal of Medical Students2076-63272022-12-0110Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global SurveyTanya Amal0Akshat Banga1Umme Habiba Faisal2Gaurang Bhatt3Aisha Khalid4Mohammed Amir Rais5Nadia Najam6Rahul Kashyap7Faisal A. Nawaz8All India Institute of Medical SciencesMBBS, Sawai Man Singh Medical College, Jaipur, IndiaMBBS, All India Institute of Medical Sciences, Kalyani, India MBBS, All India Institute of Medical Sciences, Rishikesh, IndiaMD, MSc, Harvard Medical School, Boston, USA Doctor of Dental Medicine DMD, Faculty of Medicine of Algiers, Algiers, Algeria.MBBS. Hamdard College of Medicine and Dentistry, Karachi, Pakistan.MBBS, MBA, Anesthesiology and Critical Care Medicine, Mayo Clinic, Rochester, MN, USAMBBS, Al Amal Psychiatric Hospital, Dubai, United Arab Emirates • Background Globally many studies have reported on violence faced by healthcare workers. However, there is still a lack of homogeneous data to give us a concrete understanding of the present scenario on a global scale. Conducting a global survey required a robust team organization structure, unique dissemination strategies accounting for the regional limitations, and continual networking to maintain and propagate the pool of survey collaborators and responders. This study aims to describe the strategies that helped carry out a global survey- based study, the lessons learned, and recommendations for future studies.   • Methods This cross-sectional survey-based study was based on methodology of the “Hub and Spoke” model with the core team and sub-groups about different regions and managing country leads. The study was conducted across eight weeks from 6th June 2022 to 8th August 2022. The key steps included team organization, strategy formulation for survey dissemination and data collection, launching the project on social media, and conducting a post-survey amongst the collaborators. The Core Team convened weekly via video conference platforms to discuss the modus operandi, including the responsibilities of team members in communicating with HCWs from each country; strategies for data extraction and analysis. A standard message was created for the survey in English, which was spread via text, audio and video messages; the message was tailored according to the target region and population. The language barrier was managed by creating an audio translation or shifting to “an interviewer-administered” questionnaire. Call for leads and collaborators was organized through social media platforms and incentivized by proposing collaborative authorship   • Results A core team of 11 members from 7 countries was assembled, which expanded to 40 country leads from around 110 countries. We also amassed more than 75 regional collaborators who worked to provide feedback and spread the message. The “Violence Study of Healthcare Workers and Systems” (VISHWAS) amassed 5500 responses across the world. A weekly alternating trend in the number of survey responses was observed for eight weeks. Guiding principles garnered through this collaborative project include focusing on 1. Effective team organization, 2. Ensuring external validation of survey tool, 3. Personalized communication, 4. Global networking, 5. Timely communication for maintaining momentum, and 6. Addressing regional limitations. The post-survey analysis showed that WhatsApp messaging was the most common modality used for survey dissemination, followed by in-person meetings and text messaging. The successful techniques were noted to be 1. Direct communication with respondents, 2. Regular progress updates, 3. Responsiveness for regional and country lead’s needs  4. Timely troubleshooting. The most common barriers for the respondents were limitations in language proficiency, technical fallouts, lack of compliance with, and difficulty understanding the questionnaire.   • Conclusion In this global survey-based study of more than 5500 responses from over 110 countries, valuable lessons in team management, survey dissemination, and addressing barriers to collaborative research. We thereby recommend incorporating the guiding principles from this study to design future surveys on a global scale. https://ijms.info/IJMS/article/view/1848Surveys and QuestionnairesWorkplace ViolenceHealth Personnel
spellingShingle Tanya Amal
Akshat Banga
Umme Habiba Faisal
Gaurang Bhatt
Aisha Khalid
Mohammed Amir Rais
Nadia Najam
Rahul Kashyap
Faisal A. Nawaz
Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
International Journal of Medical Students
Surveys and Questionnaires
Workplace Violence
Health Personnel
title Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
title_full Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
title_fullStr Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
title_full_unstemmed Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
title_short Guiding Principles for the Conduct of Violence Study of Healthcare Workers and System (ViSHWaS): Insights from a Global Survey
title_sort guiding principles for the conduct of violence study of healthcare workers and system vishwas insights from a global survey
topic Surveys and Questionnaires
Workplace Violence
Health Personnel
url https://ijms.info/IJMS/article/view/1848
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