Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary
Based on notions from the Capability Approach, this study investigates the service delivery process for assistive technology in Hungary. The research aimed to explore whether the service delivery is person-centered, with a specific focus on the users’ possible choices. In addition to a comprehensive...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2022-09-01
|
| Series: | Societies |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2075-4698/12/5/130 |
| _version_ | 1797469898213949440 |
|---|---|
| author | Nóra Menich |
| author_facet | Nóra Menich |
| author_sort | Nóra Menich |
| collection | DOAJ |
| description | Based on notions from the Capability Approach, this study investigates the service delivery process for assistive technology in Hungary. The research aimed to explore whether the service delivery is person-centered, with a specific focus on the users’ possible choices. In addition to a comprehensive analysis of legislative and policy documents, qualitative data were collected in semi-structured interviews with users and professionals (<i>n</i> = 31) to gain a deeper understanding of personal experiences. Our findings indicate that the service delivery system is product-centered and dominated by financial considerations. The policy and legislation framework does not provide an institutional guarantee for users to be able to have their voices heard; the extent to which their opinions and preferences prevail depends on the attitude, knowledge, and goodwill of the professionals involved in the process. The realization of a person-centered approach will be hindered as long as the users’ needs are viewed from a medical point of view. |
| first_indexed | 2024-03-09T19:29:27Z |
| format | Article |
| id | doaj.art-1f4ec3a8ff264100a1f94a66d727108a |
| institution | Directory Open Access Journal |
| issn | 2075-4698 |
| language | English |
| last_indexed | 2024-03-09T19:29:27Z |
| publishDate | 2022-09-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Societies |
| spelling | doaj.art-1f4ec3a8ff264100a1f94a66d727108a2023-11-24T02:33:07ZengMDPI AGSocieties2075-46982022-09-0112513010.3390/soc12050130Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in HungaryNóra Menich0Centre for Social Sciences, 4. Tóth Kálmán str, H-1097 Budapest, HungaryBased on notions from the Capability Approach, this study investigates the service delivery process for assistive technology in Hungary. The research aimed to explore whether the service delivery is person-centered, with a specific focus on the users’ possible choices. In addition to a comprehensive analysis of legislative and policy documents, qualitative data were collected in semi-structured interviews with users and professionals (<i>n</i> = 31) to gain a deeper understanding of personal experiences. Our findings indicate that the service delivery system is product-centered and dominated by financial considerations. The policy and legislation framework does not provide an institutional guarantee for users to be able to have their voices heard; the extent to which their opinions and preferences prevail depends on the attitude, knowledge, and goodwill of the professionals involved in the process. The realization of a person-centered approach will be hindered as long as the users’ needs are viewed from a medical point of view.https://www.mdpi.com/2075-4698/12/5/130assistive technology provisionperson-centered service deliverychoiceCapability Approach |
| spellingShingle | Nóra Menich Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary Societies assistive technology provision person-centered service delivery choice Capability Approach |
| title | Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary |
| title_full | Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary |
| title_fullStr | Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary |
| title_full_unstemmed | Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary |
| title_short | Each Person as an End? The Users’ Choices in the Service Delivery Process for Assistive Technology in Hungary |
| title_sort | each person as an end the users choices in the service delivery process for assistive technology in hungary |
| topic | assistive technology provision person-centered service delivery choice Capability Approach |
| url | https://www.mdpi.com/2075-4698/12/5/130 |
| work_keys_str_mv | AT noramenich eachpersonasanendtheuserschoicesintheservicedeliveryprocessforassistivetechnologyinhungary |