The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture
In the world of continuous changes, digital transformation has emerged as an inevitable factor for survival of organizations. Not only it is a technology change, but also is a radical change in all aspects and in other words is a business transformation. Banks like other organizations in digital era...
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| Format: | Article |
| Language: | fas |
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Iranian Research Institute for Information and Technology
2023-07-01
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| Series: | Iranian Journal of Information Processing & Management |
| Subjects: | |
| Online Access: | https://jipm.irandoc.ac.ir/article_698604_8377ba400f5da3a07e0fba8bfb0bc6cf.pdf |
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| author | Fatemeh Shiri Mehdi ShamiZanjani Mohammad Abooyee Ardakan Fereidoon Shams Aliee |
| author_facet | Fatemeh Shiri Mehdi ShamiZanjani Mohammad Abooyee Ardakan Fereidoon Shams Aliee |
| author_sort | Fatemeh Shiri |
| collection | DOAJ |
| description | In the world of continuous changes, digital transformation has emerged as an inevitable factor for survival of organizations. Not only it is a technology change, but also is a radical change in all aspects and in other words is a business transformation. Banks like other organizations in digital era are facing new features namely the emergence of disruptive technologies and new business models, presence in ecosystems and importance of customer experience. In order for revising an enterprise architecture with digital transformation approach, it is required to determine the distinguishing characteristics of digital banks and traditional banks. The reason is that such characters affect the enterprise architecture framework approach and also the school of thought of enterprise architecture.
In the present research, we applied the mixture of quantitative and qualitative research method. Firstly, using a systematic literature review, 284 papers with related keywords with digital bank were reviewed in order to extract the distinguishing features of this bank with traditional banks. In order for determining the indicators and their categories using the SLR, alongside a researcher (coder 1) is done by another expert of SLR (coder 2). Considering the KAPA coefficient 804%, six major features of digital banks are as follows: customer-centric experience, service oriented, based on ecosystem, alignment with digital technologies, digital transformation strategy, and platform oriented codded as 18 micro features. For finding the enterprise architecture school of thought and enterprise architecture framework aligned with digital banks, a questionnaire was designed by a group of 27 experts of enterprise architecture and digital transformation. The results of findings were analyzed using SWARA-WASPAS method.The results show that by considering the macro and micro characteristics of digital banks, in order for implementing a digital bank architecture, considering the distinguishing characters of the bank, it is essential to select ecological school of thought and service-oriented framework. |
| first_indexed | 2024-03-11T12:11:25Z |
| format | Article |
| id | doaj.art-1f92636d8530414e9f058d5343b6d38f |
| institution | Directory Open Access Journal |
| issn | 2251-8223 2251-8231 |
| language | fas |
| last_indexed | 2024-03-11T12:11:25Z |
| publishDate | 2023-07-01 |
| publisher | Iranian Research Institute for Information and Technology |
| record_format | Article |
| series | Iranian Journal of Information Processing & Management |
| spelling | doaj.art-1f92636d8530414e9f058d5343b6d38f2023-11-07T10:53:39ZfasIranian Research Institute for Information and TechnologyIranian Journal of Information Processing & Management2251-82232251-82312023-07-013841283131710.22034/jipm.2023.698604698604The Banks in the Age of Digital Transformation: Considerations for Enterprise ArchitectureFatemeh Shiri0Mehdi ShamiZanjani1Mohammad Abooyee Ardakan2Fereidoon Shams Aliee3دانشگاه تهران ، تهران، ایرانگروه مدیریت فناوری اطلاعات دانشگاه تهران ، تهران، ایرانگروه مدیریت صنعتی دانشگاه تهران ، تهران، ایرانگروه مهندسی نرم افزار دانشگاه شهید بهشتی ، تهران، ایرانIn the world of continuous changes, digital transformation has emerged as an inevitable factor for survival of organizations. Not only it is a technology change, but also is a radical change in all aspects and in other words is a business transformation. Banks like other organizations in digital era are facing new features namely the emergence of disruptive technologies and new business models, presence in ecosystems and importance of customer experience. In order for revising an enterprise architecture with digital transformation approach, it is required to determine the distinguishing characteristics of digital banks and traditional banks. The reason is that such characters affect the enterprise architecture framework approach and also the school of thought of enterprise architecture. In the present research, we applied the mixture of quantitative and qualitative research method. Firstly, using a systematic literature review, 284 papers with related keywords with digital bank were reviewed in order to extract the distinguishing features of this bank with traditional banks. In order for determining the indicators and their categories using the SLR, alongside a researcher (coder 1) is done by another expert of SLR (coder 2). Considering the KAPA coefficient 804%, six major features of digital banks are as follows: customer-centric experience, service oriented, based on ecosystem, alignment with digital technologies, digital transformation strategy, and platform oriented codded as 18 micro features. For finding the enterprise architecture school of thought and enterprise architecture framework aligned with digital banks, a questionnaire was designed by a group of 27 experts of enterprise architecture and digital transformation. The results of findings were analyzed using SWARA-WASPAS method.The results show that by considering the macro and micro characteristics of digital banks, in order for implementing a digital bank architecture, considering the distinguishing characters of the bank, it is essential to select ecological school of thought and service-oriented framework.https://jipm.irandoc.ac.ir/article_698604_8377ba400f5da3a07e0fba8bfb0bc6cf.pdfdigital transformationenterprise architecturedigital bankingenterprise architecture frameworkenterprise architectures schools of thought |
| spellingShingle | Fatemeh Shiri Mehdi ShamiZanjani Mohammad Abooyee Ardakan Fereidoon Shams Aliee The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture Iranian Journal of Information Processing & Management digital transformation enterprise architecture digital banking enterprise architecture framework enterprise architectures schools of thought |
| title | The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture |
| title_full | The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture |
| title_fullStr | The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture |
| title_full_unstemmed | The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture |
| title_short | The Banks in the Age of Digital Transformation: Considerations for Enterprise Architecture |
| title_sort | banks in the age of digital transformation considerations for enterprise architecture |
| topic | digital transformation enterprise architecture digital banking enterprise architecture framework enterprise architectures schools of thought |
| url | https://jipm.irandoc.ac.ir/article_698604_8377ba400f5da3a07e0fba8bfb0bc6cf.pdf |
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