Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout

Purpose. The aim of the paper is to investigate the relationship between workplace conflicts and employee burnout. Design/methodology/approach. The survey method was chosen, and the questionnaire was posted online to share among Lithuanian employees. Finally, 495 employees completed the questionna...

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Main Authors: Evelina Danauskė, Agota Giedrė Raišienė, Renata Korsakienė
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2023-02-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://journals.vilniustech.lt/index.php/BTP/article/view/16953
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author Evelina Danauskė
Agota Giedrė Raišienė
Renata Korsakienė
author_facet Evelina Danauskė
Agota Giedrė Raišienė
Renata Korsakienė
author_sort Evelina Danauskė
collection DOAJ
description Purpose. The aim of the paper is to investigate the relationship between workplace conflicts and employee burnout. Design/methodology/approach. The survey method was chosen, and the questionnaire was posted online to share among Lithuanian employees. Finally, 495 employees completed the questionnaire, which included four parts: questions about workplace conflicts, burnout, burnout due to conflicts, and consequences of burnout. Statistical analysis was used to process the research data. Findings. The study revealed that the more conflicts employees have with clients, colleagues, or managers, the more burnout they experience as a consequence. Furthermore, conflicts with colleagues have the strongest relationship with consequences of burnout which are not as unambiguous as they may also be the outcome of burnout. Research limitations/implications. The study was conducted in Lithuania and revealed the conflict-induced burnout of employees and the consequences of the burnout they face. Practical implications. Understanding the links between conflict at work and burnout let organizational leaders prioritize conflict resolution, pay more attention to the mental health of employees, and protect the organization from the costly consequences of burnout. Originality/Value. This study reveals the consequences of labour conflicts not only in the context of burnout but also in its consequences which allow to understand the real threat of disputes.
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spelling doaj.art-1f9d27c66cd7435892c5e03a51d2c06b2024-02-02T08:52:31ZengVilnius Gediminas Technical UniversityBusiness: Theory and Practice1648-06271822-42022023-02-0124110.3846/btp.2023.16953Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnoutEvelina Danauskė0Agota Giedrė Raišienė1Renata Korsakienė2Institute of Management and Political Science, Mykolas Romeris University, Vilnius, LithuaniaFaculty of Social Sciences and Humanities, Klaipėda University, Klaipėda, LithuaniaDepartment of Management, Business Management Faculty, Vilnius Gediminas Technical University, Vilnius, Lithuania Purpose. The aim of the paper is to investigate the relationship between workplace conflicts and employee burnout. Design/methodology/approach. The survey method was chosen, and the questionnaire was posted online to share among Lithuanian employees. Finally, 495 employees completed the questionnaire, which included four parts: questions about workplace conflicts, burnout, burnout due to conflicts, and consequences of burnout. Statistical analysis was used to process the research data. Findings. The study revealed that the more conflicts employees have with clients, colleagues, or managers, the more burnout they experience as a consequence. Furthermore, conflicts with colleagues have the strongest relationship with consequences of burnout which are not as unambiguous as they may also be the outcome of burnout. Research limitations/implications. The study was conducted in Lithuania and revealed the conflict-induced burnout of employees and the consequences of the burnout they face. Practical implications. Understanding the links between conflict at work and burnout let organizational leaders prioritize conflict resolution, pay more attention to the mental health of employees, and protect the organization from the costly consequences of burnout. Originality/Value. This study reveals the consequences of labour conflicts not only in the context of burnout but also in its consequences which allow to understand the real threat of disputes. https://journals.vilniustech.lt/index.php/BTP/article/view/16953burnoutworkplace conflictsconsequences of burnoutburnout due to conflictsconflicts with co-workers
spellingShingle Evelina Danauskė
Agota Giedrė Raišienė
Renata Korsakienė
Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
Business: Theory and Practice
burnout
workplace conflicts
consequences of burnout
burnout due to conflicts
conflicts with co-workers
title Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
title_full Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
title_fullStr Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
title_full_unstemmed Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
title_short Coping with burnout? Measuring the links between workplace conflicts, work-related stress, and burnout
title_sort coping with burnout measuring the links between workplace conflicts work related stress and burnout
topic burnout
workplace conflicts
consequences of burnout
burnout due to conflicts
conflicts with co-workers
url https://journals.vilniustech.lt/index.php/BTP/article/view/16953
work_keys_str_mv AT evelinadanauske copingwithburnoutmeasuringthelinksbetweenworkplaceconflictsworkrelatedstressandburnout
AT agotagiedreraisiene copingwithburnoutmeasuringthelinksbetweenworkplaceconflictsworkrelatedstressandburnout
AT renatakorsakiene copingwithburnoutmeasuringthelinksbetweenworkplaceconflictsworkrelatedstressandburnout