Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products

Due to the major shift in online purchasing during the COVID-19 lockdown, celebrity endorsement marketing has gained traction. Concurrently, COVID-19 has also transformed consumers' attitudes toward using eco-friendly products, such as green skincare products, to ensure a healthier lifestyle. T...

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Main Authors: Abdullah Al Mamun, Farzana Naznen, Qing Yang, Mohd Helmi Ali, Nik Mohd Hazrul Nik Hashim
Format: Article
Language:English
Published: Elsevier 2023-06-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023039725
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author Abdullah Al Mamun
Farzana Naznen
Qing Yang
Mohd Helmi Ali
Nik Mohd Hazrul Nik Hashim
author_facet Abdullah Al Mamun
Farzana Naznen
Qing Yang
Mohd Helmi Ali
Nik Mohd Hazrul Nik Hashim
author_sort Abdullah Al Mamun
collection DOAJ
description Due to the major shift in online purchasing during the COVID-19 lockdown, celebrity endorsement marketing has gained traction. Concurrently, COVID-19 has also transformed consumers' attitudes toward using eco-friendly products, such as green skincare products, to ensure a healthier lifestyle. This study developed a comprehensive framework based on the stimuli-organism-response theory and the parasocial interaction theory to empirically evaluate the impact of celebrities' credibility attributes and consumers' interests in celebrities on their attitudes towards advertisements for endorsed green skincare products, their intentions to make a purchase, and their willingness to pay a premium price for these products. 778 Malaysian consumers participated in the online survey, and their responses were analyzed using partial least squares structural equation modelling (PLS-SEM). The results showed the positive effects of credibility traits (trustworthiness – β = 0.100, p-value = 0.026; exquisite personality – β = 0.075, p-value = 0.028; dignified image – β = 0.152, p-value = 0.001; expertise – β = 0.221, p-value <0.001), and customer attention to celebrities (β = 0.184, p-value <0.001) on their attitudes toward endorsed advertisements. Likewise, credibility features (exquisite personality – β = 0.116, p-value = 0.002; dignified image – β = 0.112, p-value = 0.017; expertise – β = 0.207, p-value <0.001) and customers' companionship with celebrities (β = 0.142, p-value = 0.001) also have a significant positive impact on attitudes towards brands. Finally, consumers' purchasing intentions and willingness to pay premium prices for green skincare products were strongly influenced by their attitude toward advertising (β = 0.484, p-value <0.001) and brands (β = 0.326, p-value <0.001). Evidently, the findings of this study may help players in the cosmetics industry enhance their marketing and promotion tactics for eco-friendly beauty and personal care products.
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spelling doaj.art-1fd2b8c247384e6da4c02ed799c200ad2023-05-31T04:47:26ZengElsevierHeliyon2405-84402023-06-0196e16765Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare productsAbdullah Al Mamun0Farzana Naznen1Qing Yang2Mohd Helmi Ali3Nik Mohd Hazrul Nik Hashim4UKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Selangor Darul Ehsan, Malaysia; Corresponding author.UCSI Graduate Business School, UCSI University, Cheras, 56000 Kuala Lumpur, MalaysiaUKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Selangor Darul Ehsan, MalaysiaUKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Selangor Darul Ehsan, MalaysiaUKM - Graduate School of Business, Universiti Kebangsaan Malaysia, 43600, UKM Bangi, Selangor Darul Ehsan, MalaysiaDue to the major shift in online purchasing during the COVID-19 lockdown, celebrity endorsement marketing has gained traction. Concurrently, COVID-19 has also transformed consumers' attitudes toward using eco-friendly products, such as green skincare products, to ensure a healthier lifestyle. This study developed a comprehensive framework based on the stimuli-organism-response theory and the parasocial interaction theory to empirically evaluate the impact of celebrities' credibility attributes and consumers' interests in celebrities on their attitudes towards advertisements for endorsed green skincare products, their intentions to make a purchase, and their willingness to pay a premium price for these products. 778 Malaysian consumers participated in the online survey, and their responses were analyzed using partial least squares structural equation modelling (PLS-SEM). The results showed the positive effects of credibility traits (trustworthiness – β = 0.100, p-value = 0.026; exquisite personality – β = 0.075, p-value = 0.028; dignified image – β = 0.152, p-value = 0.001; expertise – β = 0.221, p-value <0.001), and customer attention to celebrities (β = 0.184, p-value <0.001) on their attitudes toward endorsed advertisements. Likewise, credibility features (exquisite personality – β = 0.116, p-value = 0.002; dignified image – β = 0.112, p-value = 0.017; expertise – β = 0.207, p-value <0.001) and customers' companionship with celebrities (β = 0.142, p-value = 0.001) also have a significant positive impact on attitudes towards brands. Finally, consumers' purchasing intentions and willingness to pay premium prices for green skincare products were strongly influenced by their attitude toward advertising (β = 0.484, p-value <0.001) and brands (β = 0.326, p-value <0.001). Evidently, the findings of this study may help players in the cosmetics industry enhance their marketing and promotion tactics for eco-friendly beauty and personal care products.http://www.sciencedirect.com/science/article/pii/S2405844023039725Celebrity endorsementAttitude towards advertisementAttitude towards brandsPurchase intentionWillingness to pay premium priceGreen skincare products
spellingShingle Abdullah Al Mamun
Farzana Naznen
Qing Yang
Mohd Helmi Ali
Nik Mohd Hazrul Nik Hashim
Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
Heliyon
Celebrity endorsement
Attitude towards advertisement
Attitude towards brands
Purchase intention
Willingness to pay premium price
Green skincare products
title Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
title_full Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
title_fullStr Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
title_full_unstemmed Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
title_short Modelling the significance of celebrity endorsement and consumer interest on attitude, purchase intention, and willingness to pay a premium price for green skincare products
title_sort modelling the significance of celebrity endorsement and consumer interest on attitude purchase intention and willingness to pay a premium price for green skincare products
topic Celebrity endorsement
Attitude towards advertisement
Attitude towards brands
Purchase intention
Willingness to pay premium price
Green skincare products
url http://www.sciencedirect.com/science/article/pii/S2405844023039725
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