Theoretical foundations for managing service organizations in the context of digital transformations

The aim of the investigation is to study the theoretical foundations of the management of service organizations in the context of digital transformations. The authors reviewed and clarified such concepts as «digital economy» and «digital transformation». A number of reasons have been identified t...

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Main Authors: E. S. Gusar, I. N. Primyshev
Format: Article
Language:English
Published: Omsk State Technical University, Federal State Autonomous Educational Institution of Higher Education 2023-05-01
Series:Омский научный вестник: Серия "Общество. История. Современность"
Subjects:
Online Access:https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%96%202%20(%D0%9E%D0%98%D0%A1)/138-144%20%20%D0%93%D1%83%D1%81%D0%B0%D1%80%20%20%D0%95.%20%D0%A1.,%20%D0%9F%D1%80%D0%B8%D0%BC%D1%8B%D1%88%D0%B5%D0%B2%20%D0%98.%20%D0%9D..pdf
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author E. S. Gusar
I. N. Primyshev
author_facet E. S. Gusar
I. N. Primyshev
author_sort E. S. Gusar
collection DOAJ
description The aim of the investigation is to study the theoretical foundations of the management of service organizations in the context of digital transformations. The authors reviewed and clarified such concepts as «digital economy» and «digital transformation». A number of reasons have been identified that cause changes in the theoretical foundations of managing service organizations in the context of digital transformations. It is noted that the main goal of managing service sector organizations in the context of digital transformations is to ensure the effective functioning of service sector organizations in the long term. The key elements of the formation of an effective management system for the organization of the service sector in the context of digital transformations are presented in more detail. The authors propose methods and principles for managing service organizations in the context of digital transformations. The key elements of management of service sector organizations in the context of digital transformations are identified. It is concluded that the application of the principles and methods of managing organizations in the service sector in the context of digital transformations aims to achieve tactical (short-term) and strategic (long-term) goals of the organization of the service sector, as well as increasing the efficiency of its functioning by minimizing unnecessary and unjustified costs and ensuring profit growth.
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spelling doaj.art-1ff048a4eef343408d05c763b9481fbe2025-02-02T15:42:10ZengOmsk State Technical University, Federal State Autonomous Educational Institution of Higher EducationОмский научный вестник: Серия "Общество. История. Современность"2542-04882541-79832023-05-018213814410.25206/2542-0488-2023-8-2-138-144Theoretical foundations for managing service organizations in the context of digital transformationsE. S. Gusar0I. N. Primyshev1Institute of Economics and Management (structural unit) of the Federal State Autonomous Educational Institution of Higher Education «V. I. Vernadsky Crimean Federal University»Institute of Economics and Management (structural unit) of the Federal State Autonomous Educational Institution of Higher Education «V. I. Vernadsky Crimean Federal University»The aim of the investigation is to study the theoretical foundations of the management of service organizations in the context of digital transformations. The authors reviewed and clarified such concepts as «digital economy» and «digital transformation». A number of reasons have been identified that cause changes in the theoretical foundations of managing service organizations in the context of digital transformations. It is noted that the main goal of managing service sector organizations in the context of digital transformations is to ensure the effective functioning of service sector organizations in the long term. The key elements of the formation of an effective management system for the organization of the service sector in the context of digital transformations are presented in more detail. The authors propose methods and principles for managing service organizations in the context of digital transformations. The key elements of management of service sector organizations in the context of digital transformations are identified. It is concluded that the application of the principles and methods of managing organizations in the service sector in the context of digital transformations aims to achieve tactical (short-term) and strategic (long-term) goals of the organization of the service sector, as well as increasing the efficiency of its functioning by minimizing unnecessary and unjustified costs and ensuring profit growth.https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%96%202%20(%D0%9E%D0%98%D0%A1)/138-144%20%20%D0%93%D1%83%D1%81%D0%B0%D1%80%20%20%D0%95.%20%D0%A1.,%20%D0%9F%D1%80%D0%B8%D0%BC%D1%8B%D1%88%D0%B5%D0%B2%20%D0%98.%20%D0%9D..pdfpersonnel managementservice sector organizationsdigital economydigital transformation
spellingShingle E. S. Gusar
I. N. Primyshev
Theoretical foundations for managing service organizations in the context of digital transformations
Омский научный вестник: Серия "Общество. История. Современность"
personnel management
service sector organizations
digital economy
digital transformation
title Theoretical foundations for managing service organizations in the context of digital transformations
title_full Theoretical foundations for managing service organizations in the context of digital transformations
title_fullStr Theoretical foundations for managing service organizations in the context of digital transformations
title_full_unstemmed Theoretical foundations for managing service organizations in the context of digital transformations
title_short Theoretical foundations for managing service organizations in the context of digital transformations
title_sort theoretical foundations for managing service organizations in the context of digital transformations
topic personnel management
service sector organizations
digital economy
digital transformation
url https://www.omgtu.ru/general_information/media_omgtu/journal_of_omsk_research_journal/files/arhiv/2023/%D0%A2.8,%20%E2%84%96%202%20(%D0%9E%D0%98%D0%A1)/138-144%20%20%D0%93%D1%83%D1%81%D0%B0%D1%80%20%20%D0%95.%20%D0%A1.,%20%D0%9F%D1%80%D0%B8%D0%BC%D1%8B%D1%88%D0%B5%D0%B2%20%D0%98.%20%D0%9D..pdf
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