How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic
BackgroundWith the COVID-19 pandemic, healthcare professionals, especially nurses, are confronted with an intensified workload. The literature on compulsory citizenship behaviors and their consequences is still far from explaining the cognitive and emotional mechanisms that underlie this relationshi...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2022-11-01
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| Series: | Frontiers in Psychology |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1038860/full |
| _version_ | 1811212101163679744 |
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| author | Bora Yildiz Bora Yildiz Bora Yildiz Harun Yildiz Harun Yildiz Mustafa Ozbilgin |
| author_facet | Bora Yildiz Bora Yildiz Bora Yildiz Harun Yildiz Harun Yildiz Mustafa Ozbilgin |
| author_sort | Bora Yildiz |
| collection | DOAJ |
| description | BackgroundWith the COVID-19 pandemic, healthcare professionals, especially nurses, are confronted with an intensified workload. The literature on compulsory citizenship behaviors and their consequences is still far from explaining the cognitive and emotional mechanisms that underlie this relationship.MethodsDrawing on the resource depletion theory, we unpack the mechanism by which compulsory citizenship behaviors influence moral disengagement with the mediation effects of anger toward the organization. We are reporting a cross-sectional survey of nurses (n = 294) in private and public hospitals in Istanbul, Turkey. The data analysis involved structural equation modeling and Bayesian mediation.ResultsThe study revealed that compulsory citizenship behaviors positively influenced anger toward the organization and moral disengagement. Further, anger toward the organization mediates the link between compulsory citizenship behaviors and moral disengagement. Likewise, the Bayesian mediation analysis indicated that the proportion mediated (PM), which ensures a prediction of the extent to which the pathway explains the total effect through the mediation effect, was 33.74%.ConclusionThe findings show that exposure to compulsory citizenship behaviors lead to negative emotional (anger toward to organization) and cognitive (moral disengagement) consequences in nurses.Practical implicationsHospital managers should not force nurses to display discretionary work tasks outside their job descriptions. Providing an organizational milieu where voluntarily extra-role behaviors are encouraged may help reduce nurses’ moral disengagement and, in turn, ease their anger toward the organization. |
| first_indexed | 2024-04-12T05:24:20Z |
| format | Article |
| id | doaj.art-200080aa48ff4c7e997efbb20fbb9bf7 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-04-12T05:24:20Z |
| publishDate | 2022-11-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-200080aa48ff4c7e997efbb20fbb9bf72022-12-22T03:46:20ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-11-011310.3389/fpsyg.2022.10388601038860How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemicBora Yildiz0Bora Yildiz1Bora Yildiz2Harun Yildiz3Harun Yildiz4Mustafa Ozbilgin5Faculty of Economics, Department of Management, Istanbul University, Istanbul, Turkey, College of Business, Arts and Social Sciences, Brunel Business School, Organizations and People, Brunel University London, Uxbridge, United KingdomSchool of Business, Economics and Informatics, Department of Organizational Psychology, University of London-Birkbeck College, Bloomsbury, United KingdomCollege of Business, Arts and Social Sciences, Brunel Business School, Organizations and People, Brunel University London, Uxbridge, United KingdomOmer Seyfettin Faculty of Applied Sciences, Department of International Trade, Bandirma Onyedi Eylul University, Balikesir, TurkeyCollege of Business, Arts and Social Sciences, Brunel Business School, Organizations and People, Brunel University London, Uxbridge, United KingdomBackgroundWith the COVID-19 pandemic, healthcare professionals, especially nurses, are confronted with an intensified workload. The literature on compulsory citizenship behaviors and their consequences is still far from explaining the cognitive and emotional mechanisms that underlie this relationship.MethodsDrawing on the resource depletion theory, we unpack the mechanism by which compulsory citizenship behaviors influence moral disengagement with the mediation effects of anger toward the organization. We are reporting a cross-sectional survey of nurses (n = 294) in private and public hospitals in Istanbul, Turkey. The data analysis involved structural equation modeling and Bayesian mediation.ResultsThe study revealed that compulsory citizenship behaviors positively influenced anger toward the organization and moral disengagement. Further, anger toward the organization mediates the link between compulsory citizenship behaviors and moral disengagement. Likewise, the Bayesian mediation analysis indicated that the proportion mediated (PM), which ensures a prediction of the extent to which the pathway explains the total effect through the mediation effect, was 33.74%.ConclusionThe findings show that exposure to compulsory citizenship behaviors lead to negative emotional (anger toward to organization) and cognitive (moral disengagement) consequences in nurses.Practical implicationsHospital managers should not force nurses to display discretionary work tasks outside their job descriptions. Providing an organizational milieu where voluntarily extra-role behaviors are encouraged may help reduce nurses’ moral disengagement and, in turn, ease their anger toward the organization.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1038860/fullanger toward organizationcompulsory citizenship behaviorsmoral disengagementnursesemployee citizenship |
| spellingShingle | Bora Yildiz Bora Yildiz Bora Yildiz Harun Yildiz Harun Yildiz Mustafa Ozbilgin How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic Frontiers in Psychology anger toward organization compulsory citizenship behaviors moral disengagement nurses employee citizenship |
| title | How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic |
| title_full | How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic |
| title_fullStr | How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic |
| title_full_unstemmed | How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic |
| title_short | How do compulsory citizenship behaviors affect moral disengagement in organizations? Significance of anger toward the organization during the COVID-19 pandemic |
| title_sort | how do compulsory citizenship behaviors affect moral disengagement in organizations significance of anger toward the organization during the covid 19 pandemic |
| topic | anger toward organization compulsory citizenship behaviors moral disengagement nurses employee citizenship |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1038860/full |
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