The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study

This study examined how social media marketing activities (SMMA) influence consumers’ engagement behaviour in developing countries. Based on the stimulus-organism-response theory, we examined the effect of SMMA on consumers’ engagement intention and further investigated the moderating effect of soci...

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Main Authors: Yunfeng Shang, Hina Rehman, Khalid Mehmood, Aidi Xu, Yaser Iftikhar, Yifei Wang, Ridhima Sharma
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-04-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.811282/full
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author Yunfeng Shang
Hina Rehman
Khalid Mehmood
Aidi Xu
Yaser Iftikhar
Yifei Wang
Ridhima Sharma
author_facet Yunfeng Shang
Hina Rehman
Khalid Mehmood
Aidi Xu
Yaser Iftikhar
Yifei Wang
Ridhima Sharma
author_sort Yunfeng Shang
collection DOAJ
description This study examined how social media marketing activities (SMMA) influence consumers’ engagement behaviour in developing countries. Based on the stimulus-organism-response theory, we examined the effect of SMMA on consumers’ engagement intention and further investigated the moderating effect of social media sales intensity. The study employed a time-lagged design with two waves to confirm the hypothesised framework. The study findings showed that SMMA positively influence consumers’ engagement intention and engagement behaviour. In addition, social media sales intensity strengthens the link between engagement intention and engagement behaviour. This study adds to the literature on social media and discusses its practical implications.
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spelling doaj.art-20111714ac614368b7d1a92245fab3092022-12-22T02:36:00ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-04-011310.3389/fpsyg.2022.811282811282The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged StudyYunfeng Shang0Hina Rehman1Khalid Mehmood2Aidi Xu3Yaser Iftikhar4Yifei Wang5Ridhima Sharma6School of Hospitality, Zhejiang Yuexiu University, Shaoxing, ChinaFaculty of Management Sciences, National University of Modern Languages (NUML), Islamabad, PakistanKey Research Base Project of Humanities and Social Sciences of Universities in Hubei Province, Research Center of Hubei Micro and Small Enterprises Development, School of Economics and Management, Hubei Engineering University, Xiaogan, ChinaSchool of International Business, Zhejiang Yuexiu University, Shaoxing, ChinaArmed Forces Post Graduate Medical Institute (AFPGMI), National University of Medical Sciences (NUMS), Rawalpindi, PakistanSchool of Economics and Management, Tongji University, Shanghai, ChinaVivekananda Institute of Professional Studies, New Delhi, IndiaThis study examined how social media marketing activities (SMMA) influence consumers’ engagement behaviour in developing countries. Based on the stimulus-organism-response theory, we examined the effect of SMMA on consumers’ engagement intention and further investigated the moderating effect of social media sales intensity. The study employed a time-lagged design with two waves to confirm the hypothesised framework. The study findings showed that SMMA positively influence consumers’ engagement intention and engagement behaviour. In addition, social media sales intensity strengthens the link between engagement intention and engagement behaviour. This study adds to the literature on social media and discusses its practical implications.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.811282/fullperceived social media marketing activitiesengagement intentionsocial media sales intensityengagement behaviourstimulus-organism-response (SOR) framework
spellingShingle Yunfeng Shang
Hina Rehman
Khalid Mehmood
Aidi Xu
Yaser Iftikhar
Yifei Wang
Ridhima Sharma
The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
Frontiers in Psychology
perceived social media marketing activities
engagement intention
social media sales intensity
engagement behaviour
stimulus-organism-response (SOR) framework
title The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
title_full The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
title_fullStr The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
title_full_unstemmed The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
title_short The Nexuses Between Social Media Marketing Activities and Consumers’ Engagement Behaviour: A Two-Wave Time-Lagged Study
title_sort nexuses between social media marketing activities and consumers engagement behaviour a two wave time lagged study
topic perceived social media marketing activities
engagement intention
social media sales intensity
engagement behaviour
stimulus-organism-response (SOR) framework
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.811282/full
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