Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment

This research aims to provide a picture of the elements influencing customers' intentions to purchase luxury products online using social exchange theory (SET). Second, we determined whether perceived enjoyment moderates the relationship between perceived value, consumer attitude, and intention...

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Main Authors: Muhammad Bilal, Yunfeng Zhang, Shukai Cai, Umair Akram, Nghia Thi Minh Luu
Format: Article
Language:English
Published: Elsevier 2023-10-01
Series:Acta Psychologica
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S000169182300224X
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author Muhammad Bilal
Yunfeng Zhang
Shukai Cai
Umair Akram
Nghia Thi Minh Luu
author_facet Muhammad Bilal
Yunfeng Zhang
Shukai Cai
Umair Akram
Nghia Thi Minh Luu
author_sort Muhammad Bilal
collection DOAJ
description This research aims to provide a picture of the elements influencing customers' intentions to purchase luxury products online using social exchange theory (SET). Second, we determined whether perceived enjoyment moderates the relationship between perceived value, consumer attitude, and intention to purchase luxury products. Data were collected from 389 participants through an online survey. Structural equation modelling (SEM) was used to analyze the data. The results showed that eWOM, perceived value, and consumer attitudes significantly affected luxury purchase intention. Moreover, perceived enjoyment moderates the relationship between perceived value, consumer attitude, and purchase intention. This study is designed to help practitioners and researchers understand why young Chinese consumers are interested in purchasing luxury goods online. Luxury brand companies can improve their marketing strategies by developing strategies aligned with the mindset of digital native Generation Z.
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spelling doaj.art-201b7c1233094464a96acb432c9e1d722023-10-31T04:08:47ZengElsevierActa Psychologica0001-69182023-10-01240104048Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoymentMuhammad Bilal0Yunfeng Zhang1Shukai Cai2Umair Akram3Nghia Thi Minh Luu4School of Economics and Management, Anhui Polytechnic University, Wuhu, ChinaSchool of Economics and Management, Anhui Polytechnic University, Wuhu, China; Corresponding author.School of Economics and Management, Anhui Polytechnic University, Wuhu, ChinaThe Business School, RMIT University, Ho Chi Minh, Viet NamThe Business School, RMIT University, Ho Chi Minh, Viet NamThis research aims to provide a picture of the elements influencing customers' intentions to purchase luxury products online using social exchange theory (SET). Second, we determined whether perceived enjoyment moderates the relationship between perceived value, consumer attitude, and intention to purchase luxury products. Data were collected from 389 participants through an online survey. Structural equation modelling (SEM) was used to analyze the data. The results showed that eWOM, perceived value, and consumer attitudes significantly affected luxury purchase intention. Moreover, perceived enjoyment moderates the relationship between perceived value, consumer attitude, and purchase intention. This study is designed to help practitioners and researchers understand why young Chinese consumers are interested in purchasing luxury goods online. Luxury brand companies can improve their marketing strategies by developing strategies aligned with the mindset of digital native Generation Z.http://www.sciencedirect.com/science/article/pii/S000169182300224XeWOMConsumer attitudePerceived enjoymentPurchase intentionSocial exchange theory
spellingShingle Muhammad Bilal
Yunfeng Zhang
Shukai Cai
Umair Akram
Nghia Thi Minh Luu
Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
Acta Psychologica
eWOM
Consumer attitude
Perceived enjoyment
Purchase intention
Social exchange theory
title Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
title_full Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
title_fullStr Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
title_full_unstemmed Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
title_short Unlocking luxury purchase intentions in China: A study of consumer attitude, perceived value, and the moderating effect of perceived enjoyment
title_sort unlocking luxury purchase intentions in china a study of consumer attitude perceived value and the moderating effect of perceived enjoyment
topic eWOM
Consumer attitude
Perceived enjoyment
Purchase intention
Social exchange theory
url http://www.sciencedirect.com/science/article/pii/S000169182300224X
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