Assessing the Performance of Operating Rooms: What to Measure and Why?

There are multiple indicators that measure different aspects of operating room (OR) performance such as OR productivity, satisfaction of patients and staff involved. The choice of these indicator(s) used for monitoring the performance of ORs often impacts how the processes of ORs are organised and m...

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Bibliographic Details
Main Authors: Hong Choon Oh MEng, PhD (Chem Eng), Tien Beng Phua BSc (Dietetics), MSc (Health Science Management), Shao Chuen Tong BSc (Biomedical Engineering), Master (Health Administration), Jeremy Fung Yen Lim MBBS, MPH
Format: Article
Language:English
Published: SAGE Publishing 2011-06-01
Series:Proceedings of Singapore Healthcare
Online Access:https://doi.org/10.1177/201010581102000206
Description
Summary:There are multiple indicators that measure different aspects of operating room (OR) performance such as OR productivity, satisfaction of patients and staff involved. The choice of these indicator(s) used for monitoring the performance of ORs often impacts how the processes of ORs are organised and managed. However, there is still no consensus in literature on which indicator(s) should be used for monitoring OR performance. In an effort to promote consensus within the healthcare community, this paper discusses potential performance metrics which may be employed for evaluation of ORs, their rationale and their limitations, and explains why a multidimensional approach is critical in assessment of OR performance.
ISSN:2010-1058
2059-2329