Smart Mobility: Services, Platforms and Ecosystems

In this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is...

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Main Authors: Jukka Pulkkinen, Jari Jussila, Atte Partanen, Igor Trotskii, Aki Laiho
Format: Article
Language:English
Published: Carleton University 2019-09-01
Series:Technology Innovation Management Review
Online Access:https://timreview.ca/article/1265
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author Jukka Pulkkinen
Jari Jussila
Atte Partanen
Igor Trotskii
Aki Laiho
author_facet Jukka Pulkkinen
Jari Jussila
Atte Partanen
Igor Trotskii
Aki Laiho
author_sort Jukka Pulkkinen
collection DOAJ
description In this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is still missing. Based on our empirical findings, we identified three key characteristics of a growing business and the ability to reach a leading position: 1) co-creation through resource integration and service exchange is preferable for responding to market demands; 2) a digital platform is critical to create the necessary knowledge for resource integration and service exchange; and 3) smart services glue the ecosystem and platform together and create the outcome that solves the defined business problem. Most importantly, all three elements—ecosystem, platform and smart services—create a uniform environment in which to grow the business in a new emerging market.
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spelling doaj.art-207e1bb601014066888b27b99065e7df2022-12-22T02:05:50ZengCarleton UniversityTechnology Innovation Management Review1927-03212019-09-01991525http://doi.org/10.22215/timreview/1265Smart Mobility: Services, Platforms and EcosystemsJukka Pulkkinen0Jari Jussila1Atte Partanen2Igor Trotskii3Aki Laiho4 <div>Häme University of Applied Sciences (HAMK)&nbsp;</div><div>Dr. Jukka Pulkkinen holds a PhD degree in control engineering from Helsinki University of Technology. Currently, he acts as a principal research scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on strategic business management, digital servitization and service development, especially in industry and smart city environments. Before his academic career, he had a long career in various leadership positions in a global industrial company, leading the service business, the EMEA sales region and a global business unit.</div> <div>Häme University of Applied Sciences (HAMK)</div><div>Dr. Jari Jussila holds a PhD degree in information and knowledge management from Tampere University of Technology (TUT, 2015). Currently he acts as a principal research scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on knowledge management, business intelligence, social media, big social data analytics, and health informatics. His work has been published in international journals such as IEEE Access, Computers in Human Behavior, Industrial Management &amp; Data Systems, the International Journal of Knowledge Management and Knowledge Management Research &amp; Practice.</div> <p>Häme University of Applied Sciences (HAMK)</p><p>Atte Partanen holds a bachelor&rsquo;s degree in electrical and automation engineering from Häme University of Applied Sciences (HAMK, 2017). He works as a project engineer in many projects focused on the Internet of Things, data management and information systems at Häme University of Applied Sciences (HAMK). His research is currently focused on information and data management systems. His work on information systems and smart cities has been published in journals.</p> <div>Igor Trotskii graduated from Häme University of Applied Sciences with a degree in electrical and automation engineering. He works as a project engineer with responsibilities in data analysis, and the design and implementation of data-driven applications.&nbsp;</div><div>&nbsp;</div> <p>Rolan Oy</p><p>Dr. Aki Laiho holds a PhD degree from the Faculty of Industrial Engineering of Aalto University. He is a partner at Rolan Oy, which operates and maintains a shared-mobility vehicle fleet.&nbsp;</p> In this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is still missing. Based on our empirical findings, we identified three key characteristics of a growing business and the ability to reach a leading position: 1) co-creation through resource integration and service exchange is preferable for responding to market demands; 2) a digital platform is critical to create the necessary knowledge for resource integration and service exchange; and 3) smart services glue the ecosystem and platform together and create the outcome that solves the defined business problem. Most importantly, all three elements&mdash;ecosystem, platform and smart services&mdash;create a uniform environment in which to grow the business in a new emerging market.https://timreview.ca/article/1265
spellingShingle Jukka Pulkkinen
Jari Jussila
Atte Partanen
Igor Trotskii
Aki Laiho
Smart Mobility: Services, Platforms and Ecosystems
Technology Innovation Management Review
title Smart Mobility: Services, Platforms and Ecosystems
title_full Smart Mobility: Services, Platforms and Ecosystems
title_fullStr Smart Mobility: Services, Platforms and Ecosystems
title_full_unstemmed Smart Mobility: Services, Platforms and Ecosystems
title_short Smart Mobility: Services, Platforms and Ecosystems
title_sort smart mobility services platforms and ecosystems
url https://timreview.ca/article/1265
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AT jarijussila smartmobilityservicesplatformsandecosystems
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AT akilaiho smartmobilityservicesplatformsandecosystems