Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones

It has been a challenge to assess communication and professional values Milestones in emergency medicine (EM) residents using standardized methods, as mandated by the Accreditation Council for Graduate Medical Education (ACGME). This paper outlines an innovative method of assessing these Milestones...

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Bibliographic Details
Main Authors: Samreen Vora, Matt Lineberry, Valerie Ann Dobiesz
Format: Article
Language:English
Published: eScholarship Publishing, University of California 2018-10-01
Series:Western Journal of Emergency Medicine
Online Access:https://escholarship.org/uc/item/0w65q2hk
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author Samreen Vora
Matt Lineberry
Valerie Ann Dobiesz
author_facet Samreen Vora
Matt Lineberry
Valerie Ann Dobiesz
author_sort Samreen Vora
collection DOAJ
description It has been a challenge to assess communication and professional values Milestones in emergency medicine (EM) residents using standardized methods, as mandated by the Accreditation Council for Graduate Medical Education (ACGME). This paper outlines an innovative method of assessing these Milestones using an established instructional method. EM faculty mapped the communication and professional values Milestones to an existing communication and interpersonal skills scale. We identified six communication-focused scenarios: death notification; informed consent; medical non-compliance; medical error; treatment refusal; and advanced directives. In a pilot, 18 EM residents completed these six standardized patient (SP) encounters. Our experience suggests SP encounters can support standardized direct observation of residents’ achievement of ACGME Milestones. Further effort can be made to create a tailored, behaviorally-anchored tool that uses the Milestones as the conceptual framework.
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spelling doaj.art-208a183d50a542039cc154e4532f66b62022-12-21T23:02:52ZengeScholarship Publishing, University of CaliforniaWestern Journal of Emergency Medicine1936-90182018-10-0119610.5811/westjem.2018.8.37204wjem-19-1019Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values MilestonesSamreen Vora0Matt Lineberry1Valerie Ann Dobiesz2Children’s Minnesota, Department of Simulation, Minneapolis, MinnesotaUniversity of Kansas Medical Center and Health System, Zamierowski Institute for Experiential Learning, Kansas City, KansasBrigham & Women’s Hospital, STRATUS Center for Medical Simulation, Department of Emergency Medicine, Boston, Harvard Medical School, MassachusettsIt has been a challenge to assess communication and professional values Milestones in emergency medicine (EM) residents using standardized methods, as mandated by the Accreditation Council for Graduate Medical Education (ACGME). This paper outlines an innovative method of assessing these Milestones using an established instructional method. EM faculty mapped the communication and professional values Milestones to an existing communication and interpersonal skills scale. We identified six communication-focused scenarios: death notification; informed consent; medical non-compliance; medical error; treatment refusal; and advanced directives. In a pilot, 18 EM residents completed these six standardized patient (SP) encounters. Our experience suggests SP encounters can support standardized direct observation of residents’ achievement of ACGME Milestones. Further effort can be made to create a tailored, behaviorally-anchored tool that uses the Milestones as the conceptual framework.https://escholarship.org/uc/item/0w65q2hk
spellingShingle Samreen Vora
Matt Lineberry
Valerie Ann Dobiesz
Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
Western Journal of Emergency Medicine
title Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
title_full Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
title_fullStr Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
title_full_unstemmed Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
title_short Standardized Patients to Assess Resident Interpersonal Communication Skills and Professional Values Milestones
title_sort standardized patients to assess resident interpersonal communication skills and professional values milestones
url https://escholarship.org/uc/item/0w65q2hk
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