The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno

This paper proposes a re-conceptualization of the port supply chain as a smart service system, in accordance with the theory of service science. Starting from a short literature review about the port supply chain approach and service science, a new comprehensive framework is provided to better under...

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Main Authors: Antonio Botti, Antonella Monda, Marco Pellicano, Carlo Torre
Format: Article
Language:English
Published: MDPI AG 2017-04-01
Series:Systems
Subjects:
Online Access:http://www.mdpi.com/2079-8954/5/2/35
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author Antonio Botti
Antonella Monda
Marco Pellicano
Carlo Torre
author_facet Antonio Botti
Antonella Monda
Marco Pellicano
Carlo Torre
author_sort Antonio Botti
collection DOAJ
description This paper proposes a re-conceptualization of the port supply chain as a smart service system, in accordance with the theory of service science. Starting from a short literature review about the port supply chain approach and service science, a new comprehensive framework is provided to better understand seaport dynamics and the creation of competitive port supply chains. The methodology used is the case study approach. The Authors examined the Port of Salerno (Italy) and re-conceptualized it as a smart port service system. The originality of the work lies in the application of service science as a lens to re-conceptualize the port supply chain, that allows the implementation of a logistic framework. Both theoretical and practical implications are provided to enrich the literature about port supply chains and to support port operators.
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spelling doaj.art-20ab96d3c7464d1a9daf791be66743782022-12-22T04:28:14ZengMDPI AGSystems2079-89542017-04-01523510.3390/systems5020035systems5020035The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of SalernoAntonio Botti0Antonella Monda1Marco Pellicano2Carlo Torre3Department of Business Science — Manangement & Innovation Systems, University of Salerno, Fisciano 84084, ItalyDepartment of Business Science — Manangement & Innovation Systems, University of Salerno, Fisciano 84084, ItalyDepartment of Business Science — Manangement & Innovation Systems, University of Salerno, Fisciano 84084, ItalyDepartment of Business Science — Manangement & Innovation Systems, University of Salerno, Fisciano 84084, ItalyThis paper proposes a re-conceptualization of the port supply chain as a smart service system, in accordance with the theory of service science. Starting from a short literature review about the port supply chain approach and service science, a new comprehensive framework is provided to better understand seaport dynamics and the creation of competitive port supply chains. The methodology used is the case study approach. The Authors examined the Port of Salerno (Italy) and re-conceptualized it as a smart port service system. The originality of the work lies in the application of service science as a lens to re-conceptualize the port supply chain, that allows the implementation of a logistic framework. Both theoretical and practical implications are provided to enrich the literature about port supply chains and to support port operators.http://www.mdpi.com/2079-8954/5/2/35smart service systemsservice systemsservice scienceport supply chain management
spellingShingle Antonio Botti
Antonella Monda
Marco Pellicano
Carlo Torre
The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
Systems
smart service systems
service systems
service science
port supply chain management
title The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
title_full The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
title_fullStr The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
title_full_unstemmed The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
title_short The Re-Conceptualization of the Port Supply Chain as a Smart Port Service System: The Case of the Port of Salerno
title_sort re conceptualization of the port supply chain as a smart port service system the case of the port of salerno
topic smart service systems
service systems
service science
port supply chain management
url http://www.mdpi.com/2079-8954/5/2/35
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