Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges

Over the past decades, higher education institutions (HEIs) across the world have institutionalized communication departments and played an increasingly important role in communicating science to the public. While a growing body of research has analyzed the practices and structures of central commun...

Full description

Bibliographic Details
Main Authors: Silke Fürst, Sophia Charlotte Volk, Mike S. Schäfer, Daniel Vogler, Isabel Sörensen
Format: Article
Language:deu
Published: Seismo Verlag 2022-12-01
Series:Studies in Communication Sciences
Subjects:
_version_ 1797961973929869312
author Silke Fürst
Sophia Charlotte Volk
Mike S. Schäfer
Daniel Vogler
Isabel Sörensen
author_facet Silke Fürst
Sophia Charlotte Volk
Mike S. Schäfer
Daniel Vogler
Isabel Sörensen
author_sort Silke Fürst
collection DOAJ
description Over the past decades, higher education institutions (HEIs) across the world have institutionalized communication departments and played an increasingly important role in communicating science to the public. While a growing body of research has analyzed the practices and structures of central communication departments in HEIs, little is known about developments over time. This study examines perceived changes in HEI communication along different analytical dimensions and across HEI types. Conceptually, neo-institutional theory is used to derive the factors that foster this change, specifically the new public management reforms and the accompanying coercive, normative, and mimetic pressures on HEIs. The empirical study is based on a survey of 196 members of HEI leadership in Switzerland. The results show that, according to organizational leaders, HEI communication has diversified and intensified considerably over the last five to ten years. It has also become – albeit to a somewhat lesser extent – more professional and strategic. Multiple linear regression analysis reveals that the strongest predictors of perceived change in HEI communication are the goal to build public reputation, the perceived competition among HEIs for public reputation, and the observation of other Swiss HEIs. The study outlines implications for future research and for HEI communicators.
first_indexed 2024-04-11T01:06:08Z
format Article
id doaj.art-20af0ed6932e4a70b83fa7529d566e9e
institution Directory Open Access Journal
issn 1424-4896
2296-4150
language deu
last_indexed 2024-04-11T01:06:08Z
publishDate 2022-12-01
publisher Seismo Verlag
record_format Article
series Studies in Communication Sciences
spelling doaj.art-20af0ed6932e4a70b83fa7529d566e9e2023-01-04T12:11:39ZdeuSeismo VerlagStudies in Communication Sciences1424-48962296-41502022-12-01223515534https://doi.org/10.24434/j.scoms.2022.03.3489Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and collegesSilke Fürst0https://orcid.org/0000-0002-1978-4277Sophia Charlotte Volk1https://orcid.org/0000-0003-0887-8224Mike S. Schäfer2Daniel Vogler3https://orcid.org/0000-0002-0211-7574Isabel Sörensen4https://orcid.org/0000-0002-1094-6794University of Zurich, Department of Communication and Media Research IKMZUniversity of Zurich, Department of Communication and Media Research IKMZUniversity of Zurich, Department of Communication and Media Research IKMZUniversity of Zurich, Department of Communication and Media Research IKMZUniversity of Zurich, Department of Communication and Media Research IKMZOver the past decades, higher education institutions (HEIs) across the world have institutionalized communication departments and played an increasingly important role in communicating science to the public. While a growing body of research has analyzed the practices and structures of central communication departments in HEIs, little is known about developments over time. This study examines perceived changes in HEI communication along different analytical dimensions and across HEI types. Conceptually, neo-institutional theory is used to derive the factors that foster this change, specifically the new public management reforms and the accompanying coercive, normative, and mimetic pressures on HEIs. The empirical study is based on a survey of 196 members of HEI leadership in Switzerland. The results show that, according to organizational leaders, HEI communication has diversified and intensified considerably over the last five to ten years. It has also become – albeit to a somewhat lesser extent – more professional and strategic. Multiple linear regression analysis reveals that the strongest predictors of perceived change in HEI communication are the goal to build public reputation, the perceived competition among HEIs for public reputation, and the observation of other Swiss HEIs. The study outlines implications for future research and for HEI communicators.university public relationsstrategic communicationorganizational goalsprofessionalizationneo-institutional theorynew public managementhigher education researchswitzerland
spellingShingle Silke Fürst
Sophia Charlotte Volk
Mike S. Schäfer
Daniel Vogler
Isabel Sörensen
Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
Studies in Communication Sciences
university public relations
strategic communication
organizational goals
professionalization
neo-institutional theory
new public management
higher education research
switzerland
title Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
title_full Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
title_fullStr Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
title_full_unstemmed Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
title_short Assessing changes in the public communication of higher education institutions: A survey of leaders of Swiss universities and colleges
title_sort assessing changes in the public communication of higher education institutions a survey of leaders of swiss universities and colleges
topic university public relations
strategic communication
organizational goals
professionalization
neo-institutional theory
new public management
higher education research
switzerland
work_keys_str_mv AT silkefurst assessingchangesinthepubliccommunicationofhighereducationinstitutionsasurveyofleadersofswissuniversitiesandcolleges
AT sophiacharlottevolk assessingchangesinthepubliccommunicationofhighereducationinstitutionsasurveyofleadersofswissuniversitiesandcolleges
AT mikesschafer assessingchangesinthepubliccommunicationofhighereducationinstitutionsasurveyofleadersofswissuniversitiesandcolleges
AT danielvogler assessingchangesinthepubliccommunicationofhighereducationinstitutionsasurveyofleadersofswissuniversitiesandcolleges
AT isabelsorensen assessingchangesinthepubliccommunicationofhighereducationinstitutionsasurveyofleadersofswissuniversitiesandcolleges