A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model
Most of the traditional IT/IS performance measures are based on productivity and process, which mainly focus on method of investment appraisal. There is a need to produce alternative holistic measurement models that enable soft and hard issues to be measured qualitatively. A New IT/IS Capability Eva...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Malaya
2011-12-01
|
| Series: | Journal of Design and the Built Environment |
| Subjects: | |
| Online Access: | http://e-journal.um.edu.my/filebank/published_article/3297/Vol%209-6.pdf |
| _version_ | 1818057398918578176 |
|---|---|
| author | Hafez Salleh Nor Azlinda Mohamed Sabli Azlan Shah Ali Mustafa Alshawi |
| author_facet | Hafez Salleh Nor Azlinda Mohamed Sabli Azlan Shah Ali Mustafa Alshawi |
| author_sort | Hafez Salleh |
| collection | DOAJ |
| description | Most of the traditional IT/IS performance measures are based on productivity and process, which mainly focus on method of investment appraisal. There is a need to produce alternative holistic measurement models that enable soft and hard issues to be measured qualitatively. A New IT/IS Capability Evaluation (NICE) framework has been designed to measure the capability of organisations to'successfully implement IT systems' and it is applicable across industries.The idea is to provide managers with measurement tools to enable them to identify where improvements are required within their organisations and to indicate their readiness prior to IT investment. The NICE framework investigates four organisational key elements: IT, Environment, Process and People, and is composed of six progressive stages of maturity that a company can achieve its IT/IS capabilities. For each maturity stage, the NICE framework describes a set of critical success factors that must be in place for the company to achieve each stage. |
| first_indexed | 2024-12-10T12:44:07Z |
| format | Article |
| id | doaj.art-2136d7697a9b4c1ca6be41033eff08a1 |
| institution | Directory Open Access Journal |
| issn | 1823-4208 2232-1500 |
| language | English |
| last_indexed | 2024-12-10T12:44:07Z |
| publishDate | 2011-12-01 |
| publisher | University of Malaya |
| record_format | Article |
| series | Journal of Design and the Built Environment |
| spelling | doaj.art-2136d7697a9b4c1ca6be41033eff08a12022-12-22T01:48:27ZengUniversity of MalayaJournal of Design and the Built Environment1823-42082232-15002011-12-01917588A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) ModelHafez Salleh0Nor Azlinda Mohamed Sabli1Azlan Shah Ali2Mustafa Alshawi3Faculty of Built Environment, University of Malaya, MalaysiaFaculty of Architecture, Planning & Surveying, University of Technology MARA, MalaysiaFaculty of Built Environment, University of Malaya, Malaysia3Research Institute for the Built and Human Environment, University of Salford, UKMost of the traditional IT/IS performance measures are based on productivity and process, which mainly focus on method of investment appraisal. There is a need to produce alternative holistic measurement models that enable soft and hard issues to be measured qualitatively. A New IT/IS Capability Evaluation (NICE) framework has been designed to measure the capability of organisations to'successfully implement IT systems' and it is applicable across industries.The idea is to provide managers with measurement tools to enable them to identify where improvements are required within their organisations and to indicate their readiness prior to IT investment. The NICE framework investigates four organisational key elements: IT, Environment, Process and People, and is composed of six progressive stages of maturity that a company can achieve its IT/IS capabilities. For each maturity stage, the NICE framework describes a set of critical success factors that must be in place for the company to achieve each stage.http://e-journal.um.edu.my/filebank/published_article/3297/Vol%209-6.pdfevaluationinformation technologyinformation systemmaturity model success |
| spellingShingle | Hafez Salleh Nor Azlinda Mohamed Sabli Azlan Shah Ali Mustafa Alshawi A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model Journal of Design and the Built Environment evaluation information technology information system maturity model success |
| title | A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model |
| title_full | A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model |
| title_fullStr | A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model |
| title_full_unstemmed | A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model |
| title_short | A Performance Evaluation for IT/IS Implementation in Organisation: Preliminary New IT/IS Capability Evaluation (NICE) Model |
| title_sort | performance evaluation for it is implementation in organisation preliminary new it is capability evaluation nice model |
| topic | evaluation information technology information system maturity model success |
| url | http://e-journal.um.edu.my/filebank/published_article/3297/Vol%209-6.pdf |
| work_keys_str_mv | AT hafezsalleh aperformanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT norazlindamohamedsabli aperformanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT azlanshahali aperformanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT mustafaalshawi aperformanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT hafezsalleh performanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT norazlindamohamedsabli performanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT azlanshahali performanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel AT mustafaalshawi performanceevaluationforitisimplementationinorganisationpreliminarynewitiscapabilityevaluationnicemodel |