Nursing cares quality in nurses

Background & Aim: Quality is the most important index in healthcare services, especially nursing care. Since absolute quality cannot be achieved, it is crucial to assess this index on a regular basis. The present study aimed to evaluate the quality of nursing care services in nursing staff. Mate...

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Main Authors: sore khaki, Simin Esmaeilpourzanjani, Soheila Mashouf
Format: Article
Language:fas
Published: Kurdistan University of Medical Sciences 2018-06-01
Series:فصلنامه پرستاری،مامایی و پیراپزشکی
Subjects:
Online Access:http://sjnmp.muk.ac.ir/browse.php?a_code=A-10-107-1&slc_lang=en&sid=1
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author sore khaki
Simin Esmaeilpourzanjani
Soheila Mashouf
author_facet sore khaki
Simin Esmaeilpourzanjani
Soheila Mashouf
author_sort sore khaki
collection DOAJ
description Background & Aim: Quality is the most important index in healthcare services, especially nursing care. Since absolute quality cannot be achieved, it is crucial to assess this index on a regular basis. The present study aimed to evaluate the quality of nursing care services in nursing staff. Materials & Methods: This descriptive-analytical study was conducted on 210 nurses at Shahid Beheshti University in Tehran, Iran. The participants were selected via convenience sampling. Data were collected using a two-part demographic questionnaire and standard questionnaire of the quality of care by Koval and Peck with 72 items in the psychosocial, physical, and interactive dimensions. Data analysis was performed in SPSS version 16 using descriptive and inferential statistics. Results: Mean age of the nurses was 33.53 years. Among the participants, 20% were male, and 76.1% were female. Quality of nursing care was considered favorable in the psychosocial (84%), physical (79%), and interactive dimensions (68.5%). Moreover, the results of Mann-Whitney U test indicated a significant association between the quality of nursing care and gender, so that female nurses provided better care compared to male nurses (P=0.01). Conclusion: In the viewpoint of the nurses, the quality of nursing care was favorable. Nevertheless, the expectations of patients are not met in some cases. Therefore, it is recommended that the standards of the quality of care be re-evaluated in terms of the structure, processes, and outcomes from the perspective of nurses and patients in order to adopt effective strategies to enhance proper healthcare interactions between nurses and patients and meet the psychosocial needs of patients as far as possible.
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spelling doaj.art-213c4ea851f04656b48c31cd8ede6ea92022-12-22T00:14:41ZfasKurdistan University of Medical Sciencesفصلنامه پرستاری،مامایی و پیراپزشکی2476-48412018-06-0134114Nursing cares quality in nursessore khaki0Simin Esmaeilpourzanjani1Soheila Mashouf2 Shahid Beheshti University of Medical Sciences Islamic Azad University, Tehran Medical Branch Islamic Azad University, Tehran Medical Branch Background & Aim: Quality is the most important index in healthcare services, especially nursing care. Since absolute quality cannot be achieved, it is crucial to assess this index on a regular basis. The present study aimed to evaluate the quality of nursing care services in nursing staff. Materials & Methods: This descriptive-analytical study was conducted on 210 nurses at Shahid Beheshti University in Tehran, Iran. The participants were selected via convenience sampling. Data were collected using a two-part demographic questionnaire and standard questionnaire of the quality of care by Koval and Peck with 72 items in the psychosocial, physical, and interactive dimensions. Data analysis was performed in SPSS version 16 using descriptive and inferential statistics. Results: Mean age of the nurses was 33.53 years. Among the participants, 20% were male, and 76.1% were female. Quality of nursing care was considered favorable in the psychosocial (84%), physical (79%), and interactive dimensions (68.5%). Moreover, the results of Mann-Whitney U test indicated a significant association between the quality of nursing care and gender, so that female nurses provided better care compared to male nurses (P=0.01). Conclusion: In the viewpoint of the nurses, the quality of nursing care was favorable. Nevertheless, the expectations of patients are not met in some cases. Therefore, it is recommended that the standards of the quality of care be re-evaluated in terms of the structure, processes, and outcomes from the perspective of nurses and patients in order to adopt effective strategies to enhance proper healthcare interactions between nurses and patients and meet the psychosocial needs of patients as far as possible.http://sjnmp.muk.ac.ir/browse.php?a_code=A-10-107-1&slc_lang=en&sid=1Care quality Nurses Nursing
spellingShingle sore khaki
Simin Esmaeilpourzanjani
Soheila Mashouf
Nursing cares quality in nurses
فصلنامه پرستاری،مامایی و پیراپزشکی
Care quality
Nurses
Nursing
title Nursing cares quality in nurses
title_full Nursing cares quality in nurses
title_fullStr Nursing cares quality in nurses
title_full_unstemmed Nursing cares quality in nurses
title_short Nursing cares quality in nurses
title_sort nursing cares quality in nurses
topic Care quality
Nurses
Nursing
url http://sjnmp.muk.ac.ir/browse.php?a_code=A-10-107-1&slc_lang=en&sid=1
work_keys_str_mv AT sorekhaki nursingcaresqualityinnurses
AT siminesmaeilpourzanjani nursingcaresqualityinnurses
AT soheilamashouf nursingcaresqualityinnurses