Automation of Process Performance Management in a Company

The paper describes the automation of process performance management in a particular company, using specially developed client application. Performance management process is based on an analysis of data from the process. The main problem, of analysis in real cases, is the low availability of data fr...

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Bibliographic Details
Main Authors: Nemanja Tasić, Željko Đurić, Dane Malešević, Rado Maksimović, Nikola Radaković
Format: Article
Language:English
Published: Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek 2018-01-01
Series:Tehnički Vjesnik
Subjects:
Online Access:https://hrcak.srce.hr/file/293216
Description
Summary:The paper describes the automation of process performance management in a particular company, using specially developed client application. Performance management process is based on an analysis of data from the process. The main problem, of analysis in real cases, is the low availability of data from the process and the impossibility of obtaining the analysis results in real time. A detailed specification of business requirements related to performance management in the organization is presented as well as the way of application of WCF (Windows Communication Foundation) services, the concept of business intelligence, methodology for data warehousing DW (Data Warehousing), and application of Silverlight technology for solving this problem. In particular, it shows the implementation of Silverlight client application for processes performance management within the company.
ISSN:1330-3651
1848-6339