Automation of Process Performance Management in a Company

The paper describes the automation of process performance management in a particular company, using specially developed client application. Performance management process is based on an analysis of data from the process. The main problem, of analysis in real cases, is the low availability of data fr...

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Main Authors: Nemanja Tasić, Željko Đurić, Dane Malešević, Rado Maksimović, Nikola Radaković
Format: Article
Language:English
Published: Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek 2018-01-01
Series:Tehnički Vjesnik
Subjects:
Online Access:https://hrcak.srce.hr/file/293216
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author Nemanja Tasić
Željko Đurić
Dane Malešević
Rado Maksimović
Nikola Radaković
author_facet Nemanja Tasić
Željko Đurić
Dane Malešević
Rado Maksimović
Nikola Radaković
author_sort Nemanja Tasić
collection DOAJ
description The paper describes the automation of process performance management in a particular company, using specially developed client application. Performance management process is based on an analysis of data from the process. The main problem, of analysis in real cases, is the low availability of data from the process and the impossibility of obtaining the analysis results in real time. A detailed specification of business requirements related to performance management in the organization is presented as well as the way of application of WCF (Windows Communication Foundation) services, the concept of business intelligence, methodology for data warehousing DW (Data Warehousing), and application of Silverlight technology for solving this problem. In particular, it shows the implementation of Silverlight client application for processes performance management within the company.
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publishDate 2018-01-01
publisher Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
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spelling doaj.art-216656b71d154e7d9481c6b60127467a2024-04-15T14:44:28ZengFaculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in OsijekTehnički Vjesnik1330-36511848-63392018-01-0125256557210.17559/TV-20151010074417Automation of Process Performance Management in a CompanyNemanja Tasić0Željko Đurić1Dane Malešević2Rado Maksimović3Nikola Radaković4University of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaBauxite Corporation Milici, Lukić Polje bb, 75446 Milići, Bosnia and HerzegovinaKralja Tvrtka I 25, 78400 Gradiška, Bosnia and HerzegovinaUniversity of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaThe paper describes the automation of process performance management in a particular company, using specially developed client application. Performance management process is based on an analysis of data from the process. The main problem, of analysis in real cases, is the low availability of data from the process and the impossibility of obtaining the analysis results in real time. A detailed specification of business requirements related to performance management in the organization is presented as well as the way of application of WCF (Windows Communication Foundation) services, the concept of business intelligence, methodology for data warehousing DW (Data Warehousing), and application of Silverlight technology for solving this problem. In particular, it shows the implementation of Silverlight client application for processes performance management within the company.https://hrcak.srce.hr/file/293216companycontrolkey performance indicatorsprocess quality
spellingShingle Nemanja Tasić
Željko Đurić
Dane Malešević
Rado Maksimović
Nikola Radaković
Automation of Process Performance Management in a Company
Tehnički Vjesnik
company
control
key performance indicators
process quality
title Automation of Process Performance Management in a Company
title_full Automation of Process Performance Management in a Company
title_fullStr Automation of Process Performance Management in a Company
title_full_unstemmed Automation of Process Performance Management in a Company
title_short Automation of Process Performance Management in a Company
title_sort automation of process performance management in a company
topic company
control
key performance indicators
process quality
url https://hrcak.srce.hr/file/293216
work_keys_str_mv AT nemanjatasic automationofprocessperformancemanagementinacompany
AT zeljkođuric automationofprocessperformancemanagementinacompany
AT danemalesevic automationofprocessperformancemanagementinacompany
AT radomaksimovic automationofprocessperformancemanagementinacompany
AT nikolaradakovic automationofprocessperformancemanagementinacompany