Case managers’ reflections of a brief case management intervention in Canada

IntroductionAs demand for intensive case management services continues to outpace supply, community mental health agencies in Toronto, Ontario, introduced Short-Term Case Management (STCM).ObjectiveThis study sought to explore case managers’ perspectives and experiences with this new service deliver...

Full description

Bibliographic Details
Main Authors: Andrea Duncan, Maritt Kirst, Katie N. Dainty, Walter P. Wodchis, Vicky Stergiopoulos
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-06-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyt.2023.1151904/full
_version_ 1797793778721882112
author Andrea Duncan
Maritt Kirst
Katie N. Dainty
Walter P. Wodchis
Vicky Stergiopoulos
author_facet Andrea Duncan
Maritt Kirst
Katie N. Dainty
Walter P. Wodchis
Vicky Stergiopoulos
author_sort Andrea Duncan
collection DOAJ
description IntroductionAs demand for intensive case management services continues to outpace supply, community mental health agencies in Toronto, Ontario, introduced Short-Term Case Management (STCM).ObjectiveThis study sought to explore case managers’ perspectives and experiences with this new service delivery model.MethodsFocus groups were conducted with twenty-one case managers, and transcripts analyzed using thematic analysis.ResultsEmerging themes suggest that despite embracing a recovery approach, case managers expressed mixed views on the acceptability and appropriateness of this service delivery model as an intervention.ConclusionThe ideal population for this intervention are adults with mental health issues in need of system navigation, and those motivated to address their goals. Further research is needed to establish fidelity criteria.
first_indexed 2024-03-13T02:53:12Z
format Article
id doaj.art-216a5f57efd8429ea1f27371ed60c450
institution Directory Open Access Journal
issn 1664-0640
language English
last_indexed 2024-03-13T02:53:12Z
publishDate 2023-06-01
publisher Frontiers Media S.A.
record_format Article
series Frontiers in Psychiatry
spelling doaj.art-216a5f57efd8429ea1f27371ed60c4502023-06-28T08:46:45ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402023-06-011410.3389/fpsyt.2023.11519041151904Case managers’ reflections of a brief case management intervention in CanadaAndrea Duncan0Maritt Kirst1Katie N. Dainty2Walter P. Wodchis3Vicky Stergiopoulos4Department of Occupational Science and Occupational Therapy, University of Toronto, Toronto, ON, CanadaCommunity Psychology, Wilfrid Laurier University, Waterloo, ON, CanadaInstitute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON, CanadaInstitute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON, CanadaCenter for Addiction and Mental Health, Toronto, ON, CanadaIntroductionAs demand for intensive case management services continues to outpace supply, community mental health agencies in Toronto, Ontario, introduced Short-Term Case Management (STCM).ObjectiveThis study sought to explore case managers’ perspectives and experiences with this new service delivery model.MethodsFocus groups were conducted with twenty-one case managers, and transcripts analyzed using thematic analysis.ResultsEmerging themes suggest that despite embracing a recovery approach, case managers expressed mixed views on the acceptability and appropriateness of this service delivery model as an intervention.ConclusionThe ideal population for this intervention are adults with mental health issues in need of system navigation, and those motivated to address their goals. Further research is needed to establish fidelity criteria.https://www.frontiersin.org/articles/10.3389/fpsyt.2023.1151904/fullcommunitymental healthcase managementbrief case managementcomplex intervention
spellingShingle Andrea Duncan
Maritt Kirst
Katie N. Dainty
Walter P. Wodchis
Vicky Stergiopoulos
Case managers’ reflections of a brief case management intervention in Canada
Frontiers in Psychiatry
community
mental health
case management
brief case management
complex intervention
title Case managers’ reflections of a brief case management intervention in Canada
title_full Case managers’ reflections of a brief case management intervention in Canada
title_fullStr Case managers’ reflections of a brief case management intervention in Canada
title_full_unstemmed Case managers’ reflections of a brief case management intervention in Canada
title_short Case managers’ reflections of a brief case management intervention in Canada
title_sort case managers reflections of a brief case management intervention in canada
topic community
mental health
case management
brief case management
complex intervention
url https://www.frontiersin.org/articles/10.3389/fpsyt.2023.1151904/full
work_keys_str_mv AT andreaduncan casemanagersreflectionsofabriefcasemanagementinterventionincanada
AT marittkirst casemanagersreflectionsofabriefcasemanagementinterventionincanada
AT katiendainty casemanagersreflectionsofabriefcasemanagementinterventionincanada
AT walterpwodchis casemanagersreflectionsofabriefcasemanagementinterventionincanada
AT vickystergiopoulos casemanagersreflectionsofabriefcasemanagementinterventionincanada