The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia

The effect of quality management system (ISO 9001) on operational performance of various organizations in Indonesia

AbstractAn organization improves its performance by implementing ISO 9001, but there are not many scientific journals that discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on organizational performance to achieve business sustainability....

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Bibliographic Details
Main Authors: Arfan Bakhtiar, Aditya Nugraha, Hery Suliantoro, Darminto Pujotomo
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
quality management
certification planning
ISO 9001
organizational performance
procedure application
quality culture
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2203304

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