Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End

Purpose: The purpose of this paper was to present success factors for increasing quality and safety of intensive care unit (ICU) transitional care as described by co-workers at the sharp end using the core values of total quality management (TQM) as a theoretical lens. Methodology/Approach: The s...

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Main Authors: Marie Häggström, Pernilla Ingelsson, Lilly-Mari Sten, Ingela Bäckström
Format: Article
Language:English
Published: Technical University of Kosice 2023-03-01
Series:Kvalita Inovácia Prosperita
Subjects:
Online Access:https://www.qip-journal.eu/index.php/QIP/article/view/1789
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author Marie Häggström
Pernilla Ingelsson
Lilly-Mari Sten
Ingela Bäckström
author_facet Marie Häggström
Pernilla Ingelsson
Lilly-Mari Sten
Ingela Bäckström
author_sort Marie Häggström
collection DOAJ
description Purpose: The purpose of this paper was to present success factors for increasing quality and safety of intensive care unit (ICU) transitional care as described by co-workers at the sharp end using the core values of total quality management (TQM) as a theoretical lens. Methodology/Approach: The study had a qualitative design, with data from nine interdisciplinary focus group discussions, including co-workers from the intensive care and general wards. Data were sorted into TQM core values and analysed using qualitative content analysis. Findings: Quality and safety in transfer processes requires a holistic view, avoiding silos, shared arenas for collaboration, and evidence-based methodologies and tools for safe transfers. Research Limitation/Implication: A limitation of this study is that it only portrays the challenges encountered by two hospitals during the process of transitional care in the ICU. Originality/Value of paper: By using TQM core values as a theoretical lens, we could present a usable, holistic picture of success factors and how to improve the transfer process.
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spelling doaj.art-22471b3b2d304f51ac9fdd139e617a0a2023-08-10T13:05:34ZengTechnical University of KosiceKvalita Inovácia Prosperita1335-17451338-984X2023-03-0127110.12776/qip.v27i1.1789Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp EndMarie Häggström0Pernilla Ingelsson1Lilly-Mari Sten2Ingela Bäckström3Mid Sweden UniversityMid Sweden UniversityMid Sweden UniversityMid Sweden University Purpose: The purpose of this paper was to present success factors for increasing quality and safety of intensive care unit (ICU) transitional care as described by co-workers at the sharp end using the core values of total quality management (TQM) as a theoretical lens. Methodology/Approach: The study had a qualitative design, with data from nine interdisciplinary focus group discussions, including co-workers from the intensive care and general wards. Data were sorted into TQM core values and analysed using qualitative content analysis. Findings: Quality and safety in transfer processes requires a holistic view, avoiding silos, shared arenas for collaboration, and evidence-based methodologies and tools for safe transfers. Research Limitation/Implication: A limitation of this study is that it only portrays the challenges encountered by two hospitals during the process of transitional care in the ICU. Originality/Value of paper: By using TQM core values as a theoretical lens, we could present a usable, holistic picture of success factors and how to improve the transfer process. https://www.qip-journal.eu/index.php/QIP/article/view/1789quality of carepatient transferpatient safetyparticipation of everybodyintensive care unit dischargetotal quality management core values
spellingShingle Marie Häggström
Pernilla Ingelsson
Lilly-Mari Sten
Ingela Bäckström
Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
Kvalita Inovácia Prosperita
quality of care
patient transfer
patient safety
participation of everybody
intensive care unit discharge
total quality management core values
title Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
title_full Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
title_fullStr Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
title_full_unstemmed Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
title_short Success Factors for Quality and Safety of Intensive Care Unit Transitional Care – Listening to the Sharp End
title_sort success factors for quality and safety of intensive care unit transitional care listening to the sharp end
topic quality of care
patient transfer
patient safety
participation of everybody
intensive care unit discharge
total quality management core values
url https://www.qip-journal.eu/index.php/QIP/article/view/1789
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