Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia
Introduction: Integrated care has been posited as an important strategy for overcoming service fragmentation problems and achieving the Quadruple Aim of health care. This paper describes the Central Coast Integrative Care Program (CCICP) a complex, multi-component intervention addressing 3 target po...
| Main Authors: | , , , , , , , , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Ubiquity Press
2019-08-01
|
| Series: | International Journal of Integrated Care |
| Subjects: | |
| Online Access: | https://www.ijic.org/articles/4633 |
| _version_ | 1811211273247916032 |
|---|---|
| author | Hazel Dalton Donna M. Y. Read Angela Booth David Perkins Nick Goodwin Anne Hendry Tonelle Handley Kate Davies Michael Bishop Rachael Sheather-Reid Sarah Bradfield Peter Lewis Taryn Gazzard Anthony Critchley Sarah Wilcox |
| author_facet | Hazel Dalton Donna M. Y. Read Angela Booth David Perkins Nick Goodwin Anne Hendry Tonelle Handley Kate Davies Michael Bishop Rachael Sheather-Reid Sarah Bradfield Peter Lewis Taryn Gazzard Anthony Critchley Sarah Wilcox |
| author_sort | Hazel Dalton |
| collection | DOAJ |
| description | Introduction: Integrated care has been posited as an important strategy for overcoming service fragmentation problems and achieving the Quadruple Aim of health care. This paper describes the Central Coast Integrative Care Program (CCICP) a complex, multi-component intervention addressing 3 target populations and more than 40 sub-projects of different scale, priority and maturity. Details are provided of the implementation including activities undertaken for each target population, in the context of the Central Coast Local Health District (CCLHD) strategies and priorities. Key lessons are drawn from the formative evaluation. Methods: A mixed methods approach to the formative evaluation was taken. Key stakeholders, professional staff with an in-depth knowledge of the program, were invited to complete surveys (n = 27) and semi-structured interviews (n = 23). The evaluation employed co-design principles with dialogue between CCICP partners and researchers throughout the process and sought to achieve a shared understanding of the dynamic context of the program, and the barriers and enablers for the various interventions. Key lessons and conclusion: Seven interdependent key lessons have been identified. These distil down to the setting of clear objectives aligning with all the goals of partners, developing strong relationships, leadership at multiple levels and communication and the building of a common language. |
| first_indexed | 2024-04-12T05:10:08Z |
| format | Article |
| id | doaj.art-228ccd1f60364ca5bd33818dd0898362 |
| institution | Directory Open Access Journal |
| issn | 1568-4156 |
| language | English |
| last_indexed | 2024-04-12T05:10:08Z |
| publishDate | 2019-08-01 |
| publisher | Ubiquity Press |
| record_format | Article |
| series | International Journal of Integrated Care |
| spelling | doaj.art-228ccd1f60364ca5bd33818dd08983622022-12-22T03:46:46ZengUbiquity PressInternational Journal of Integrated Care1568-41562019-08-0119310.5334/ijic.46334778Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW AustraliaHazel Dalton0Donna M. Y. Read1Angela Booth2David Perkins3Nick Goodwin4Anne Hendry5Tonelle Handley6Kate Davies7Michael Bishop8Rachael Sheather-Reid9Sarah Bradfield10Peter Lewis11Taryn Gazzard12Anthony Critchley13Sarah Wilcox14Centre for Rural and Remote Mental Health, Faculty of Health and Medicine, University of Newcastle, New South WalesCentre for Rural and Remote Mental Health, Faculty of Health and Medicine, University of Newcastle, New South WalesCentre for Rural and Remote Mental Health, Faculty of Health and Medicine, University of Newcastle, New South WalesCentre for Rural and Remote Mental Health, Faculty of Health and Medicine, University of Newcastle, New South WalesFaculty of Health and Medicine, University of Newcastle, New South WalesInternational Centre for Integrated Care, University of the West of ScotlandCentre for Rural and Remote Mental Health, Faculty of Health and Medicine, University of Newcastle, New South WalesFaculty of Health and Medicine, University of Newcastle, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesCentral Coast Local Health District, NSW Health, New South WalesIntroduction: Integrated care has been posited as an important strategy for overcoming service fragmentation problems and achieving the Quadruple Aim of health care. This paper describes the Central Coast Integrative Care Program (CCICP) a complex, multi-component intervention addressing 3 target populations and more than 40 sub-projects of different scale, priority and maturity. Details are provided of the implementation including activities undertaken for each target population, in the context of the Central Coast Local Health District (CCLHD) strategies and priorities. Key lessons are drawn from the formative evaluation. Methods: A mixed methods approach to the formative evaluation was taken. Key stakeholders, professional staff with an in-depth knowledge of the program, were invited to complete surveys (n = 27) and semi-structured interviews (n = 23). The evaluation employed co-design principles with dialogue between CCICP partners and researchers throughout the process and sought to achieve a shared understanding of the dynamic context of the program, and the barriers and enablers for the various interventions. Key lessons and conclusion: Seven interdependent key lessons have been identified. These distil down to the setting of clear objectives aligning with all the goals of partners, developing strong relationships, leadership at multiple levels and communication and the building of a common language.https://www.ijic.org/articles/4633formative evaluationintegrated careAustraliacase studyleadershipcommunication |
| spellingShingle | Hazel Dalton Donna M. Y. Read Angela Booth David Perkins Nick Goodwin Anne Hendry Tonelle Handley Kate Davies Michael Bishop Rachael Sheather-Reid Sarah Bradfield Peter Lewis Taryn Gazzard Anthony Critchley Sarah Wilcox Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia International Journal of Integrated Care formative evaluation integrated care Australia case study leadership communication |
| title | Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia |
| title_full | Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia |
| title_fullStr | Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia |
| title_full_unstemmed | Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia |
| title_short | Formative Evaluation of the Central Coast Integrated Care Program (CCICP), NSW Australia |
| title_sort | formative evaluation of the central coast integrated care program ccicp nsw australia |
| topic | formative evaluation integrated care Australia case study leadership communication |
| url | https://www.ijic.org/articles/4633 |
| work_keys_str_mv | AT hazeldalton formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT donnamyread formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT angelabooth formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT davidperkins formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT nickgoodwin formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT annehendry formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT tonellehandley formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT katedavies formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT michaelbishop formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT rachaelsheatherreid formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT sarahbradfield formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT peterlewis formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT taryngazzard formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT anthonycritchley formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia AT sarahwilcox formativeevaluationofthecentralcoastintegratedcareprogramccicpnswaustralia |