“Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System

Leading a socially engaged life is beneficial for the well-being of older adults. Immersive technologies, such as augmented reality (AR), have the potential to provide more engaging and vivid communication experiences compared to conventional digital tools. This qualitative study adopts a human-cent...

Full description

Bibliographic Details
Main Authors: Veronika Mikhailova, Melisa Conde, Nicola Döring
Format: Article
Language:English
Published: MDPI AG 2024-01-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/15/1/52
_version_ 1797343393915863040
author Veronika Mikhailova
Melisa Conde
Nicola Döring
author_facet Veronika Mikhailova
Melisa Conde
Nicola Döring
author_sort Veronika Mikhailova
collection DOAJ
description Leading a socially engaged life is beneficial for the well-being of older adults. Immersive technologies, such as augmented reality (AR), have the potential to provide more engaging and vivid communication experiences compared to conventional digital tools. This qualitative study adopts a human-centered approach to discern the general attitudes and specific requirements of older adults regarding interpersonal communication facilitated by AR. We conducted semi-structured individual interviews with a sample of <i>N</i> = 30 older adults from Germany. During the interviews, participants evaluated storyboard illustrations depicting a fictional AR-enabled communication scenario centered around a grandparent and their adult grandchildren, which were represented as avatars within the AR environment. The study identified technological, emotional, social, and administrative requirements of older adults regarding the AR communication system. Based on these findings, we provide practical recommendations aimed at more inclusive technology design, emphasizing the significance of addressing the emotional needs of older adults, especially the perceived intimacy of AR-based interpersonal communication. Acknowledging and catering to these emotional needs is crucial, as it impacts the adoption of immersive technologies and the realization of their social benefits. This study contributes to the development of user-friendly AR systems that effectively promote and foster social engagement among older adults.
first_indexed 2024-03-08T10:46:57Z
format Article
id doaj.art-22f3df63df314b7bbe00e0268d4d818f
institution Directory Open Access Journal
issn 2078-2489
language English
last_indexed 2024-03-08T10:46:57Z
publishDate 2024-01-01
publisher MDPI AG
record_format Article
series Information
spelling doaj.art-22f3df63df314b7bbe00e0268d4d818f2024-01-26T17:03:48ZengMDPI AGInformation2078-24892024-01-011515210.3390/info15010052“Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication SystemVeronika Mikhailova0Melisa Conde1Nicola Döring2Media Psychology and Media Design Group, Department of Economic Sciences and Media, Technische Universität Ilmenau, Ehrenbergstr. 29, 98693 Ilmenau, GermanyMedia Psychology and Media Design Group, Department of Economic Sciences and Media, Technische Universität Ilmenau, Ehrenbergstr. 29, 98693 Ilmenau, GermanyMedia Psychology and Media Design Group, Department of Economic Sciences and Media, Technische Universität Ilmenau, Ehrenbergstr. 29, 98693 Ilmenau, GermanyLeading a socially engaged life is beneficial for the well-being of older adults. Immersive technologies, such as augmented reality (AR), have the potential to provide more engaging and vivid communication experiences compared to conventional digital tools. This qualitative study adopts a human-centered approach to discern the general attitudes and specific requirements of older adults regarding interpersonal communication facilitated by AR. We conducted semi-structured individual interviews with a sample of <i>N</i> = 30 older adults from Germany. During the interviews, participants evaluated storyboard illustrations depicting a fictional AR-enabled communication scenario centered around a grandparent and their adult grandchildren, which were represented as avatars within the AR environment. The study identified technological, emotional, social, and administrative requirements of older adults regarding the AR communication system. Based on these findings, we provide practical recommendations aimed at more inclusive technology design, emphasizing the significance of addressing the emotional needs of older adults, especially the perceived intimacy of AR-based interpersonal communication. Acknowledging and catering to these emotional needs is crucial, as it impacts the adoption of immersive technologies and the realization of their social benefits. This study contributes to the development of user-friendly AR systems that effectively promote and foster social engagement among older adults.https://www.mdpi.com/2078-2489/15/1/52augmented realitycommunication technologiesolder adultavatarsocial engagement
spellingShingle Veronika Mikhailova
Melisa Conde
Nicola Döring
“Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
Information
augmented reality
communication technologies
older adult
avatar
social engagement
title “Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
title_full “Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
title_fullStr “Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
title_full_unstemmed “Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
title_short “Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication System
title_sort like a virtual family reunion older adults defining requirements for an augmented reality communication system
topic augmented reality
communication technologies
older adult
avatar
social engagement
url https://www.mdpi.com/2078-2489/15/1/52
work_keys_str_mv AT veronikamikhailova likeavirtualfamilyreunionolderadultsdefiningrequirementsforanaugmentedrealitycommunicationsystem
AT melisaconde likeavirtualfamilyreunionolderadultsdefiningrequirementsforanaugmentedrealitycommunicationsystem
AT nicoladoring likeavirtualfamilyreunionolderadultsdefiningrequirementsforanaugmentedrealitycommunicationsystem