Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model

Background: Implementation of a clinical pharmacist in the primary care setting can offset provider time spent managing chronic diseases using Collaborative Practice Agreements (CPAs). The pharmacist-physician co-visit model presents an opportunity for pharmacists to increase patient access to thei...

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Main Authors: Diana Palandri, Hanna Raber, Casey Tak, Elizabeth Bald, Katherine Hastings, Karen Gunning
Format: Article
Language:English
Published: University of Minnesota Libraries Publishing 2023-06-01
Series:INNOVATIONS in Pharmacy
Online Access:https://pubs.lib.umn.edu/index.php/innovations/article/view/5106
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author Diana Palandri
Hanna Raber
Casey Tak
Elizabeth Bald
Katherine Hastings
Karen Gunning
author_facet Diana Palandri
Hanna Raber
Casey Tak
Elizabeth Bald
Katherine Hastings
Karen Gunning
author_sort Diana Palandri
collection DOAJ
description Background: Implementation of a clinical pharmacist in the primary care setting can offset provider time spent managing chronic diseases using Collaborative Practice Agreements (CPAs). The pharmacist-physician co-visit model presents an opportunity for pharmacists to increase patient access to their primary care provider (PCP). Studies of the co-visit model show that co-visits increase clinic efficiency by allowing the PCP to see additional patients and achieve more health care goals compared with independent visits. Objectives: The aim of this study was to increase patient access to their PCP by utilizing a pharmacist-physician co-visit model at the Madsen Health Center Family Medicine (MHC FM) Clinic. The primary outcome was to identify the number of co-visits completed compared to the number of possible co-visits, and the number of appointment slots made available. The secondary outcomes were to track the time spent with patients and to obtain provider feedback via a survey. Methods: The co-visit model was implemented as a 4-month pilot study at the MHC FM Clinic. Complex care appointments lasting 40 minutes were selected based on inclusion and exclusion criteria. Potential co-visit appointments were identified one week prior then provider consent was obtained to change the appointment into two separate 20-minute visits. Schedules were reviewed to determine if the appointment slot opened by the co-visit was filled by another patient. Upon completion of the study, a survey was distributed to providers to collect feedback. Results: A total of five co-visits were completed out of a possible 19 (26%). All the appointments made available were filled by another patient. On average, the provider and pharmacist spent 15 and 14 minutes with the patient, respectively. Conclusion: Implementation of the physician-pharmacist co-visit model increased the availability of the PCP to see more patients without disrupting clinic workflow and provider schedules.
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spelling doaj.art-237e8c1299774db5a8140276520c42472023-06-07T18:57:18ZengUniversity of Minnesota Libraries PublishingINNOVATIONS in Pharmacy2155-04172023-06-01142Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit ModelDiana Palandri0Hanna Raber1Casey Tak2Elizabeth Bald3Katherine Hastings4Karen Gunning5University of Utah HealthUniversity of Utah HealthUniversity of Utah College of PharmacyUniversity of Utah HealthUniversity of Utah Department of Family & Preventive Medicine School of MedicineUniversity of Utah Health Background: Implementation of a clinical pharmacist in the primary care setting can offset provider time spent managing chronic diseases using Collaborative Practice Agreements (CPAs). The pharmacist-physician co-visit model presents an opportunity for pharmacists to increase patient access to their primary care provider (PCP). Studies of the co-visit model show that co-visits increase clinic efficiency by allowing the PCP to see additional patients and achieve more health care goals compared with independent visits. Objectives: The aim of this study was to increase patient access to their PCP by utilizing a pharmacist-physician co-visit model at the Madsen Health Center Family Medicine (MHC FM) Clinic. The primary outcome was to identify the number of co-visits completed compared to the number of possible co-visits, and the number of appointment slots made available. The secondary outcomes were to track the time spent with patients and to obtain provider feedback via a survey. Methods: The co-visit model was implemented as a 4-month pilot study at the MHC FM Clinic. Complex care appointments lasting 40 minutes were selected based on inclusion and exclusion criteria. Potential co-visit appointments were identified one week prior then provider consent was obtained to change the appointment into two separate 20-minute visits. Schedules were reviewed to determine if the appointment slot opened by the co-visit was filled by another patient. Upon completion of the study, a survey was distributed to providers to collect feedback. Results: A total of five co-visits were completed out of a possible 19 (26%). All the appointments made available were filled by another patient. On average, the provider and pharmacist spent 15 and 14 minutes with the patient, respectively. Conclusion: Implementation of the physician-pharmacist co-visit model increased the availability of the PCP to see more patients without disrupting clinic workflow and provider schedules. https://pubs.lib.umn.edu/index.php/innovations/article/view/5106
spellingShingle Diana Palandri
Hanna Raber
Casey Tak
Elizabeth Bald
Katherine Hastings
Karen Gunning
Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
INNOVATIONS in Pharmacy
title Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
title_full Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
title_fullStr Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
title_full_unstemmed Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
title_short Improving Patient Access to Primary Care Providers Using a Pharmacist-Physician Co-Visit Model
title_sort improving patient access to primary care providers using a pharmacist physician co visit model
url https://pubs.lib.umn.edu/index.php/innovations/article/view/5106
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