Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice
Evidence-based design has been fundamental to designing healthcare environments for patient outcomes and experience, yet few studies have studied how design factors drive patient choice. 652 patients who recently received care at hospitals across the United States were administered an online discret...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2022-06-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735221107240 |
| _version_ | 1811337630894260224 |
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| author | May Woo MS Roxana Jafarifiroozabadi PhD Piers MacNaughton ScD Sahar Mihandoust PhD Sara Kennedy MS Anjali Joseph PhD, EDAC |
| author_facet | May Woo MS Roxana Jafarifiroozabadi PhD Piers MacNaughton ScD Sahar Mihandoust PhD Sara Kennedy MS Anjali Joseph PhD, EDAC |
| author_sort | May Woo MS |
| collection | DOAJ |
| description | Evidence-based design has been fundamental to designing healthcare environments for patient outcomes and experience, yet few studies have studied how design factors drive patient choice. 652 patients who recently received care at hospitals across the United States were administered an online discrete choice survey to investigate the factors playing into their choice between hypothetical hospitals. Discrete choice models are widely used to model patient preferences among treatment alternatives, but few studies have utilized this approach to investigate healthcare design alternatives. In the current study, respondents were asked to choose between hypothetical hospitals that differed in patient room design, window features of the room, appointment availability, distance from home, insurance coverage, and HCAHPS ratings. The results demonstrate that patient room design that allowed unobscured access to daylight and views through windows, in-network insurance coverage, closer distance from home, and one-star higher patient experience rating increased the likelihood of a patient's hospital choice. The study broadly explores discrete choice model's applicability to healthcare design and its ability to quantify patient perceptions with a metric meaningful for hospital administrators. |
| first_indexed | 2024-04-13T17:58:39Z |
| format | Article |
| id | doaj.art-239c263ea64441f1b88d58d047a3fb9a |
| institution | Directory Open Access Journal |
| issn | 2374-3743 |
| language | English |
| last_indexed | 2024-04-13T17:58:39Z |
| publishDate | 2022-06-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Journal of Patient Experience |
| spelling | doaj.art-239c263ea64441f1b88d58d047a3fb9a2022-12-22T02:36:21ZengSAGE PublishingJournal of Patient Experience2374-37432022-06-01910.1177/23743735221107240Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital ChoiceMay Woo MS0Roxana Jafarifiroozabadi PhD1Piers MacNaughton ScD2Sahar Mihandoust PhD3Sara Kennedy MS4Anjali Joseph PhD, EDAC5 View Inc., Milpitas, CA, USA , Clemson, SC, USA , Boston, MA, USA , Clemson, SC, USA , Clemson, SC, USA , Clemson, SC, USAEvidence-based design has been fundamental to designing healthcare environments for patient outcomes and experience, yet few studies have studied how design factors drive patient choice. 652 patients who recently received care at hospitals across the United States were administered an online discrete choice survey to investigate the factors playing into their choice between hypothetical hospitals. Discrete choice models are widely used to model patient preferences among treatment alternatives, but few studies have utilized this approach to investigate healthcare design alternatives. In the current study, respondents were asked to choose between hypothetical hospitals that differed in patient room design, window features of the room, appointment availability, distance from home, insurance coverage, and HCAHPS ratings. The results demonstrate that patient room design that allowed unobscured access to daylight and views through windows, in-network insurance coverage, closer distance from home, and one-star higher patient experience rating increased the likelihood of a patient's hospital choice. The study broadly explores discrete choice model's applicability to healthcare design and its ability to quantify patient perceptions with a metric meaningful for hospital administrators.https://doi.org/10.1177/23743735221107240 |
| spellingShingle | May Woo MS Roxana Jafarifiroozabadi PhD Piers MacNaughton ScD Sahar Mihandoust PhD Sara Kennedy MS Anjali Joseph PhD, EDAC Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice Journal of Patient Experience |
| title | Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice |
| title_full | Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice |
| title_fullStr | Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice |
| title_full_unstemmed | Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice |
| title_short | Using Discrete Choice Methodology to Explore the Impact of Patient Room Window Design on Hospital Choice |
| title_sort | using discrete choice methodology to explore the impact of patient room window design on hospital choice |
| url | https://doi.org/10.1177/23743735221107240 |
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