Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies

Refugee community members who have experienced domestic violence in the U.S. face complex challenges in seeking help which may ultimately impact their ability to leave violent relationships. When domestic violence organizations are not prepared to serve them in culturally responsive ways, these chal...

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Main Authors: Jessica L. Lucero, Kristina M. Scharp, Tanni Hernandez
Format: Article
Language:English
Published: MDPI AG 2020-10-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/9/10/176
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author Jessica L. Lucero
Kristina M. Scharp
Tanni Hernandez
author_facet Jessica L. Lucero
Kristina M. Scharp
Tanni Hernandez
author_sort Jessica L. Lucero
collection DOAJ
description Refugee community members who have experienced domestic violence in the U.S. face complex challenges in seeking help which may ultimately impact their ability to leave violent relationships. When domestic violence organizations are not prepared to serve them in culturally responsive ways, these challenges are exacerbated. This study surveyed 70 executive directors of domestic violence agencies in U.S. resettlement cities about the extent to which their organization’s practices reflected cultural responsiveness in serving refugee populations. The results showed promising indicators of organizational cultural responsiveness but uncovered numerous areas for growth. In particular, the study results underscore the need for organizations to improve their language supports and take active steps to outreach to, hire, and engage refugee communities in order to better serve them. This paper makes recommendations for how DV agencies can be more culturally responsive as they support refugee individuals who are seeking safety from violent relationships.
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spelling doaj.art-2410e7b99f5047c6a3444bff9c6525832023-11-20T15:52:15ZengMDPI AGSocial Sciences2076-07602020-10-0191017610.3390/socsci9100176Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence AgenciesJessica L. Lucero0Kristina M. Scharp1Tanni Hernandez2Department of Sociology, Social Work, and Anthropology, Utah State University, Logan, UT 84322, USADepartment of Communication, University of Washington, Seattle, WA 98195, USATouchstone Therapy Center, St. George, UT 84790, USARefugee community members who have experienced domestic violence in the U.S. face complex challenges in seeking help which may ultimately impact their ability to leave violent relationships. When domestic violence organizations are not prepared to serve them in culturally responsive ways, these challenges are exacerbated. This study surveyed 70 executive directors of domestic violence agencies in U.S. resettlement cities about the extent to which their organization’s practices reflected cultural responsiveness in serving refugee populations. The results showed promising indicators of organizational cultural responsiveness but uncovered numerous areas for growth. In particular, the study results underscore the need for organizations to improve their language supports and take active steps to outreach to, hire, and engage refugee communities in order to better serve them. This paper makes recommendations for how DV agencies can be more culturally responsive as they support refugee individuals who are seeking safety from violent relationships.https://www.mdpi.com/2076-0760/9/10/176refugeesdomestic violencecultural competenceorganizational cultural responsivenessdiverse populations
spellingShingle Jessica L. Lucero
Kristina M. Scharp
Tanni Hernandez
Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
Social Sciences
refugees
domestic violence
cultural competence
organizational cultural responsiveness
diverse populations
title Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
title_full Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
title_fullStr Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
title_full_unstemmed Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
title_short Assessing Organizational Cultural Responsiveness among Refugee-Servicing Domestic Violence Agencies
title_sort assessing organizational cultural responsiveness among refugee servicing domestic violence agencies
topic refugees
domestic violence
cultural competence
organizational cultural responsiveness
diverse populations
url https://www.mdpi.com/2076-0760/9/10/176
work_keys_str_mv AT jessicallucero assessingorganizationalculturalresponsivenessamongrefugeeservicingdomesticviolenceagencies
AT kristinamscharp assessingorganizationalculturalresponsivenessamongrefugeeservicingdomesticviolenceagencies
AT tannihernandez assessingorganizationalculturalresponsivenessamongrefugeeservicingdomesticviolenceagencies