Risk, Crisis, and Social Media: A systematic review of seven years’ research
The literature on social media use in risk and crisis communication is growing fast, and it is time to take stock before looking forward. A review of 200 empirical studies in the area shows how the literature is indeed increasing and focusing on particular social media plat forms, users, and phases...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2017-12-01
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| Series: | Nordicom Review |
| Subjects: | |
| Online Access: | https://doi.org/10.1515/nor-2017-0393 |
| _version_ | 1797759777396228096 |
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| author | Rasmussen Joel Ihlen Øyvind |
| author_facet | Rasmussen Joel Ihlen Øyvind |
| author_sort | Rasmussen Joel |
| collection | DOAJ |
| description | The literature on social media use in risk and crisis communication is growing fast, and it is time to take stock before looking forward. A review of 200 empirical studies in the area shows how the literature is indeed increasing and focusing on particular social media plat forms, users, and phases from risk to crisis relief. However, although spanning 40 countries, a large proportion of the world’s social media users are under-represented in the research. In addition, little attention is given to the question of who is actually reached through social media, and the effects of the digital divide are rarely discussed. This article suggests that more attention is given to the questions of equal access to information and ICTs, complementary media channels, and cultural diversity. |
| first_indexed | 2024-03-12T18:49:19Z |
| format | Article |
| id | doaj.art-2437f0819c994af98bfde4f64a8c5fe4 |
| institution | Directory Open Access Journal |
| issn | 2001-5119 |
| language | English |
| last_indexed | 2024-03-12T18:49:19Z |
| publishDate | 2017-12-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Nordicom Review |
| spelling | doaj.art-2437f0819c994af98bfde4f64a8c5fe42023-08-02T07:20:13ZengSciendoNordicom Review2001-51192017-12-0138211710.1515/nor-2017-0393Risk, Crisis, and Social Media: A systematic review of seven years’ researchRasmussen Joel0Ihlen Øyvind1Senior Lecturer, Media and Communication Studies, Örebro UniversityProfessor, Department of Media and Communication, University of OsloThe literature on social media use in risk and crisis communication is growing fast, and it is time to take stock before looking forward. A review of 200 empirical studies in the area shows how the literature is indeed increasing and focusing on particular social media plat forms, users, and phases from risk to crisis relief. However, although spanning 40 countries, a large proportion of the world’s social media users are under-represented in the research. In addition, little attention is given to the question of who is actually reached through social media, and the effects of the digital divide are rarely discussed. This article suggests that more attention is given to the questions of equal access to information and ICTs, complementary media channels, and cultural diversity.https://doi.org/10.1515/nor-2017-0393social mediarisk communicationcrisis communicationresearch reviewresearch trendsdigital dividegeographical focussocial media choicesocial media users |
| spellingShingle | Rasmussen Joel Ihlen Øyvind Risk, Crisis, and Social Media: A systematic review of seven years’ research Nordicom Review social media risk communication crisis communication research review research trends digital divide geographical focus social media choice social media users |
| title | Risk, Crisis, and Social Media: A systematic review of seven years’ research |
| title_full | Risk, Crisis, and Social Media: A systematic review of seven years’ research |
| title_fullStr | Risk, Crisis, and Social Media: A systematic review of seven years’ research |
| title_full_unstemmed | Risk, Crisis, and Social Media: A systematic review of seven years’ research |
| title_short | Risk, Crisis, and Social Media: A systematic review of seven years’ research |
| title_sort | risk crisis and social media a systematic review of seven years research |
| topic | social media risk communication crisis communication research review research trends digital divide geographical focus social media choice social media users |
| url | https://doi.org/10.1515/nor-2017-0393 |
| work_keys_str_mv | AT rasmussenjoel riskcrisisandsocialmediaasystematicreviewofsevenyearsresearch AT ihlenøyvind riskcrisisandsocialmediaasystematicreviewofsevenyearsresearch |