The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction

One of the employees required to have optimal performance is an employee within the scope of a health service organization. There are indications of problems in the performance of non-medical health workers at Aliyah General Hospital, Kendari City, Southeast Sulawesi. Researchers built the perceptio...

Full description

Bibliographic Details
Main Authors: Desi Ratnasari, Hamidah Nayati Utami, Arik Prasetya
Format: Article
Language:English
Published: University of Brawijaya 2023-06-01
Series:Profit: Jurnal Administrasi Bisnis
Subjects:
Online Access:https://profit.ub.ac.id/index.php/profit/article/view/2710
_version_ 1797787240434237440
author Desi Ratnasari
Hamidah Nayati Utami
Arik Prasetya
author_facet Desi Ratnasari
Hamidah Nayati Utami
Arik Prasetya
author_sort Desi Ratnasari
collection DOAJ
description One of the employees required to have optimal performance is an employee within the scope of a health service organization. There are indications of problems in the performance of non-medical health workers at Aliyah General Hospital, Kendari City, Southeast Sulawesi. Researchers built the perception that their low performance could be influenced by perceived organizational support, work environment, reward, punishment, or job satisfaction. The study was conducted at Aliyah General Hospital (1, 2, and 3) in Kendari City, Southeast Sulawesi. This study used a quantitative approach with 157 respondents. Data analysis used Partial Least Square-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 3 software. The results showed that perceived organizational support did not significantly affect employee performance and job satisfaction. In contrast, the work environment significantly affected employee performance and job satisfaction. Job satisfaction has a significant effect on employee performance. Job satisfaction cannot mediate perceived organizational support on employee performance; on the contrary, it has a mediating effect on the work environment on performance. The results of this study indicate that the performance of employees of the Aliyah General Hospital in Kendari City is driven by their work environment, especially the support of colleagues.
first_indexed 2024-03-13T01:20:06Z
format Article
id doaj.art-243b9d90cdea4bb48d3c974e139f6438
institution Directory Open Access Journal
issn 1978-743X
2338-4654
language English
last_indexed 2024-03-13T01:20:06Z
publishDate 2023-06-01
publisher University of Brawijaya
record_format Article
series Profit: Jurnal Administrasi Bisnis
spelling doaj.art-243b9d90cdea4bb48d3c974e139f64382023-07-05T04:30:02ZengUniversity of BrawijayaProfit: Jurnal Administrasi Bisnis1978-743X2338-46542023-06-01172267281https://doi.org/10.21776/ub.profit.2023.017.02.10The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction Desi Ratnasari 0Hamidah Nayati Utami 1Arik Prasetya 2Brawijaya University Brawijaya UniversityBrawijaya UniversityOne of the employees required to have optimal performance is an employee within the scope of a health service organization. There are indications of problems in the performance of non-medical health workers at Aliyah General Hospital, Kendari City, Southeast Sulawesi. Researchers built the perception that their low performance could be influenced by perceived organizational support, work environment, reward, punishment, or job satisfaction. The study was conducted at Aliyah General Hospital (1, 2, and 3) in Kendari City, Southeast Sulawesi. This study used a quantitative approach with 157 respondents. Data analysis used Partial Least Square-Structural Equation Modeling (PLS-SEM) with the help of SmartPLS 3 software. The results showed that perceived organizational support did not significantly affect employee performance and job satisfaction. In contrast, the work environment significantly affected employee performance and job satisfaction. Job satisfaction has a significant effect on employee performance. Job satisfaction cannot mediate perceived organizational support on employee performance; on the contrary, it has a mediating effect on the work environment on performance. The results of this study indicate that the performance of employees of the Aliyah General Hospital in Kendari City is driven by their work environment, especially the support of colleagues. https://profit.ub.ac.id/index.php/profit/article/view/2710perceived organizational support;work environment;employee performance;job satisfaction ;
spellingShingle Desi Ratnasari
Hamidah Nayati Utami
Arik Prasetya
The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
Profit: Jurnal Administrasi Bisnis
perceived organizational support;
work environment;
employee performance;
job satisfaction ;
title The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
title_full The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
title_fullStr The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
title_full_unstemmed The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
title_short The Impacts of Perceived Organizational Support and Work Environment on Employee Performance: The Mediating Effects of Job Satisfaction
title_sort impacts of perceived organizational support and work environment on employee performance the mediating effects of job satisfaction
topic perceived organizational support;
work environment;
employee performance;
job satisfaction ;
url https://profit.ub.ac.id/index.php/profit/article/view/2710
work_keys_str_mv AT desiratnasari theimpactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction
AT hamidahnayatiutami theimpactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction
AT arikprasetya theimpactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction
AT desiratnasari impactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction
AT hamidahnayatiutami impactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction
AT arikprasetya impactsofperceivedorganizationalsupportandworkenvironmentonemployeeperformancethemediatingeffectsofjobsatisfaction