Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia

Background: Buprenorphine access is limited for patients with opioid use disorder, especially in rural areas. Telephone audits have identified pharmacist limitations to the dispensing of buprenorphine particularly in independent pharmacies in comparison to chain pharmacies and in rural areas. The ob...

Full description

Bibliographic Details
Main Authors: Grace Trull, Erin Major, Chase Harless, William Zule, Bayla Ostrach, Delesha Carpenter
Format: Article
Language:English
Published: Elsevier 2021-12-01
Series:Exploratory Research in Clinical and Social Pharmacy
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2667276621000822
_version_ 1818844327360593920
author Grace Trull
Erin Major
Chase Harless
William Zule
Bayla Ostrach
Delesha Carpenter
author_facet Grace Trull
Erin Major
Chase Harless
William Zule
Bayla Ostrach
Delesha Carpenter
author_sort Grace Trull
collection DOAJ
description Background: Buprenorphine access is limited for patients with opioid use disorder, especially in rural areas. Telephone audits have identified pharmacist limitations to the dispensing of buprenorphine particularly in independent pharmacies in comparison to chain pharmacies and in rural areas. The objective of this study was to assess rural community pharmacists' stated willingness to dispense buprenorphine-naloxone, and document potential bias and or stigma that the shopper experiences when asking about buprenorphine- naloxone. Methods: To assess pharmacist willingness, a telephone audit of 15 rural Appalachian North Carolina pharmacies was conducted. Three secret shopper scenarios were utilized including one shopper posing as a new patient, one shopper posing as an out of state patient, and one shopper first asking about buying syringes. Encounters were noted by willingness to dispense buprenorphine, and shoppers were to note any potential stigma and or bias that they experienced while asking for Suboxone®. Results: Overall, 60% of pharmacies audited indicated willingness to dispense buprenorphine without reservation, and 31% indicated willingness to dispense only under certain circumstances. Pharmacies tended to add more conditions to dispensing to the out of state patient (46%), such as only dispensing if the practitioner was from in state in comparison to the other shopper scenarios. Potential stigma and bias were encountered in 40% of the 45 encounters. Conclusion: Although pharmacies overall seemed willing to dispense, nuances regarding who pharmacies are most likely to dispense are felt in rural areas. Buprenorphine access limitations were more common in independent pharmacies and more often placed on patients from out of state. Pharmacy- directed education is necessary to reduce stigma and bias and increase patient access to buprenorphine.
first_indexed 2024-12-19T05:12:00Z
format Article
id doaj.art-24424d92cecf4477897e7e1fa396545a
institution Directory Open Access Journal
issn 2667-2766
language English
last_indexed 2024-12-19T05:12:00Z
publishDate 2021-12-01
publisher Elsevier
record_format Article
series Exploratory Research in Clinical and Social Pharmacy
spelling doaj.art-24424d92cecf4477897e7e1fa396545a2022-12-21T20:34:46ZengElsevierExploratory Research in Clinical and Social Pharmacy2667-27662021-12-014100082Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central AppalachiaGrace Trull0Erin Major1Chase Harless2William Zule3Bayla Ostrach4Delesha Carpenter5University of North Carolina at Chapel Hill, Eshelman School of Pharmacy, 301 Pharmacy Lane, CB#7355, Chapel Hill, NC 27599, USA; Corresponding author.UNC Health Sciences at Mountain Area Health Education Center, 121 Henderson Road, Asheville, NC 28803, USAUNC Health Sciences at Mountain Area Health Education Center, 121 Henderson Road, Asheville, NC 28803, USAResearch Triangle Institute International, 3040 East Cornwallis Road, Research Triangle Park, NC 27709, USABoston University, School of Medicine, 72 East Concord St, Boston, MA 02118, USAUniversity of North Carolina at Chapel Hill, Eshelman School of Pharmacy, 1 University Heights, CPO 2125, Asheville, NC 28804, USABackground: Buprenorphine access is limited for patients with opioid use disorder, especially in rural areas. Telephone audits have identified pharmacist limitations to the dispensing of buprenorphine particularly in independent pharmacies in comparison to chain pharmacies and in rural areas. The objective of this study was to assess rural community pharmacists' stated willingness to dispense buprenorphine-naloxone, and document potential bias and or stigma that the shopper experiences when asking about buprenorphine- naloxone. Methods: To assess pharmacist willingness, a telephone audit of 15 rural Appalachian North Carolina pharmacies was conducted. Three secret shopper scenarios were utilized including one shopper posing as a new patient, one shopper posing as an out of state patient, and one shopper first asking about buying syringes. Encounters were noted by willingness to dispense buprenorphine, and shoppers were to note any potential stigma and or bias that they experienced while asking for Suboxone®. Results: Overall, 60% of pharmacies audited indicated willingness to dispense buprenorphine without reservation, and 31% indicated willingness to dispense only under certain circumstances. Pharmacies tended to add more conditions to dispensing to the out of state patient (46%), such as only dispensing if the practitioner was from in state in comparison to the other shopper scenarios. Potential stigma and bias were encountered in 40% of the 45 encounters. Conclusion: Although pharmacies overall seemed willing to dispense, nuances regarding who pharmacies are most likely to dispense are felt in rural areas. Buprenorphine access limitations were more common in independent pharmacies and more often placed on patients from out of state. Pharmacy- directed education is necessary to reduce stigma and bias and increase patient access to buprenorphine.http://www.sciencedirect.com/science/article/pii/S2667276621000822BuprenorphineOpioid use disorderPharmacistAccessRural
spellingShingle Grace Trull
Erin Major
Chase Harless
William Zule
Bayla Ostrach
Delesha Carpenter
Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
Exploratory Research in Clinical and Social Pharmacy
Buprenorphine
Opioid use disorder
Pharmacist
Access
Rural
title Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
title_full Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
title_fullStr Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
title_full_unstemmed Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
title_short Rural community pharmacist willingness to dispense Suboxone® - A secret shopper investigation in South-Central Appalachia
title_sort rural community pharmacist willingness to dispense suboxone r a secret shopper investigation in south central appalachia
topic Buprenorphine
Opioid use disorder
Pharmacist
Access
Rural
url http://www.sciencedirect.com/science/article/pii/S2667276621000822
work_keys_str_mv AT gracetrull ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia
AT erinmajor ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia
AT chaseharless ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia
AT williamzule ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia
AT baylaostrach ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia
AT deleshacarpenter ruralcommunitypharmacistwillingnesstodispensesuboxoneasecretshopperinvestigationinsouthcentralappalachia