Bridging the communication gap between Generation Y and the Baby Boomer generation
Interpersonal communication has changed since the inception of the internet. Face-to-face communication moved to computer-mediated communication (CMC). CMC users are mostly younger people such as Generation Y. They are comfortable with using digital interactive technologies for communication. The Ba...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2017-10-01
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| Series: | International Journal of Adolescence and Youth |
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| Online Access: | http://dx.doi.org/10.1080/02673843.2016.1267022 |
| _version_ | 1818542515127582720 |
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| author | Elza Venter |
| author_facet | Elza Venter |
| author_sort | Elza Venter |
| collection | DOAJ |
| description | Interpersonal communication has changed since the inception of the internet. Face-to-face communication moved to computer-mediated communication (CMC). CMC users are mostly younger people such as Generation Y. They are comfortable with using digital interactive technologies for communication. The Baby Boomer generation, on the other hand, values face-to-face communication. The different ways of communication causes conflict between these two generations. The research question is: ‘How can the generational communication gap between the Baby Boomer generation and Generation Y be closed in order to allow them to have meaningful interpersonal communication?’ The research was done through a literature review within the cues-filtered-out approach, using the social presence theory. The conclusion is that the meaning of messages is often compromised in CMC because of the lack of nonverbal cues and social presence, however rather than not communicating, people should communicate via digital media to meet some of their relational needs. |
| first_indexed | 2024-12-11T22:23:05Z |
| format | Article |
| id | doaj.art-244d18d8d7b84902bb5bf8026d4fdf14 |
| institution | Directory Open Access Journal |
| issn | 0267-3843 2164-4527 |
| language | English |
| last_indexed | 2024-12-11T22:23:05Z |
| publishDate | 2017-10-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | International Journal of Adolescence and Youth |
| spelling | doaj.art-244d18d8d7b84902bb5bf8026d4fdf142022-12-22T00:48:22ZengTaylor & Francis GroupInternational Journal of Adolescence and Youth0267-38432164-45272017-10-0122449750710.1080/02673843.2016.12670221267022Bridging the communication gap between Generation Y and the Baby Boomer generationElza Venter0College of EducationInterpersonal communication has changed since the inception of the internet. Face-to-face communication moved to computer-mediated communication (CMC). CMC users are mostly younger people such as Generation Y. They are comfortable with using digital interactive technologies for communication. The Baby Boomer generation, on the other hand, values face-to-face communication. The different ways of communication causes conflict between these two generations. The research question is: ‘How can the generational communication gap between the Baby Boomer generation and Generation Y be closed in order to allow them to have meaningful interpersonal communication?’ The research was done through a literature review within the cues-filtered-out approach, using the social presence theory. The conclusion is that the meaning of messages is often compromised in CMC because of the lack of nonverbal cues and social presence, however rather than not communicating, people should communicate via digital media to meet some of their relational needs.http://dx.doi.org/10.1080/02673843.2016.1267022Generation YBaby Boomer generationface-to-face communicationcomputer-mediated communicationverbal communicationnonverbal communication |
| spellingShingle | Elza Venter Bridging the communication gap between Generation Y and the Baby Boomer generation International Journal of Adolescence and Youth Generation Y Baby Boomer generation face-to-face communication computer-mediated communication verbal communication nonverbal communication |
| title | Bridging the communication gap between Generation Y and the Baby Boomer generation |
| title_full | Bridging the communication gap between Generation Y and the Baby Boomer generation |
| title_fullStr | Bridging the communication gap between Generation Y and the Baby Boomer generation |
| title_full_unstemmed | Bridging the communication gap between Generation Y and the Baby Boomer generation |
| title_short | Bridging the communication gap between Generation Y and the Baby Boomer generation |
| title_sort | bridging the communication gap between generation y and the baby boomer generation |
| topic | Generation Y Baby Boomer generation face-to-face communication computer-mediated communication verbal communication nonverbal communication |
| url | http://dx.doi.org/10.1080/02673843.2016.1267022 |
| work_keys_str_mv | AT elzaventer bridgingthecommunicationgapbetweengenerationyandthebabyboomergeneration |