Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study

Process model comprehension is essential in order to understand the five Ws (i.e., who, what, where, when, and why) pertaining to the processes of organizations. However, research in this context showed that a proper comprehension of process models often poses a challenge in practice. For this reaso...

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Main Authors: Michael Winter, Rüdiger Pryss, Thomas Probst, Manfred Reichert
Format: Article
Language:English
Published: MDPI AG 2020-08-01
Series:Sensors
Subjects:
Online Access:https://www.mdpi.com/1424-8220/20/16/4561
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author Michael Winter
Rüdiger Pryss
Thomas Probst
Manfred Reichert
author_facet Michael Winter
Rüdiger Pryss
Thomas Probst
Manfred Reichert
author_sort Michael Winter
collection DOAJ
description Process model comprehension is essential in order to understand the five Ws (i.e., who, what, where, when, and why) pertaining to the processes of organizations. However, research in this context showed that a proper comprehension of process models often poses a challenge in practice. For this reason, a vast body of research exists studying the factors having an influence on process model comprehension. In order to point research towards a neuro-centric perspective in this context, the paper at hand evaluates the appropriateness of measuring the electrodermal activity (EDA) during the comprehension of process models. Therefore, a preliminary test run and a feasibility study were conducted relying on an EDA and physical activity sensor to record the EDA during process model comprehension. The insights obtained from the feasibility study demonstrated that process model comprehension leads to an increased activity in the EDA. Furthermore, EDA-related results indicated significantly that participants were confronted with a higher cognitive load during the comprehension of complex process models. In addition, the experiences and limitations we learned in measuring the EDA during the comprehension of process models are discussed in this paper. In conclusion, the feasibility study demonstrated that the measurement of the EDA could be an appropriate method to obtain new insights into process model comprehension.
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spelling doaj.art-2487fe503bdf4dbc9d930dcd1c6f9a1b2023-11-20T10:08:51ZengMDPI AGSensors1424-82202020-08-012016456110.3390/s20164561Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility StudyMichael Winter0Rüdiger Pryss1Thomas Probst2Manfred Reichert3Institute of Databases and Information Systems, Ulm University, 89081 Ulm, GermanyInstitute of Clinical Epidemiology and Biometry, University of Würzburg, 97080 Würzburg, GermanyDepartment for Psychotherapy and Biopsychological Health, Danube University Krems, 3500 Krems, AustriaInstitute of Databases and Information Systems, Ulm University, 89081 Ulm, GermanyProcess model comprehension is essential in order to understand the five Ws (i.e., who, what, where, when, and why) pertaining to the processes of organizations. However, research in this context showed that a proper comprehension of process models often poses a challenge in practice. For this reason, a vast body of research exists studying the factors having an influence on process model comprehension. In order to point research towards a neuro-centric perspective in this context, the paper at hand evaluates the appropriateness of measuring the electrodermal activity (EDA) during the comprehension of process models. Therefore, a preliminary test run and a feasibility study were conducted relying on an EDA and physical activity sensor to record the EDA during process model comprehension. The insights obtained from the feasibility study demonstrated that process model comprehension leads to an increased activity in the EDA. Furthermore, EDA-related results indicated significantly that participants were confronted with a higher cognitive load during the comprehension of complex process models. In addition, the experiences and limitations we learned in measuring the EDA during the comprehension of process models are discussed in this paper. In conclusion, the feasibility study demonstrated that the measurement of the EDA could be an appropriate method to obtain new insights into process model comprehension.https://www.mdpi.com/1424-8220/20/16/4561process modelprocess model comprehensionelectrodermal activitysensor
spellingShingle Michael Winter
Rüdiger Pryss
Thomas Probst
Manfred Reichert
Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
Sensors
process model
process model comprehension
electrodermal activity
sensor
title Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
title_full Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
title_fullStr Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
title_full_unstemmed Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
title_short Towards the Applicability of Measuring the Electrodermal Activity in the Context of Process Model Comprehension: Feasibility Study
title_sort towards the applicability of measuring the electrodermal activity in the context of process model comprehension feasibility study
topic process model
process model comprehension
electrodermal activity
sensor
url https://www.mdpi.com/1424-8220/20/16/4561
work_keys_str_mv AT michaelwinter towardstheapplicabilityofmeasuringtheelectrodermalactivityinthecontextofprocessmodelcomprehensionfeasibilitystudy
AT rudigerpryss towardstheapplicabilityofmeasuringtheelectrodermalactivityinthecontextofprocessmodelcomprehensionfeasibilitystudy
AT thomasprobst towardstheapplicabilityofmeasuringtheelectrodermalactivityinthecontextofprocessmodelcomprehensionfeasibilitystudy
AT manfredreichert towardstheapplicabilityofmeasuringtheelectrodermalactivityinthecontextofprocessmodelcomprehensionfeasibilitystudy