Controlling Legal Risk for Effective Hospital Management

Purpose: To analyze the types of medical malpractice, medical errors, and medical disputes in a university hospital for the proposal of countermeasures that maximize the efficiency of hospital management, medical departments, and healthcare providers. Materials and Methods: This study retrospectiv...

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Main Authors: Hyun Jun Park, Duk Young Cho, Yong Sug Park, Sun Wook Kim, Jae-Hong Park, Nam Cheol Park
Format: Article
Language:English
Published: Korean Society for Sexual Medicine and Andrology 2016-04-01
Series:The World Journal of Men's Health
Subjects:
Online Access:https://www.wjmh.org/Synapse/Data/PDFData/2074WJMH/wjmh-34-56.pdf
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author Hyun Jun Park
Duk Young Cho
Yong Sug Park
Sun Wook Kim
Jae-Hong Park
Nam Cheol Park
author_facet Hyun Jun Park
Duk Young Cho
Yong Sug Park
Sun Wook Kim
Jae-Hong Park
Nam Cheol Park
author_sort Hyun Jun Park
collection DOAJ
description Purpose: To analyze the types of medical malpractice, medical errors, and medical disputes in a university hospital for the proposal of countermeasures that maximize the efficiency of hospital management, medical departments, and healthcare providers. Materials and Methods: This study retrospectively reviewed and analyzed 55 closed civil lawsuits among 64 medical lawsuit cases carried out in Pusan National University Hospital from January 2000 to April 2013 using medical records, petitions, briefs, and data from the Medical Dispute Mediation Committee. Results: Of 55 civil lawsuits, men were the main plaintiffs in 31 cases (56.4%). The average period from medical malpractice to malpractice proceeding was 16.5 months (range, 1 month to 6.4 years), and the average period from malpractice proceeding to the disposition of a lawsuit was 21.7 months (range, 1 month to 4 years and 11 months). Conclusions: Hospitals can effectively manage their legal risks by implementing a systematic medical system, eliminating risk factors in administrative service, educating all hospital employees on preventative strategies, and improving customer service. Furthermore, efforts should be made to establish standard coping strategies to manage medical disputes and malpractice lawsuits, operate alternative dispute resolution methods including the Medical Dispute Mediation Committee, create a compliance support center, deploy a specialized workforce including improved legal services for employees, and specialize the management-level tasks of the hospital.
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spelling doaj.art-25397fe686e34501ae8459a2bc214aae2022-12-22T00:03:49ZengKorean Society for Sexual Medicine and AndrologyThe World Journal of Men's Health2287-42082287-46902016-04-01341566310.5534/wjmh.2016.34.1.56Controlling Legal Risk for Effective Hospital ManagementHyun Jun Park0Duk Young Cho1Yong Sug Park2Sun Wook Kim3Jae-Hong Park4Nam Cheol Park5Pusan National University HospitalPusan National University School of MedicinePusan National University School of LawKim & Hyun Law FirmKim & Hyun Law FirmPusan National University HospitalPurpose: To analyze the types of medical malpractice, medical errors, and medical disputes in a university hospital for the proposal of countermeasures that maximize the efficiency of hospital management, medical departments, and healthcare providers. Materials and Methods: This study retrospectively reviewed and analyzed 55 closed civil lawsuits among 64 medical lawsuit cases carried out in Pusan National University Hospital from January 2000 to April 2013 using medical records, petitions, briefs, and data from the Medical Dispute Mediation Committee. Results: Of 55 civil lawsuits, men were the main plaintiffs in 31 cases (56.4%). The average period from medical malpractice to malpractice proceeding was 16.5 months (range, 1 month to 6.4 years), and the average period from malpractice proceeding to the disposition of a lawsuit was 21.7 months (range, 1 month to 4 years and 11 months). Conclusions: Hospitals can effectively manage their legal risks by implementing a systematic medical system, eliminating risk factors in administrative service, educating all hospital employees on preventative strategies, and improving customer service. Furthermore, efforts should be made to establish standard coping strategies to manage medical disputes and malpractice lawsuits, operate alternative dispute resolution methods including the Medical Dispute Mediation Committee, create a compliance support center, deploy a specialized workforce including improved legal services for employees, and specialize the management-level tasks of the hospital.https://www.wjmh.org/Synapse/Data/PDFData/2074WJMH/wjmh-34-56.pdfFinancial managementhospitalLawsuitsLegal casesMalpractice
spellingShingle Hyun Jun Park
Duk Young Cho
Yong Sug Park
Sun Wook Kim
Jae-Hong Park
Nam Cheol Park
Controlling Legal Risk for Effective Hospital Management
The World Journal of Men's Health
Financial management
hospital
Lawsuits
Legal cases
Malpractice
title Controlling Legal Risk for Effective Hospital Management
title_full Controlling Legal Risk for Effective Hospital Management
title_fullStr Controlling Legal Risk for Effective Hospital Management
title_full_unstemmed Controlling Legal Risk for Effective Hospital Management
title_short Controlling Legal Risk for Effective Hospital Management
title_sort controlling legal risk for effective hospital management
topic Financial management
hospital
Lawsuits
Legal cases
Malpractice
url https://www.wjmh.org/Synapse/Data/PDFData/2074WJMH/wjmh-34-56.pdf
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