The Influence of Shopping Experience and Perceived Value Toward Customer Satisfaction and their Impacts on Customer Loyalty at Minimarkets in Aceh

The Influence of Shopping Experience and Perceived Value Toward Customer Satisfaction and their Impacts on Customer Loyalty at Minimarkets in Aceh

Show other versions (2)

The aim of this research is to identify: (1) the influence of shopping experience and the perceived value toward customersatisfaction (2) the influence of shopping experience , the perceived value and customersatisfaction toward customer loyalty (3) the indirect influence of shopping experience and...

Full description

Bibliographic Details
Main Authors:	Saiful Amri, Jasman J. Ma'ruf, Mirza Tabrani, Nurdasila Darsono
Format:	Article
Language:	English
Published:	EconJournals 2019-07-01
Series:	International Review of Management and Marketing
Online Access:	http://mail.econjournals.com/index.php/irmm/article/view/7541

Similar Items

The Influence of Shopping Experience and Perceived Value Toward Customer Satisfaction and their Impacts on Customer Loyalty at Minimarkets in Aceh
by: Saiful Amri, et al.
Published: (2019-07-01)

The Influence of Shopping Experience and Perceived Value Toward Customer Satisfaction and their Impacts on Customer Loyalty at Minimarkets in Aceh
by: Saiful Amri, et al.
Published: (2019-07-01)

Customer Perceived Value of Blind Box to Customer Satisfaction and Customer Loyalty
by: Zhang Zihan
Published: (2023-01-01)

PENGARUH CUSTOMER SATISFACTION DAN MEMBERSHIP CARD LOYALTY TERHADAP STORE LOYALTY PADA INDUSTRI RITEL KATEGORI MINIMARKET DI JAKARTA
by: Januar Robin Stanley, et al.
Published: (2017-02-01)

Muslim customer perceived value on customer satisfaction and loyalty: Religiosity as a moderation
by: Yayuk Sri Rahayu, et al.
Published: (2019-11-01)

Customer Loyalty And Cineplex Patronage: The Influence Of Corporate Image, Perceived Quality, Perceived Value And Customer Satisfaction
by: Nordin, Norlisham
Published: (2008)

Malaysia airlines perceived service quality, perceived value, customer satisfaction, and future customer loyalty measures /
by: 505708 Ng, Siew Chian, et al.
Published: (2010)

Perceived product quality, perceived value, customer satisfaction and their relation to brand loyalty
by: Mohd Kassim, Abdul Wahid, et al.
Published: (2014)

The mediating role of the perceived value on the relationships between customer satisfaction, customer loyalty and e-marketing
by: Amer Muflih Alkufahy, et al.
Published: (2023-01-01)

The Effect of Religiosity, Muslim Customer Perceived Value on Loyalty and Customer Satisfaction in Halal Tourism in Indonesia
by: Mustikawati, Reny, et al.
Published: (2022)

The effects of online shopping on the customer loyalty
by: Hamideh Afrashteh, et al.
Published: (2014-09-01)

THE INFLUENCE OF PERCEIVED VALUE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AND CUSTOMER ENGAGEMENT AS A MEDIATING VARIABLE ON CUSTOMERS PT. JINOM PONOROGO
by: Abdul Mu’iz Ihsan Ihsan, et al.
Published: (2023-07-01)

Investigating drivers of customer loyalty in service industries : the relationship between customer value, customer satisfaction, switching costs and customer loyalty
by: Xia, Jiulong
Published: (2008)

CUSTOMER SATISFACTION AS THE MODERATING VARIABLE OF CUSTOMER LOYALTY OF INDIHOME CUSTOMERS
by: PRAMONO HARI ADI, et al.
Published: (2019-03-01)

CUSTOMER LOYALTY, THROUGH CUSTOMER SATISFACTION IN CUSTOMERS PT. XYZ
by: Liliana Dewi
Published: (2020-02-01)

Customer Loyalty as an Impact of Perceived Usefulness to Grab Users, Mediated by Customer Satisfaction and Moderated by Perceived Ease of Use
by: Rakha Hendra Maryanto, et al.
Published: (2021-02-01)

The Influence of Experiential Marketing on Customer Satisfaction and Loyalty of Corner Coffee Shop in Langsa
by: T Maureza Arismunandar, et al.
Published: (2019-03-01)

Relationship between customers’ perceived values, satisfaction and loyalty of mobile phone users
by: Md. Ariff, Mohd. Shoki, et al.
Published: (2012)

Relationship between perceived service quality, customer satisfaction and customer loyalty toward food restaurant /
by: Tyo, Chin Hao, author, et al.
Published: (2011)

Customer perceived service quality in association with customer satisfaction and loyalty : a case of digi telecommunication /
by: 505213 Chan, Siong Wei, et al.
Published: (2010)

Analysis of shopping mall attractiveness and customer loyalty
by: Aliagha, Godwin Uche, et al.
Published: (2015)

Examining the effect of perceived quality of authentic souvenir product, perceived value, and satisfaction on customer loyalty
by: Chompoonut Suttikun, et al.
Published: (2021-01-01)

THE EFFECT OF SERVICE QUALITY AND CUSTOMER VALUE ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY IN BANK SULTRA
by: Abdul Razak, et al.
Published: (2023-06-01)

From Shopping Centers’ Image to Purchase Intention with Perceived Value, Customer Satisfaction and Customer Preference (Case Study: Shopping Centers in Semnan)
by: Abbasli Rastgar, et al.
Published: (2018-09-01)

The Influence of Customer Trust On Customer Loyalty in Doing Online Shopping Through Shopee
by: Aisya Salsabila Benta, et al.
Published: (2023-12-01)

Does customer relationship strategy influence customer satisfaction and loyalty?: Evidence from Malaysia banking sector
by: Salimon, Maruf Gbadebo, et al.
Published: (2013)

CSR Image and Customer Satisfaction: The Mediating Role of Customer Trust and Customer Loyalty
by: Saira Irfan, et al.
Published: (2021-09-01)

Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
by: Agbemabiese, George Cudjoe
Published: (2018)

The Impact of Service Quality through Customer Satisfaction on Customer Loyalty
by: Ishak Sagala, et al.
Published: (2021-07-01)

The Impact Of Customer Satisfaction On Customer Loyalty Of BCA Mobile Banking
by: Nur lelasari, et al.
Published: (2023-02-01)

The Determinant Factors of Customer Loyalty: Service Quality and Customer Satisfaction
by: Ranu Tri Johan Efendi, et al.
Published: (2021-05-01)

Effects of service quality and customer satisfaction on loyalty of bank customers
by: Achmad Supriyanto, et al.
Published: (2021-01-01)

Customer satisfaction and loyalty in service brand
by: Hashim, S., et al.
Published: (2008)

Handbook of customer satisfaction and loyalty measurement /
by: Hill, Nigel, 1952-, et al.
Published: (2000)

Customer Satisfaction with the Loyalty Programs in Retail
by: Kraljević Radojka, et al.
Published: (2017-12-01)

The influence of perceived customer value in market orientation on customers satisfaction and store loyalty :: The case of five star hotel industry in Jogjakarta
by: , KUMALASANTI, Maria, et al.
Published: (2009)

Customers' perceived service quality and values of Maxis's mobile services and their association to customer satisfaction and loyalty among Maxis's subcribers at Kulai /
by: 306994 Hiew, Sok Fen, et al.
Published: (2008)

Pillars of customer retention: an empirical study on the influence of customer satisfaction, customer loyalty, customer profitability on customer retention
by: Bader Almohaimmeed
Published: (2019-11-01)

The Influence of Service Quality and Customer Relationship Management on Customer Loyalty with Satisfaction as an Intervening Variable at Bank Syariah Indonesia KC Southeast Aceh
by: Novita Riyati Sukma, et al.
Published: (2024-04-01)

Factors Influencing Customer Satisfaction and E-Loyalty: Online Shopping Environment among the Young Adults
by: Izyan Hizza Bt. HILA LUDIN, et al.
Published: (2014-12-01)