Scaling Up Smart City Logistics Projects: The Case of the Smooth Project

A large number of smart city logistics projects fail to scale up, remaining a local experimental exercise. This lack of scalability is, in fact, commonly recognized as a major problem. This study aims to determine the key success factors related to the scalability of smart city logistics projects. T...

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Main Authors: Eleonora Sista, Pietro De Giovanni
Format: Article
Language:English
Published: MDPI AG 2021-10-01
Series:Smart Cities
Subjects:
Online Access:https://www.mdpi.com/2624-6511/4/4/71
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author Eleonora Sista
Pietro De Giovanni
author_facet Eleonora Sista
Pietro De Giovanni
author_sort Eleonora Sista
collection DOAJ
description A large number of smart city logistics projects fail to scale up, remaining a local experimental exercise. This lack of scalability is, in fact, commonly recognized as a major problem. This study aims to determine the key success factors related to the scalability of smart city logistics projects. The process of scaling up, which is articulated as expansion, roll-out, and replication, is defined as the ability of a system to improve its scale by aiming to meet the increasing volume demand. Specifically, this study investigates the scalability intended to be used as expansion and roll-out. A qualitative case study was conducted to fulfill the research purpose. The chosen case study is SMOOTh, a pilot project currently underway in the city of Gothenburg, Sweden, involving a diverse group of companies including Volvo Group and DHL. Semi-structured interviews were conducted with seven of the project’s stakeholders. Through a thematic analysis, four categories and the respective success factors were identified. These were represented by a business model, as well as technical, stakeholder and regulatory factors. The paper concludes with observations and recommendations aimed at the pilot initiatives, adding new perspectives to the upscaling debate.
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spelling doaj.art-256758a098674b5186b9be5cbfe369312023-11-23T10:33:19ZengMDPI AGSmart Cities2624-65112021-10-01441337136510.3390/smartcities4040071Scaling Up Smart City Logistics Projects: The Case of the Smooth ProjectEleonora Sista0Pietro De Giovanni1Department of Business and Management, Luiss University, 00197 Rome, ItalyDepartment of Business and Management, Luiss University, 00197 Rome, ItalyA large number of smart city logistics projects fail to scale up, remaining a local experimental exercise. This lack of scalability is, in fact, commonly recognized as a major problem. This study aims to determine the key success factors related to the scalability of smart city logistics projects. The process of scaling up, which is articulated as expansion, roll-out, and replication, is defined as the ability of a system to improve its scale by aiming to meet the increasing volume demand. Specifically, this study investigates the scalability intended to be used as expansion and roll-out. A qualitative case study was conducted to fulfill the research purpose. The chosen case study is SMOOTh, a pilot project currently underway in the city of Gothenburg, Sweden, involving a diverse group of companies including Volvo Group and DHL. Semi-structured interviews were conducted with seven of the project’s stakeholders. Through a thematic analysis, four categories and the respective success factors were identified. These were represented by a business model, as well as technical, stakeholder and regulatory factors. The paper concludes with observations and recommendations aimed at the pilot initiatives, adding new perspectives to the upscaling debate.https://www.mdpi.com/2624-6511/4/4/71smart logisticssmart city projectpilot projectscale upkey factors
spellingShingle Eleonora Sista
Pietro De Giovanni
Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
Smart Cities
smart logistics
smart city project
pilot project
scale up
key factors
title Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
title_full Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
title_fullStr Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
title_full_unstemmed Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
title_short Scaling Up Smart City Logistics Projects: The Case of the Smooth Project
title_sort scaling up smart city logistics projects the case of the smooth project
topic smart logistics
smart city project
pilot project
scale up
key factors
url https://www.mdpi.com/2624-6511/4/4/71
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