Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas

<strong>Foundation:</strong> improving the quality of assistance is a challenge for all in charge of providing health services. It is no enough to know what happens but also to modify unsatisfactory results. <br /><strong>Objective:</strong> to evaluate the quality of t...

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Main Authors: Addys Díaz Piñera, Armando Rodríguez Salvá, Susana Balcindes Acosta, René García Roche, Nelsy Álvarez Mesa
Format: Article
Language:Spanish
Published: Universidad de las Ciencias Médicas de Cienfuegos 2018-05-01
Series:Revista Finlay
Subjects:
Online Access:http://www.revfinlay.sld.cu/index.php/finlay/article/view/592
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author Addys Díaz Piñera
Armando Rodríguez Salvá
Susana Balcindes Acosta
René García Roche
Nelsy Álvarez Mesa
author_facet Addys Díaz Piñera
Armando Rodríguez Salvá
Susana Balcindes Acosta
René García Roche
Nelsy Álvarez Mesa
author_sort Addys Díaz Piñera
collection DOAJ
description <strong>Foundation:</strong> improving the quality of assistance is a challenge for all in charge of providing health services. It is no enough to know what happens but also to modify unsatisfactory results. <br /><strong>Objective:</strong> to evaluate the quality of the medical assistance which patients with hypertension receive by means of the program observance in four health areas during 2013. <br /><strong>Methods:</strong> a research of the health systems and services was done, using a two stage conglomerate sample. The variables studied were related to the coverage and quality of human resources, the availability of material resources, the compliance of the main activities set for the process of assistance. Various instruments approved by experts were applied to hypertensive population. More than 85 % of clinical records were audited. For collecting and analyzing data statistic packages Access 2000 and SPSS 15, 0 were used. <br /><strong>Results:</strong> the evaluation of structure, process and results dimensions was not satisfactory in the studies area, because the proposed standards were not achieved. <br /><strong>Conclusion:</strong> the assistance received by these patients is not appropriate since there were difficulties in the program compliance, which influenced in the quality provided.
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spelling doaj.art-2573376350bd4c9d8df7d4a3b44b53f12022-12-22T03:23:00ZspaUniversidad de las Ciencias Médicas de CienfuegosRevista Finlay2221-24342018-05-0182122139367Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban ÁreasAddys Díaz Piñera0Armando Rodríguez Salvá1Susana Balcindes Acosta2René García Roche3Nelsy Álvarez Mesa4Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Instituto Nacional de Higiene, Epidemiología y Microbiología. La Habana.Hospital Clínico Quirúrgico Joaquín Albarrán. La Habana.<strong>Foundation:</strong> improving the quality of assistance is a challenge for all in charge of providing health services. It is no enough to know what happens but also to modify unsatisfactory results. <br /><strong>Objective:</strong> to evaluate the quality of the medical assistance which patients with hypertension receive by means of the program observance in four health areas during 2013. <br /><strong>Methods:</strong> a research of the health systems and services was done, using a two stage conglomerate sample. The variables studied were related to the coverage and quality of human resources, the availability of material resources, the compliance of the main activities set for the process of assistance. Various instruments approved by experts were applied to hypertensive population. More than 85 % of clinical records were audited. For collecting and analyzing data statistic packages Access 2000 and SPSS 15, 0 were used. <br /><strong>Results:</strong> the evaluation of structure, process and results dimensions was not satisfactory in the studies area, because the proposed standards were not achieved. <br /><strong>Conclusion:</strong> the assistance received by these patients is not appropriate since there were difficulties in the program compliance, which influenced in the quality provided.http://www.revfinlay.sld.cu/index.php/finlay/article/view/592evaluación de resultadoatención médicacalidad de la atención de saludhipertensiónárea urbana
spellingShingle Addys Díaz Piñera
Armando Rodríguez Salvá
Susana Balcindes Acosta
René García Roche
Nelsy Álvarez Mesa
Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
Revista Finlay
evaluación de resultado
atención médica
calidad de la atención de salud
hipertensión
área urbana
title Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
title_full Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
title_fullStr Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
title_full_unstemmed Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
title_short Evaluation of the Medical Assistance to Patients with Arterial Hypertension in Four Urban Áreas
title_sort evaluation of the medical assistance to patients with arterial hypertension in four urban areas
topic evaluación de resultado
atención médica
calidad de la atención de salud
hipertensión
área urbana
url http://www.revfinlay.sld.cu/index.php/finlay/article/view/592
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