Designing and Explaining the Competency Model in Organizational Interpersonal Communication
The purpose of this study is to examine the interpersonal communication competencies (ICC) in the organization and identification of its components as well as determine the quality of interaction between them.This research is an applied and developmental as well as analitical and quantitative and th...
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| Format: | Article |
| Language: | fas |
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Allameh Tabataba'i University Press
2018-06-01
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| Series: | مطالعات مدیریت بهبود و تحول |
| Subjects: | |
| Online Access: | https://jmsd.atu.ac.ir/article_8930_fa168c103e5e723afe26b55b8094c679.pdf |
| _version_ | 1827579794304270336 |
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| author | Hossein Damghanian Abbasali Rastegar Mohammad Yazdani Ziarat |
| author_facet | Hossein Damghanian Abbasali Rastegar Mohammad Yazdani Ziarat |
| author_sort | Hossein Damghanian |
| collection | DOAJ |
| description | The purpose of this study is to examine the interpersonal communication competencies (ICC) in the organization and identification of its components as well as determine the quality of interaction between them.This research is an applied and developmental as well as analitical and quantitative and the use of interpretive structural modeling method. The statistical population of the research in the analytical section is a group of academic experts and in the quantitative section is all personals of North Khorasan Governmental Executive Agencies; that 17 peoples of experts by using snowball sampling and 373 peoples of personals by using Stratified random sampling were selected as statistical sample. The data collection tools in the analytical section were a researcher made matrix table and in the quantitative section were standard questionnaires that were distributed among the statistical sample after determining their validity and reliability. The results in the analytical section showed important components of ICC were Empathy, Altercentrism, Self disclosure, Conflict Management, Interaction management, Supportiveness, Flexibility, assertiveness, Social Relaxation, Expressiveness, Immediacy, influencing others and goal orientation that at five different levels of interaction have a positive and significant relationship with together. This Results can help managers and employees to Identifying and strengthening their ICC for achieve effective organizational communications. |
| first_indexed | 2024-03-08T22:09:08Z |
| format | Article |
| id | doaj.art-25f913ca421645da8f54bf77c1c2ca9a |
| institution | Directory Open Access Journal |
| issn | 2251-8037 2476-5988 |
| language | fas |
| last_indexed | 2024-03-08T22:09:08Z |
| publishDate | 2018-06-01 |
| publisher | Allameh Tabataba'i University Press |
| record_format | Article |
| series | مطالعات مدیریت بهبود و تحول |
| spelling | doaj.art-25f913ca421645da8f54bf77c1c2ca9a2023-12-19T06:39:47ZfasAllameh Tabataba'i University Pressمطالعات مدیریت بهبود و تحول2251-80372476-59882018-06-01278814317410.22054/jmsd.2018.89308930Designing and Explaining the Competency Model in Organizational Interpersonal CommunicationHossein Damghanian0Abbasali Rastegar1Mohammad Yazdani Ziarat2Associate Professor, Faculty of Economics, Management and Administrative Sciences, Semnan UniversityAssociate Professor, Faculty of Economics, Management and Administrative Sciences, Semnan UniversityPhD of Behavioral management, Faculty of Economics, Management and Administrative Sciences, Semnan UniversityThe purpose of this study is to examine the interpersonal communication competencies (ICC) in the organization and identification of its components as well as determine the quality of interaction between them.This research is an applied and developmental as well as analitical and quantitative and the use of interpretive structural modeling method. The statistical population of the research in the analytical section is a group of academic experts and in the quantitative section is all personals of North Khorasan Governmental Executive Agencies; that 17 peoples of experts by using snowball sampling and 373 peoples of personals by using Stratified random sampling were selected as statistical sample. The data collection tools in the analytical section were a researcher made matrix table and in the quantitative section were standard questionnaires that were distributed among the statistical sample after determining their validity and reliability. The results in the analytical section showed important components of ICC were Empathy, Altercentrism, Self disclosure, Conflict Management, Interaction management, Supportiveness, Flexibility, assertiveness, Social Relaxation, Expressiveness, Immediacy, influencing others and goal orientation that at five different levels of interaction have a positive and significant relationship with together. This Results can help managers and employees to Identifying and strengthening their ICC for achieve effective organizational communications.https://jmsd.atu.ac.ir/article_8930_fa168c103e5e723afe26b55b8094c679.pdforganizationcommunicationinterpersonal communication competenciesinterpretive structural modeling |
| spellingShingle | Hossein Damghanian Abbasali Rastegar Mohammad Yazdani Ziarat Designing and Explaining the Competency Model in Organizational Interpersonal Communication مطالعات مدیریت بهبود و تحول organization communication interpersonal communication competencies interpretive structural modeling |
| title | Designing and Explaining the Competency Model in Organizational Interpersonal Communication |
| title_full | Designing and Explaining the Competency Model in Organizational Interpersonal Communication |
| title_fullStr | Designing and Explaining the Competency Model in Organizational Interpersonal Communication |
| title_full_unstemmed | Designing and Explaining the Competency Model in Organizational Interpersonal Communication |
| title_short | Designing and Explaining the Competency Model in Organizational Interpersonal Communication |
| title_sort | designing and explaining the competency model in organizational interpersonal communication |
| topic | organization communication interpersonal communication competencies interpretive structural modeling |
| url | https://jmsd.atu.ac.ir/article_8930_fa168c103e5e723afe26b55b8094c679.pdf |
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