Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques

BackgroundAn eHealth intervention using computer tailored technology including several behavior change techniques was developed to support the self-management of chronic obstructive pulmonary disease patients. ObjectiveThe goal of this study was to evaluate and improve the usability of t...

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Main Authors: Voncken-Brewster, Viola, Moser, Albine, van der Weijden, Trudy, Nagykaldi, Zsolt, de Vries, Hein, Tange, Huibert
Format: Article
Language:English
Published: JMIR Publications 2013-01-01
Series:JMIR Research Protocols
Online Access:http://www.researchprotocols.org/2013/1/e3/
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author Voncken-Brewster, Viola
Moser, Albine
van der Weijden, Trudy
Nagykaldi, Zsolt
de Vries, Hein
Tange, Huibert
author_facet Voncken-Brewster, Viola
Moser, Albine
van der Weijden, Trudy
Nagykaldi, Zsolt
de Vries, Hein
Tange, Huibert
author_sort Voncken-Brewster, Viola
collection DOAJ
description BackgroundAn eHealth intervention using computer tailored technology including several behavior change techniques was developed to support the self-management of chronic obstructive pulmonary disease patients. ObjectiveThe goal of this study was to evaluate and improve the usability of the eHealth intervention. MethodsWe conducted a usability evaluation with 8 chronic obstructive pulmonary disease patients, with a mixed methods design. We improved the usability through iterative cycles of evaluation and adaptation. Participants were asked to think aloud during the evaluation sessions. Participants then completed a semi-structured interview. The sessions were observed and recorded. Descriptive statistics and content analysis were used to uncover usability issues. ResultsAreas for improvement were layout, navigation, and content. Most issues could be solved within 3 iterations of improvement. Overall, participants found the program easy to use. The length of the program urged us to further analyze the appreciation of behavior change techniques. Some were perceived as helpful and easy to use, while others evoked frustration. ConclusionsThe usability study identified several issues for improvement, confirming the need for usability evaluation during the development of eHealth interventions. The uncovered strengths and limitations of behavior change techniques may lead to optimization of eHealth interventions, but further insight is needed.
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spelling doaj.art-25fe431fd19d42b0948c73864a40bfea2022-12-21T23:18:29ZengJMIR PublicationsJMIR Research Protocols1929-07482013-01-0121e310.2196/resprot.2246Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change TechniquesVoncken-Brewster, ViolaMoser, Albinevan der Weijden, TrudyNagykaldi, Zsoltde Vries, HeinTange, HuibertBackgroundAn eHealth intervention using computer tailored technology including several behavior change techniques was developed to support the self-management of chronic obstructive pulmonary disease patients. ObjectiveThe goal of this study was to evaluate and improve the usability of the eHealth intervention. MethodsWe conducted a usability evaluation with 8 chronic obstructive pulmonary disease patients, with a mixed methods design. We improved the usability through iterative cycles of evaluation and adaptation. Participants were asked to think aloud during the evaluation sessions. Participants then completed a semi-structured interview. The sessions were observed and recorded. Descriptive statistics and content analysis were used to uncover usability issues. ResultsAreas for improvement were layout, navigation, and content. Most issues could be solved within 3 iterations of improvement. Overall, participants found the program easy to use. The length of the program urged us to further analyze the appreciation of behavior change techniques. Some were perceived as helpful and easy to use, while others evoked frustration. ConclusionsThe usability study identified several issues for improvement, confirming the need for usability evaluation during the development of eHealth interventions. The uncovered strengths and limitations of behavior change techniques may lead to optimization of eHealth interventions, but further insight is needed.http://www.researchprotocols.org/2013/1/e3/
spellingShingle Voncken-Brewster, Viola
Moser, Albine
van der Weijden, Trudy
Nagykaldi, Zsolt
de Vries, Hein
Tange, Huibert
Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
JMIR Research Protocols
title Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
title_full Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
title_fullStr Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
title_full_unstemmed Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
title_short Usability Evaluation of an Online, Tailored Self-Management Intervention for Chronic Obstructive Pulmonary Disease Patients Incorporating Behavior Change Techniques
title_sort usability evaluation of an online tailored self management intervention for chronic obstructive pulmonary disease patients incorporating behavior change techniques
url http://www.researchprotocols.org/2013/1/e3/
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