Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study

Background In many countries, there has been substantial progress in establishing the electronic transmission of patients’ health information between health care providers, but little is known about how best to engage patients in the process. ObjectiveWe explored patients’ views about sh...

Full description

Bibliographic Details
Main Authors: Simon, Steven R, Evans, J Stewart, Benjamin, Alison, Delano, David, Bates, David W
Format: Article
Language:English
Published: JMIR Publications 2009-08-01
Series:Journal of Medical Internet Research
Online Access:http://www.jmir.org/2009/3/e30/
_version_ 1818382623845646336
author Simon, Steven R
Evans, J Stewart
Benjamin, Alison
Delano, David
Bates, David W
author_facet Simon, Steven R
Evans, J Stewart
Benjamin, Alison
Delano, David
Bates, David W
author_sort Simon, Steven R
collection DOAJ
description Background In many countries, there has been substantial progress in establishing the electronic transmission of patients’ health information between health care providers, but little is known about how best to engage patients in the process. ObjectiveWe explored patients’ views about sharing of electronic health information and their preferences for learning about and participating in this process. MethodsPatients in one Massachusetts community in the northeastern United States were recruited to participate in focus-group discussions. Prior to discussion, participants completed a written questionnaire that captured their reactions to draft educational materials and a consent form. The discussion moderator and two physicians analyzed the moderator’s detailed notes from each session and participants’ written comments, using an immersion-crystallization approach. ResultsThree dominant themes emerged: (1) concerns about privacy and security, (2) the potential benefit to a person’s health, and (3) the desire for more information about the consent process. On the pre-discussion questionnaire, 55 out of 62 participants (88%) indicated that they would provide consent for their information to be shared electronically among their health care providers, given the materials they had reviewed. ConclusionsPatients are enthusiastic about electronic health information exchange, recognizing its capacity to improve the quality and safety of health care; however, they are also concerned about its potential to result in breached privacy and misuse of health data. As the exchange of electronic health information becomes more widespread, policy makers will need to ensure that patients have access to concise educational materials and opportunities to engage in conversations about the risks and benefits of participation.
first_indexed 2024-12-14T02:53:25Z
format Article
id doaj.art-260677f17e5a44d580bbe0f655df362d
institution Directory Open Access Journal
issn 1438-8871
language English
last_indexed 2024-12-14T02:53:25Z
publishDate 2009-08-01
publisher JMIR Publications
record_format Article
series Journal of Medical Internet Research
spelling doaj.art-260677f17e5a44d580bbe0f655df362d2022-12-21T23:19:41ZengJMIR PublicationsJournal of Medical Internet Research1438-88712009-08-01113e3010.2196/jmir.1164Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative StudySimon, Steven REvans, J StewartBenjamin, AlisonDelano, DavidBates, David WBackground In many countries, there has been substantial progress in establishing the electronic transmission of patients’ health information between health care providers, but little is known about how best to engage patients in the process. ObjectiveWe explored patients’ views about sharing of electronic health information and their preferences for learning about and participating in this process. MethodsPatients in one Massachusetts community in the northeastern United States were recruited to participate in focus-group discussions. Prior to discussion, participants completed a written questionnaire that captured their reactions to draft educational materials and a consent form. The discussion moderator and two physicians analyzed the moderator’s detailed notes from each session and participants’ written comments, using an immersion-crystallization approach. ResultsThree dominant themes emerged: (1) concerns about privacy and security, (2) the potential benefit to a person’s health, and (3) the desire for more information about the consent process. On the pre-discussion questionnaire, 55 out of 62 participants (88%) indicated that they would provide consent for their information to be shared electronically among their health care providers, given the materials they had reviewed. ConclusionsPatients are enthusiastic about electronic health information exchange, recognizing its capacity to improve the quality and safety of health care; however, they are also concerned about its potential to result in breached privacy and misuse of health data. As the exchange of electronic health information becomes more widespread, policy makers will need to ensure that patients have access to concise educational materials and opportunities to engage in conversations about the risks and benefits of participation.http://www.jmir.org/2009/3/e30/
spellingShingle Simon, Steven R
Evans, J Stewart
Benjamin, Alison
Delano, David
Bates, David W
Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
Journal of Medical Internet Research
title Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
title_full Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
title_fullStr Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
title_full_unstemmed Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
title_short Patients’ Attitudes Toward Electronic Health Information Exchange: Qualitative Study
title_sort patients attitudes toward electronic health information exchange qualitative study
url http://www.jmir.org/2009/3/e30/
work_keys_str_mv AT simonstevenr patientsattitudestowardelectronichealthinformationexchangequalitativestudy
AT evansjstewart patientsattitudestowardelectronichealthinformationexchangequalitativestudy
AT benjaminalison patientsattitudestowardelectronichealthinformationexchangequalitativestudy
AT delanodavid patientsattitudestowardelectronichealthinformationexchangequalitativestudy
AT batesdavidw patientsattitudestowardelectronichealthinformationexchangequalitativestudy