Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study

Background: Guidelines have proposed that GPs should have a central role as coordinators of care and support patients with cancer during all stages of treatment, follow-up, and rehabilitation. Multidisciplinary video consultation involving the patient with cancer, the oncologist, and the GP may help...

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Main Authors: Theis Bitz Trabjerg, Lars Henrik Jensen, Jens Sondergaard, Natacha Dencker Trabjerg, Jeffrey James Sisler, Dorte Gilså Hansen
Format: Article
Language:English
Published: Royal College of General Practitioners 2020-04-01
Series:BJGP Open
Subjects:
Online Access:https://bjgpopen.org/content/4/2/bjgpopen20X101023
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author Theis Bitz Trabjerg
Lars Henrik Jensen
Jens Sondergaard
Natacha Dencker Trabjerg
Jeffrey James Sisler
Dorte Gilså Hansen
author_facet Theis Bitz Trabjerg
Lars Henrik Jensen
Jens Sondergaard
Natacha Dencker Trabjerg
Jeffrey James Sisler
Dorte Gilså Hansen
author_sort Theis Bitz Trabjerg
collection DOAJ
description Background: Guidelines have proposed that GPs should have a central role as coordinators of care and support patients with cancer during all stages of treatment, follow-up, and rehabilitation. Multidisciplinary video consultation involving the patient with cancer, the oncologist, and the GP may help to define roles and tasks, and this resulting clarity may enable greater support for patients with cancer. Aim: To explore the consultation structure, content, and task clarification when a GP and an oncologist are attending a video consultation with a patient with cancer. Design & setting: A qualitative study took place in the Region of Southern Denmark to investigate multidisciplinary video consultations, based on thematic analysis. Method: Recordings of 12 video consultations were analysed using the framework method. A combined deductive and inductive approach was undertaken. The deductive themes were selected based on a consultation guide given to the doctors before the consultations. Results: The study identified 15 themes, which were grouped into the following three categories: the implications of sharing a consultation; consultation structure; and health concerns. Conclusion: Multidisciplinary video-based consultations with a patient and two health professionals succeeded in having a patient-centred communication style. In clarifying tasks between the GP and oncologist to support the patient, work-related issues and professional support for psychosocial challenges were always a task for the GP. Dissemination of this first-line evidence may improve acceptability among medical specialists and help assist GPs in supporting patients with cancer. However, focus on the involvement of relatives should be emphasised.
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spelling doaj.art-265f0bbc9ef643f38bdd8ae62edce13a2022-12-21T23:53:24ZengRoyal College of General PractitionersBJGP Open2398-37952020-04-014210.3399/bjgpopen20X101023Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative studyTheis Bitz Trabjerg0Lars Henrik Jensen1Jens Sondergaard2Natacha Dencker Trabjerg3Jeffrey James Sisler4Dorte Gilså Hansen5Research Fellow, Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, DenmarkChief Physician, Department of Oncology, Lillebaelt University Hospital, Vejle, DenmarkProfessor, Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, DenmarkResearch Fellow, Department of Oncology, Lillebaelt University Hospital, Vejle, DenmarkProfessor, Department of Family Medicine, Faculty of Health Sciences, University of Manitoba, Winnipeg, CanadaAssociate Professor, Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, DenmarkBackground: Guidelines have proposed that GPs should have a central role as coordinators of care and support patients with cancer during all stages of treatment, follow-up, and rehabilitation. Multidisciplinary video consultation involving the patient with cancer, the oncologist, and the GP may help to define roles and tasks, and this resulting clarity may enable greater support for patients with cancer. Aim: To explore the consultation structure, content, and task clarification when a GP and an oncologist are attending a video consultation with a patient with cancer. Design & setting: A qualitative study took place in the Region of Southern Denmark to investigate multidisciplinary video consultations, based on thematic analysis. Method: Recordings of 12 video consultations were analysed using the framework method. A combined deductive and inductive approach was undertaken. The deductive themes were selected based on a consultation guide given to the doctors before the consultations. Results: The study identified 15 themes, which were grouped into the following three categories: the implications of sharing a consultation; consultation structure; and health concerns. Conclusion: Multidisciplinary video-based consultations with a patient and two health professionals succeeded in having a patient-centred communication style. In clarifying tasks between the GP and oncologist to support the patient, work-related issues and professional support for psychosocial challenges were always a task for the GP. Dissemination of this first-line evidence may improve acceptability among medical specialists and help assist GPs in supporting patients with cancer. However, focus on the involvement of relatives should be emphasised.https://bjgpopen.org/content/4/2/bjgpopen20X101023neoplasmsgeneral practicevideo consultationpatient-centred careframework methodoncologists
spellingShingle Theis Bitz Trabjerg
Lars Henrik Jensen
Jens Sondergaard
Natacha Dencker Trabjerg
Jeffrey James Sisler
Dorte Gilså Hansen
Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
BJGP Open
neoplasms
general practice
video consultation
patient-centred care
framework method
oncologists
title Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
title_full Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
title_fullStr Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
title_full_unstemmed Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
title_short Investigating whether shared video-based consultations with patients, oncologists, and GPs can benefit patient-centred cancer care: a qualitative study
title_sort investigating whether shared video based consultations with patients oncologists and gps can benefit patient centred cancer care a qualitative study
topic neoplasms
general practice
video consultation
patient-centred care
framework method
oncologists
url https://bjgpopen.org/content/4/2/bjgpopen20X101023
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