Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study

<p>Abstract</p> <p>Background</p> <p>Violence at work is one of the major concerns in health care activities. The aim of this study was to identify the prevalence of physical and non-physical violence in a general health care facility in Italy and to assess the relation...

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Main Authors: Magnavita Nicola, Heponiemi Tarja
Format: Article
Language:English
Published: BMC 2012-05-01
Series:BMC Health Services Research
Subjects:
Online Access:http://www.biomedcentral.com/1472-6963/12/108
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author Magnavita Nicola
Heponiemi Tarja
author_facet Magnavita Nicola
Heponiemi Tarja
author_sort Magnavita Nicola
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Violence at work is one of the major concerns in health care activities. The aim of this study was to identify the prevalence of physical and non-physical violence in a general health care facility in Italy and to assess the relationship between violence and psychosocial factors, thereby providing a basis for appropriate intervention.</p> <p>Methods</p> <p>All health care workers from a public health care facility were invited to complete a questionnaire containing questions on workplace violence. Three questionnaire-based cross-sectional surveys were conducted. The response rate was 75 % in 2005, 71 % in 2007, and 94 % in 2009. The 2009 questionnaire contained the VIF (Violent Incident Form) for reporting violent incidents, the DCS (demand/control/support) model for job strain, the Colquitt 20 item questionnaire for perceived organizational justice, and the GHQ-12 General Health Questionnaire for the assessment of mental health.</p> <p>Results</p> <p>One out of ten workers reported physical assault, and one out of three exposure to non-physical violence in the workplace in the previous year. Nurses and physicians were the most exposed occupational categories, whereas the psychiatric and emergency departments were the services at greatest risk of violence. Workers exposed to non-physical violence were subject to high job strain, low support, low perceived organizational justice, and high psychological distress.</p> <p>Conclusion</p> <p>Our study shows that health care workers in an Italian local health care facility are exposed to violence. Workplace violence was associated with high demand and psychological disorders, while job control, social support and organizational justice were protective factors.</p>
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spelling doaj.art-267d455803824d278049a3a09750f1b12022-12-21T18:34:47ZengBMCBMC Health Services Research1472-69632012-05-0112110810.1186/1472-6963-12-108Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional studyMagnavita NicolaHeponiemi Tarja<p>Abstract</p> <p>Background</p> <p>Violence at work is one of the major concerns in health care activities. The aim of this study was to identify the prevalence of physical and non-physical violence in a general health care facility in Italy and to assess the relationship between violence and psychosocial factors, thereby providing a basis for appropriate intervention.</p> <p>Methods</p> <p>All health care workers from a public health care facility were invited to complete a questionnaire containing questions on workplace violence. Three questionnaire-based cross-sectional surveys were conducted. The response rate was 75 % in 2005, 71 % in 2007, and 94 % in 2009. The 2009 questionnaire contained the VIF (Violent Incident Form) for reporting violent incidents, the DCS (demand/control/support) model for job strain, the Colquitt 20 item questionnaire for perceived organizational justice, and the GHQ-12 General Health Questionnaire for the assessment of mental health.</p> <p>Results</p> <p>One out of ten workers reported physical assault, and one out of three exposure to non-physical violence in the workplace in the previous year. Nurses and physicians were the most exposed occupational categories, whereas the psychiatric and emergency departments were the services at greatest risk of violence. Workers exposed to non-physical violence were subject to high job strain, low support, low perceived organizational justice, and high psychological distress.</p> <p>Conclusion</p> <p>Our study shows that health care workers in an Italian local health care facility are exposed to violence. Workplace violence was associated with high demand and psychological disorders, while job control, social support and organizational justice were protective factors.</p>http://www.biomedcentral.com/1472-6963/12/108AggressionViolence at the workplaceHealth care workersPost-traumatic stressOrganizational justiceWork stressSocial supportJob controlDemandPsychological disorders.
spellingShingle Magnavita Nicola
Heponiemi Tarja
Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
BMC Health Services Research
Aggression
Violence at the workplace
Health care workers
Post-traumatic stress
Organizational justice
Work stress
Social support
Job control
Demand
Psychological disorders.
title Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
title_full Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
title_fullStr Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
title_full_unstemmed Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
title_short Violence towards health care workers in a Public Health Care Facility in Italy: a repeated cross-sectional study
title_sort violence towards health care workers in a public health care facility in italy a repeated cross sectional study
topic Aggression
Violence at the workplace
Health care workers
Post-traumatic stress
Organizational justice
Work stress
Social support
Job control
Demand
Psychological disorders.
url http://www.biomedcentral.com/1472-6963/12/108
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AT heponiemitarja violencetowardshealthcareworkersinapublichealthcarefacilityinitalyarepeatedcrosssectionalstudy