Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement

Abstract Background Digital technologies are increasingly being integrated into healthcare settings, including emergency departments, with the potential to improve efficiency and patient care. Although digitalisation promises many benefits, the use of digital technologies can also introduce new stre...

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Main Authors: Monika Bernburg, Anika Tell, David A. Groneberg, Stefanie Mache
Format: Article
Language:English
Published: BMC 2024-02-01
Series:BMC Emergency Medicine
Subjects:
Online Access:https://doi.org/10.1186/s12873-024-00950-x
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author Monika Bernburg
Anika Tell
David A. Groneberg
Stefanie Mache
author_facet Monika Bernburg
Anika Tell
David A. Groneberg
Stefanie Mache
author_sort Monika Bernburg
collection DOAJ
description Abstract Background Digital technologies are increasingly being integrated into healthcare settings, including emergency departments, with the potential to improve efficiency and patient care. Although digitalisation promises many benefits, the use of digital technologies can also introduce new stressors and challenges among medical staff, which may result in the development of various negative work and health outcomes. Therefore, this study aims to identify existing digital stressors and resources among emergency physicians, examine associations with various work- and health-related parameters, and finally identify the potential need for preventive measures. Methods In this quantitative cross-sectional study, an online questionnaire was used to examine the relationship between digital stressors (technostress creators), digital resources (technostress inhibitors), technostress perception as well as mental health, job satisfaction and work engagement among 204 physicians working in German emergency medicine departments. Data collection lasted from December 2022 to April 2023. Validated scales were used for the questionnaire (e.g. “Technostress”-scale and the Copenhagen Psychosocial Questionnaire (COPSOQ). Descriptive and multiple regression analyses were run to test explorative assumptions. Results The study found medium levels of technostress perception among the participating emergency physicians as well as low levels of persisting technostress inhibitors. The queried physicians on average reported medium levels of exhaustion symptoms, high levels of work engagement and job satisfaction. Significant associations between digital stressors and work- as well as health-related outcomes were analyzed. Conclusion This study provides a preliminary assessment of the persistence of digital stressors, digital resources and technostress levels, and their potential impact on relevant health and work-related outcomes, among physicians working in German emergency departments. Understanding and mitigating these stressors is essential to promote the well-being of physicians and ensure optimal patient care. As digitisation processes will continue to increase, the need for preventive support measures in dealing with technology stressors is obvious and should be expanded accordingly in the clinics. By integrating such support into everyday hospital life, medical staff in emergency departments can better focus on patient care and mitigate potential stress factors associated with digital technologies.
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spelling doaj.art-26c6178248434cddbf2630ab85be9d632024-03-05T17:53:32ZengBMCBMC Emergency Medicine1471-227X2024-02-0124111310.1186/s12873-024-00950-xDigital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagementMonika Bernburg0Anika Tell1David A. Groneberg2Stefanie Mache3Institute of Occupational, Social and Environmental Medicine, Goethe UniversityInstitute for Occupational and Maritime Medicine (ZfAM), University Medical Center Hamburg- Eppendorf (UKE)Institute of Occupational, Social and Environmental Medicine, Goethe UniversityInstitute of Occupational, Social and Environmental Medicine, Goethe UniversityAbstract Background Digital technologies are increasingly being integrated into healthcare settings, including emergency departments, with the potential to improve efficiency and patient care. Although digitalisation promises many benefits, the use of digital technologies can also introduce new stressors and challenges among medical staff, which may result in the development of various negative work and health outcomes. Therefore, this study aims to identify existing digital stressors and resources among emergency physicians, examine associations with various work- and health-related parameters, and finally identify the potential need for preventive measures. Methods In this quantitative cross-sectional study, an online questionnaire was used to examine the relationship between digital stressors (technostress creators), digital resources (technostress inhibitors), technostress perception as well as mental health, job satisfaction and work engagement among 204 physicians working in German emergency medicine departments. Data collection lasted from December 2022 to April 2023. Validated scales were used for the questionnaire (e.g. “Technostress”-scale and the Copenhagen Psychosocial Questionnaire (COPSOQ). Descriptive and multiple regression analyses were run to test explorative assumptions. Results The study found medium levels of technostress perception among the participating emergency physicians as well as low levels of persisting technostress inhibitors. The queried physicians on average reported medium levels of exhaustion symptoms, high levels of work engagement and job satisfaction. Significant associations between digital stressors and work- as well as health-related outcomes were analyzed. Conclusion This study provides a preliminary assessment of the persistence of digital stressors, digital resources and technostress levels, and their potential impact on relevant health and work-related outcomes, among physicians working in German emergency departments. Understanding and mitigating these stressors is essential to promote the well-being of physicians and ensure optimal patient care. As digitisation processes will continue to increase, the need for preventive support measures in dealing with technology stressors is obvious and should be expanded accordingly in the clinics. By integrating such support into everyday hospital life, medical staff in emergency departments can better focus on patient care and mitigate potential stress factors associated with digital technologies.https://doi.org/10.1186/s12873-024-00950-xDigitizationDocumentation technologiesElectronic health recordsEmergency medicineHospital staffMedical staff
spellingShingle Monika Bernburg
Anika Tell
David A. Groneberg
Stefanie Mache
Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
BMC Emergency Medicine
Digitization
Documentation technologies
Electronic health records
Emergency medicine
Hospital staff
Medical staff
title Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
title_full Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
title_fullStr Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
title_full_unstemmed Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
title_short Digital stressors and resources perceived by emergency physicians and associations to their digital stress perception, mental health, job satisfaction and work engagement
title_sort digital stressors and resources perceived by emergency physicians and associations to their digital stress perception mental health job satisfaction and work engagement
topic Digitization
Documentation technologies
Electronic health records
Emergency medicine
Hospital staff
Medical staff
url https://doi.org/10.1186/s12873-024-00950-x
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