Design and evaluation of collaborative decision‐making application for patient care in the emergency department

Abstract Background and Aims Collaboration has become a crucial element of effective healthcare delivery in the emergency department (ED). In high‐pressure environments, healthcare providers can prioritize patients by consulting with other specialists to gain diverse perspectives and arrive at a sha...

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Main Authors: Neda Shams‐Vahdati, Samad Shams Vahdati, Taha Samad‐Soltani
Format: Article
Language:English
Published: Wiley 2024-02-01
Series:Health Science Reports
Subjects:
Online Access:https://doi.org/10.1002/hsr2.1931
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author Neda Shams‐Vahdati
Samad Shams Vahdati
Taha Samad‐Soltani
author_facet Neda Shams‐Vahdati
Samad Shams Vahdati
Taha Samad‐Soltani
author_sort Neda Shams‐Vahdati
collection DOAJ
description Abstract Background and Aims Collaboration has become a crucial element of effective healthcare delivery in the emergency department (ED). In high‐pressure environments, healthcare providers can prioritize patients by consulting with other specialists to gain diverse perspectives and arrive at a shared understanding of the best course of action. It was conducted for the purpose of designing and evaluating the collaborative decision‐making application for patient care in the ED. Methods The present applied research study was conducted between April 1, 2021 and May 31, 2023 at Imam Reza Hospital of Tabriz University of Medical Sciences. The study was conducted in three phases: exploration, development, and evaluation, utilizing modern technologies such as Flutter and Node.js to design and program the application. The effectiveness of the system was evaluated using established measures, including the think‐aloud protocol, user experience questionnaire, and Likert‐scale questionnaires developed by Ghadri et al. Results The average scale for attractiveness was 2.03, perspicuity was 2.90, efficiency was 2.40, dependability was 1.93, stimulation was 2.48, and novelty was 2.78. Additionally, 71% of physicians gave a very good rating to the accessibility of necessary information at any time, motivation to use the system for accessing information, usefulness of the system compared to the time spent using it throughout the day. Furthermore, 57% of physicians gave a very positive rating to sharing information and knowledge, ease of using the search function and accessing the system, user control and monitoring, free access to the system, and support from colleagues and system users. Conclusion The study suggests that introducing Information and Communication Technology such as medical apps can improve healthcare delivery by streamlining patient care, promoting effective teamwork, and reducing medical errors and treatment delays.
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spelling doaj.art-26c915fbf9dd4e7baa1ccaf3f18138d72024-04-05T11:41:32ZengWileyHealth Science Reports2398-88352024-02-0172n/an/a10.1002/hsr2.1931Design and evaluation of collaborative decision‐making application for patient care in the emergency departmentNeda Shams‐Vahdati0Samad Shams Vahdati1Taha Samad‐Soltani2Department of Health Information Technology, School of Management and Medical Informatics Tabriz University of Medical Sciences Tabriz IranEmergency and Trauma Care Research Center Tabriz University of Medical Sciences Tabriz IranDepartment of Health Information Technology, School of Management and Medical Informatics Tabriz University of Medical Sciences Tabriz IranAbstract Background and Aims Collaboration has become a crucial element of effective healthcare delivery in the emergency department (ED). In high‐pressure environments, healthcare providers can prioritize patients by consulting with other specialists to gain diverse perspectives and arrive at a shared understanding of the best course of action. It was conducted for the purpose of designing and evaluating the collaborative decision‐making application for patient care in the ED. Methods The present applied research study was conducted between April 1, 2021 and May 31, 2023 at Imam Reza Hospital of Tabriz University of Medical Sciences. The study was conducted in three phases: exploration, development, and evaluation, utilizing modern technologies such as Flutter and Node.js to design and program the application. The effectiveness of the system was evaluated using established measures, including the think‐aloud protocol, user experience questionnaire, and Likert‐scale questionnaires developed by Ghadri et al. Results The average scale for attractiveness was 2.03, perspicuity was 2.90, efficiency was 2.40, dependability was 1.93, stimulation was 2.48, and novelty was 2.78. Additionally, 71% of physicians gave a very good rating to the accessibility of necessary information at any time, motivation to use the system for accessing information, usefulness of the system compared to the time spent using it throughout the day. Furthermore, 57% of physicians gave a very positive rating to sharing information and knowledge, ease of using the search function and accessing the system, user control and monitoring, free access to the system, and support from colleagues and system users. Conclusion The study suggests that introducing Information and Communication Technology such as medical apps can improve healthcare delivery by streamlining patient care, promoting effective teamwork, and reducing medical errors and treatment delays.https://doi.org/10.1002/hsr2.1931collaborationemergency departmentinformaticsmessaging appsmartphone
spellingShingle Neda Shams‐Vahdati
Samad Shams Vahdati
Taha Samad‐Soltani
Design and evaluation of collaborative decision‐making application for patient care in the emergency department
Health Science Reports
collaboration
emergency department
informatics
messaging app
smartphone
title Design and evaluation of collaborative decision‐making application for patient care in the emergency department
title_full Design and evaluation of collaborative decision‐making application for patient care in the emergency department
title_fullStr Design and evaluation of collaborative decision‐making application for patient care in the emergency department
title_full_unstemmed Design and evaluation of collaborative decision‐making application for patient care in the emergency department
title_short Design and evaluation of collaborative decision‐making application for patient care in the emergency department
title_sort design and evaluation of collaborative decision making application for patient care in the emergency department
topic collaboration
emergency department
informatics
messaging app
smartphone
url https://doi.org/10.1002/hsr2.1931
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