| Summary: | University lecturers play a pivotal role in that they train the teachers who in turn educate the young generations of a society. This study seeks to unveil what university students expect from their lecturers before they start their studies and how much these expectations are met afterwards. The research makes use of case study, one of the qualitative research methods, with data obtained from the semi-structured interviews conducted with 20 students. The findings suggest significant changes in students’ opinions before and after the start of their studies: the students expecting a cold and bureaucratic environment at university have found a friendly and cosy setting while those expecting student-centred teaching methods have witnessed more traditional methods instead. The students have also expressed their feeling that the lecturers do not quite appreciate them and that, even though they are highly knowledgeable, they have difficulty conveying this knowledge to the students
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