The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention

This study aimed to examine consumer satisfaction and repurchase intention for a chicken soup meal kit. Thus, this study was conducted on 135 Korean adults in their twenties and older who purchased a chicken soup meal kit from August 1 to August 31, 2021. In this study, after excluding 7 questionnai...

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Main Authors: Minsun Kim, Austin Kang
Format: Article
Language:English
Published: Czech Academy of Agricultural Sciences 2022-04-01
Series:Czech Journal of Food Sciences
Subjects:
Online Access:https://cjfs.agriculturejournals.cz/artkey/cjf-202204-0005_the-effects-of-selective-attributes-of-a-chicken-soup-meal-kit-on-satisfaction-and-repurchase-intention.php
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author Minsun Kim
Austin Kang
author_facet Minsun Kim
Austin Kang
author_sort Minsun Kim
collection DOAJ
description This study aimed to examine consumer satisfaction and repurchase intention for a chicken soup meal kit. Thus, this study was conducted on 135 Korean adults in their twenties and older who purchased a chicken soup meal kit from August 1 to August 31, 2021. In this study, after excluding 7 questionnaires who responded insincerely, the questionnaires of 128 people were finally analysed. For the collected data, frequency analysis, reliability analysis, factor analysis, and correlation analysis were performed using the statistical package SPSS 20.0, and multiple regression analysis was performed to test the hypothesis. Convenience (β = 0.442) and price (β = 0.337) among the selection attributes of chicken soup meal kit products had a significant effect on satisfaction, while diversity (β = 0.0.27) and quality (β = 0.047) were not significant. Also, convenience (β = 0.504) and price (β = 0.337) affected repurchase intention among the purchasing attributes of the meal kit. However, diversity (β = 0.101) and quality (β = 0.045) did not exert any significant effects on repurchase intention. Finally, it was confirmed that satisfaction with the meal kit had a significant effect on the repurchase intention. Therefore, this study predicts that enhancing convenience and price competitiveness rather than quality or variety among chicken soup meal kit purchasing attributes will increase consumer satisfaction and repurchase intention.
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spelling doaj.art-27407d8f0a964e2e9ef93df2587ca2e72023-02-23T03:28:51ZengCzech Academy of Agricultural SciencesCzech Journal of Food Sciences1212-18001805-93172022-04-0140429830410.17221/37/2022-CJFScjf-202204-0005The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intentionMinsun Kim0Austin Kang1Department of Food and Biotechnology, College of Science & Technology, Sejong University, Seoul, South KoreaDepartment of Medicine, College of Medicine, Seoul National University, Seoul, South KoreaThis study aimed to examine consumer satisfaction and repurchase intention for a chicken soup meal kit. Thus, this study was conducted on 135 Korean adults in their twenties and older who purchased a chicken soup meal kit from August 1 to August 31, 2021. In this study, after excluding 7 questionnaires who responded insincerely, the questionnaires of 128 people were finally analysed. For the collected data, frequency analysis, reliability analysis, factor analysis, and correlation analysis were performed using the statistical package SPSS 20.0, and multiple regression analysis was performed to test the hypothesis. Convenience (β = 0.442) and price (β = 0.337) among the selection attributes of chicken soup meal kit products had a significant effect on satisfaction, while diversity (β = 0.0.27) and quality (β = 0.047) were not significant. Also, convenience (β = 0.504) and price (β = 0.337) affected repurchase intention among the purchasing attributes of the meal kit. However, diversity (β = 0.101) and quality (β = 0.045) did not exert any significant effects on repurchase intention. Finally, it was confirmed that satisfaction with the meal kit had a significant effect on the repurchase intention. Therefore, this study predicts that enhancing convenience and price competitiveness rather than quality or variety among chicken soup meal kit purchasing attributes will increase consumer satisfaction and repurchase intention.https://cjfs.agriculturejournals.cz/artkey/cjf-202204-0005_the-effects-of-selective-attributes-of-a-chicken-soup-meal-kit-on-satisfaction-and-repurchase-intention.phpcovid-19selection attributesconveniencepricediversityquality
spellingShingle Minsun Kim
Austin Kang
The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
Czech Journal of Food Sciences
covid-19
selection attributes
convenience
price
diversity
quality
title The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
title_full The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
title_fullStr The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
title_full_unstemmed The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
title_short The effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
title_sort effects of selective attributes of a chicken soup meal kit on satisfaction and repurchase intention
topic covid-19
selection attributes
convenience
price
diversity
quality
url https://cjfs.agriculturejournals.cz/artkey/cjf-202204-0005_the-effects-of-selective-attributes-of-a-chicken-soup-meal-kit-on-satisfaction-and-repurchase-intention.php
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